Benini Moving

Cost:
$ 100/​hr for three movers and 20 feet straight heavy duty box truck
(we were moving from a 2 bedroom apartment to a house)
we were just moving — we had everything packed, we just needed our boxes and furniture moved from the apartment to the new house
Pros:
— they did not break anything
— they did not demand extra money before unloading our stuff
— they seemed professional
— they were friendly
Cons:
— we were quoted at 4 hours, it took 7 hours
— they charge for travel time
More detailed cons:
— They claim they do not walk over your house with their gross shoes. They refused to take their «safety shoes» (aka running shoes) off inside the house, therefore making our house dirty again (even after we had hired professional cleaners). They didn’t even wear shoe covers! I understand safety but they weren’t even wearing safety shoes. And they wouldn’t wear shoe covers or anything. Exactly the opposite of what they said on their site.
— They took a one hour lunch. We offered to buy them lunch. They said they’d stop for 15 minutes at Tim Horton’s but they took an hour. I think they should have gotten a break for lunch, for sure. However they took an hour for lunch. So we paid them $ 100 for lunch. Not necessary and was NOT included in the quote.
— They aren’t very competent. We said «everything in the living room». However, each box they brought it, they asked where it went. What part of «everything in the living room» do you not understand?
— They were slow. We didn’t have a ton of boxes but it took them 2 hrs to load them all.
I wouldn’t go back.