Ben Fenlon – Royal Lepage

I recently had an unplanned house purchase, so went to Unilocal to find a realtor. I was forced to leave the place I’d lived for 12 yrs as the landlord wanted the place back. I lucked out on Ben as I went from eviction notice to home ownership within 14 days. Given I only had 60 days to find somewhere else to live, I was pretty impressed that Ben found me what I wanted and closed it below asking price in 14 days.
I work in sales and so many sales people (of which realtors are a form) don’t listen to their clients. I told Ben I wanted a big yard and I got a massive yard in Etobicoke. I told Ben I didn’t want to pay for someone else’s improvement as I wouldn’t likely see the same value in their taste as they did. Ben found me an estate sale where the elderly owner had only done maintenance and no modernizing — perfect! I explained to Ben that I’m a ‘value buyer’ and expect great value for dollar. I’ve been told by everyone who has seen the property that I got a super sweet deal (including 2 other realtors who knocked on my door trying to drum up business).
Everyone has buying criteria even if they’re not consciously aware of what those things are. Ben will guide you through the process of figuring out what is important to you and then go find it. Given a home is for most people their single biggest investment, I think that’s pretty important.

I have worked with Ben more than once — in fact, I have bought and sold with him three times. And if I was to move again, I would definitely work with him again.
He looks out for your best interest and is honest and straight-​forward. He has a good knowledge of the market and the neighborhoods in Toronto and is hard working. His easy-​going personality makes it a pleasure to work with him.
But what I appreciated the most is that he puts the client first which is refreshing.

We could not be happier with the service that Ben provided.
We probably weren’t the easiest customers: we can only look at houses on weekends, we’re limited in our budget, we were pretty specific in the area we wanted to buy in and what we were looking for. Ben took it all in stride, then even walked us through a complete nightmare of a buying process. Guess what? Lots of mortgage and insurance companies don’t want to give money for/​insure a super old house, particularly if you’re first time buyers. And if they do, you have to jump through a billion hoops. While we were freaking out, Ben was always available for an emergency contractor quote/​visit, our millions of questions and everything else. There are definitely times when he was working on our paperwork incredibly late into the night. We actually met up at 10pm or something to sign some stuff once. And he did it with a smile. He also fought for us when other suppliers were being difficult/​stubborn. I know that we weren’t the only clients that he had during this time, but he definitely treated us like we were.
He made an incredibly difficult buying process easier by being available, always being on the ball and working hard for us.
If our plan to grow old and die in this house falls through, Ben’s going to be the guy we call to sell it and find us a new one.