El Rapido: Josh

do not hire this man — he is crazy — he tried to cut me off on the road — and than proceeded to follow us through a residential neighbourhood. every turn we made — he did — my girlfriend was able to get the phone number off the side of his truck and this is how we found his Unilocal profile. i was lucky that i was able to lose him by making a u-​turn while he was stuck in traffic behind me. my girlfriend and i were truly scared for our lives. we will be filing a police report.

This was a misunderstanding, and although I understand your frustrations in this heat you have to realize I try to do my best and help people out in the best way. I understand that my ad was with the plexi glass and I came to your house and quoted it with plexi after you told me that you wanted exactly like the ad. I am sorry but after I confirmed the price for the Plexi it was more expensive than what I had posted in the ad. I am sorry about that but you can appreciate that I made an honest mistake by re-​posting the ad and not checking the details. I apologize for this in my haste to post the ad. After I confirmed the price for the plexi glass sheet it was more expensive, about another $ 90 at home depot, you can check this yourself. I hope you understand I can’t pay $ 90 for a sheet of plexi glass and give it to you free, I’m trying to run a business. Therefore I told you the price and you did not agree so I left. I’m not sure why you kept calling me and asking me to lower my price, I simply can’t! So we did not come to an agreement on the price but you kept calling me to come over.
I have had many customers before who did this to me and I go and do the work because I feel sorry for them and they end up paying me what they think is right or what they can afford. This is not the right way, in the end I get short changed, I have to pay for my gas, my services, and my time. This is business I can’t do the work and walk away in debt, it’s not personal. If you don’t like my quote you are absolutely free to call another installer or who ever you want. After I gave my quote and you said no, that should have been the end of things. Yes I do have other work to do as I need to survive but I always come to customer’s house to finish the job. I have never ever left anyone with a job half way or not show up. I do my best and try to manage my time the best way possible, I am very sorry that I could not do the job for you and I wish you all the best!

When our 8 month old daughter was suffering with the heat, we decided it was time to get a window a/​c unit for the bedroom. Having never installed one ourselves, we looked to kijiji to find someone who would do it for us. I came across an ad that appeared to be professional, saying his emphasis is on safety and getting it done the right way first. He posted photos of his work which show the a/​c unit with plexiglass filler in windows. I was impressed so I sent him a text message asking what he charges and if he includes the materials. He responded «$ 80 installation. $ 60 materials bar safety bracks scruses and sealed mat. Total $ 140 pls tax if b cheque».
Next step was arranging a time. I called on a Thursday and he said that he may be able to do it Friday evening around 7:30pm and that he would give me a call. I explained that we have a baby who goes to sleep between 7:30−8pm but that we will keep her up as she doesn’t sleep well in the heat anyways. The next day, he phoned at 6:20pm saying that he will be at our place within the hour. The hour came and went and he wasn’t here. Finally at 8:00PM I phoned him and he said he is on his way and should be there in a few minutes. At 8:30PM I phoned again and he said he is almost there and will just be a few minutes. I could hear a drill going in the background and someone mentioning something about screws so he was clearly still at another job. I told him we will have to reschedule as we have kept our baby awake for a long time already and he hasn’t even started the job.
The next day, he phoned again at 6:20 and said that he is somewhere around Parliament Street and that he will be here in about 40 minutes. At that point we were just heading out to the store so we rushed and didn’t get everything done so we could get back in time to get the a/​c installed. 7:30 came and went, he still wasn’t here. We called him at 8:00PM and he said he was just at Home Depot getting materials, that he won’t be long. At 8:40 we phoned again and he said he was just leaving Home Depot and would be here soon. At around 9pm, he finally arrived with his materials and a big wood panel. I told him we need the plexiglass and he said that he tells everyone that he installs with wood and if someone wants it done with plexiglass it’s an extra $ 100. After pointing out that his ad’s photos all show a/​c installation with plexiglass as well as showing him the text messages, he agreed to do it with plexiglass but said that he will come back at 8:00AM sharp on Sunday.
At 8:00 AM Sunday… you guessed it, he wasn’t here! We called him and apparently just woke him up. He told us he needs a few hours more sleep and that he will be here at 11 AM. 11AM came and went and… right again, he still wasn’t here! So we phoned at 11:30 AM and he said he is awake and on his way, that he will be here in a few minutes. Finally, shortly after 12:00 PM, he phoned saying that it is going to cost us a lot more to get it done. This is after he agreed upon the price Saturday evening and even measuring our window. Do I really need to continue? Don’t waste your time with this guy because he will DEFINITELY waste yours!