Finch Avenue Optometry

Receptionist was extremely helpful. Happy to find out there was room for me to see a doctor the day of. Dr Beth Schellenberg was knowledgeable, professional, and a pleasure to be around. Great facility, too.

This is from my experience on the phone with them.
They dropped and transferred my calls many times. The customer service staff also has a limited grasp of English.
Finally, when we were on the same page they quoted $ 104 for the eye exam, would not give me the PD to order online, and kept telling me that I need to come in and try some glasses.
I would not recommend this place as they are not looking out for the best interest of those that wear glasses and don’t’ want to spend $ 400+ on them.

I scheduled an eye exam over the phone, and the receptionist was extremely quick and courteous when booking my appointment. Approximately 5 days prior to my scheduled appointment time (noon), I received a reminder email noting my appointment time and their office address (useful as they have just moved to 244 Finch W).
I was promptly taken into the exam area at 12:01, where they assessed the prescription of my current glasses and performed a rough estimate on my vision. No glaucoma puffs, thank the maker.
A few short minutes later, I was introduced to Dr. Beth Schellenberg, the young, professional, and courteous optometrist that performed my exam. It was immediately evident that she was knowledgeable and confident in her field, demonstrated by her running narration of what she would be doing, why it was important, and her findings when each phase of the exam was concluded.
I would have no qualms about recommending her to anyone looking for an eye exam.
A few things for people interested in an appointment:
1) The «optomap» service they offer is optional for $ 45. I got the impression this was just a traditional retinal exam that gives the optometrist a more complete view of the cornea in one image. I declined this service, however, because I am a young, healthy individual, and I’m already going to receive a thorough retinal examination from the optometrist. Further, optomap’s own website describes the procedure as something that was invented in response to a frustrating edge case that most people would be unlikely to encounter. Perhaps if your family has a history of glaucoma, retinal detachment, diabetes or ocular cancer, this might be something you want to pursue.
2) If you require a measurement of your pupillary distance (PD), be sure to request. Such a measurement is not typically part of an eye exam, but can be provided at no charge.
3) Frames at their location were prohibitively expensive. Most options were in the $ 200 or $ 300 range, while shopping around online will save you significant money on any of the name brands.
4) A full print-​out of your prescription will be provided at the time of payment. My eye exam was $ 104 and change CAD.
5) Get ready for pupil dilation. The dose was low, however, and my vision returned to normal within about 30 minutes of leaving the office. Total time in the office was about one hour and forty minutes.

I started wearing glasses about 3 years ago and followed Dr. Stevens from Etobicoke to the Finch Avenue location. I called up and got an appointment in less than 24 hours and had new glasses in roughly 5 business days. Extremely courteous and professional staff and very friendly. Access to the new digital scanning technology makes me feel my eyes are in good hands for the long haul.
I recommend them with no reservations at all.

So I got a card from Dr. Stevens apologizing for some of my complaints during my last visit, and also thanking me for my review as this would help them learn from the mistakes they made.
I gotta say I was very impressed with this personal outreach. It goes to show that Dr. Stevens and their staff truly care about their patients and their opinions.
I will definitely will be returning here for all my eye care needs and referring them to friends!