Aritzia

The staff here is ridiculous… Most of the staff are very snobby and rude. Employees also fight over each other for customer sales… Yikes!

Have all artizia stores degraded in service so much that it makes the entire store depressing to walk into and it seems like all the staff want to punch themselves or the customer in the face???
Service is VERY bad in this store, just like the yorkdale one. The service is severely inconsistent with sales girls being overly pushy sometimes «Do you need help?!» every 2 minutes is not ok… and sometimes, they just don’t give a rat’s ass about you. I find that to be the case especially in the evening when they’re about to close. I walked into a almost empty store (which is rare and GREAT!) and there were about 10 horribly dressed sales girls (horribly as in they just took their employee discount to the next level and threw on everything from wilfred, talula and TNA to create the impression that they are fashionable) and they were all walking around the store talking to each other without glancing at any of the customers walking in. They talk loudly and even when you walk close to them, they start to walk away… (WHAT?). Or if you bump into them, they’ll just scoff and dodge you. ROUND OF APPLAUSE FOR THE CUSTOMER SERVICE, LADIES!
I was probably in the store for about 10 minutes without a single interaction. Regardless, my mind always makes me enter aritzia because I do happen to enjoy some of their clothes. I’ll probably stick to the one in markville though.

I didn’t come to this store a lot just because everytime I walk out with bad experience (not that I don’t like Aritzia, I love it! usually go to the Yorkdale one ’cause they carry more products.)
so I went to this store when there is not a lot of people, and the sales girl was basically following me around. whatever I took she would ask me if I want to open up a fitting room, I said no the first 2 times, but she is just non-​defeatable, so I was «okay, thanks.»
and when I asked if there is size M for few clothes i choose, the girl told me no (without even looking for them) and asked me if I would like to try on the XS (the ones I’m holding in my hand), then I told her I probably need a M or S at least, she said «well, we only have the XS for these, WOULD YOU like to try them on». so I’m thinking either this girl is insane or she just doesn’t under human language very well… anyway, ’cause she was pushy, so I did try them on, and, of course, I ended up giving them back ’cause the size is obviously not right, as she approached me again asking how they were, I told her I didn’t really like it ’cause they don’t fit me well, THEN, she glared at me and just walked away…
so basically I walked out with bad experience AGAIN…

I like this store but I was pressured to buy a jacket now its too small for me. I wish I didnt listen. I tried to return the jacket but I took off a certain tag and they wuldnt give me back my money. $ 400 down the drain.

How funny is it that the best service I’ve ever received from this place was on boxing day. It’s a hoot.
I can’t complain about my visit here, I got help, like real help from no less than 4 people. i was in and outta there in minutes. They found my size, found me a cashier, I paid, I left.
I was one happy shopper.
PS. I just bought leggings, so there’s no need to try those on.

Service was okay… the girls don’t give me the right information and their selection on clothing was not very well …

Aritzia is a clothing store targeting mostly towards younger girls who like trendy clothes with a modern flair. Aritiza carries a variety of merchandise from outerwear, athletic wear, dresses, bags etc. And of course, that TNA parka every second girl is wearing in the city of Toronto is sold here!
The staff is very friendly here but not too helpful when I had questions about particular items. The store is clean, spacious and well organized which made it easier to browse. Majority of the items that I’ve purchased here have all worn out rather quickly which was a major disappointment since their stuff is expensive.

No one has written an Aritzia review at Fairview mall yet? Well i will be the first!
I have a love hate relationship with this store — the things are so pretty, but sooooo over priced, imho. but to each person’s own. It caters to the teenie popper, the trendy dresser, the classy shopper, and the casual target market as well. They carry a few lines, in addition to TNA and Wilfred that now have their own stores. It can get pretty hectic with girls swarming the place, picking up and dropping off clothes left right and centre.
I have to say that despite how busy this location is, I think their service is pretty good. It can be overbearing sometimes with girls asking you — do you need a change room, can i help you find something, etc etc etc when you want your own space sometimes. However, when you’re in the mood to purchase, it can be extremely beneficial not having to hold 10 hangers as you’re shuffling through all the racks.
In case you are not aware, you do have to lock up your bag before you go into the changerooms — guess there has been lots of past bad experiences with theft. This is one of those stores that a security guard is hired to stand at the front to make sure there is nothing suspicious happening.
If they don’t have your size, they can always check one of their main other stores in the city. If you’re a support of local clothing, some of their stuff is made in Canada so I am a supporter of that.
One downside to all this — do not be surprised if someone you know has bought the same thing as you, or you walk past someone with the same jacket… very common occurrence.