Amato Pizza

What a huge disappointment, paid $ 40 for two pizzas, ate one slice and through everything out. It honestly tasted worse then a 7 dollar Delissio from shoppers, which I wish I had instead.
Sauce tastes like it comes from a grocery store shelf, crust have no texture or character, cheese was budget. I am asking just eat for a refund. I never leave reviews, this spot was just so bad I have to earn everyone.

Really good thin crust pizza. Worth a stop by if you’re in the area, but not necessarily go out of your way to go. When ordering a whole pizza, takes awhile but I guess that’s the price you pay for freshly made. Restaurant itself could use some cleaning… which is the only reason I deducted a star.

Just got wings and pizza which somehow came to $ 60. The food took a long time to come and the pizza was ice cold. The hot sauce was spilled all over the wings because the lid wasn’t closed properly so my friend couldn’t eat any (we asked for it on the side).
I called to explain all of this and was berated by the rude onsite manager. For $ 60 never again!

Amato on Yonge St. is a horrible little hole in the wall restaurant doesn’t deserve your money or your patronage! My gripe isn’t with the pizza, which was actually quite okay, but the incredible rudeness of the staff. Last weekend, after a movie, we went in using a Groupon for an 18″ «classic» pizza. First off, nobody greeted us, in fact, we were ignored until we called them over (they were very busy chatting with each other).
It wasn’t clear as to what «classic» meant or what toppings this Groupon entitled us to, so we asked what our options were. We got a snarky response of «anything up here», which I took to mean the top row, but we weren’t given any further clarification. We wanted a basic pepperoni, mushroom and onion pizza, but we didn’t see one display (and I couldn’t discern what some of the toppings were) and some of them weren’t labeled, so we tried to get more information. Another guy came over and made some sense so we put in our order – the one without the label and the mystery toppings (additional ingredient was bacon). We sat down to wait. According to my husband (who faced the cash desk and the pizza ovens), he felt that he was getting dirty stares and glares from these 2 guys, for whatever reason. That alone, made him want to get out of there (in addition to the uncomfortable seating and sports TV blaring loudly).
When the pizza was finally ready, we were summoned to the cash desk. I was given a hot pizza tray to take to our table (all of 10 – 15 feet away). You would think they would put it in a pizza box if they aren’t going to bother to bring it to our table. I was incredulous – it was hot enough to be uncomfortable to hold and I wasn’t even sure I should take it. And hoped I wouldn’t suddenly drop it if it really was too hot. Of course our order came with no plates, napkins or cutlery – we had to ask for those too. These guys shouldn’t work in the hospitality industry.
According to other reviews I looked at, after the fact, they don’t like people who order with a Groupon! They treat you like a second class customer (should have read these first before buying the Groupon) and dismiss the fact that you could conceivably like their pizza (or other food offerings) enough to come back again and again. Why do they bother offering these deals if they aren’t interested in getting new (and repeat) customers?
Also, the Groupon voucher asks Groupon users to be generous with tipping (which we usually are), but these creeps didn’t deserve one red cent – you get a tip for good service. Just before we left, the first guy came over and asked how the pizza was (no doubt thinking he might still get a tip – are you kidding me!) Needless to say, we couldn’t get out of there fast enough and will never, ever, ever set foot in Amato again. I let Groupon know, but they haven’t replied back. Maybe they don’t care, even though I mentioned that this negative experience would probably factor into my not wanting to purchase Groupons in the future.
Amato has also had issues withholding staff pay, etc. so that’s just another reason to avoid this place if you care about how a company treats its’ staff and customers.
Do yourself a big favour, buy your pizza elsewhere – there are plenty of pizza places with great pizza that’ll treat you like a human being. These guys don’t deserve to be in business!!!

GROUPON USERS BEWARE!
Well, it’s amazing how fast things can change. I walked in with my other Groupon on December 24 and was promptly refused service by a disgruntled manager/​owner who pretty much told me to get lost. I tried to reason, showing him the fine print on the voucher-​but that went nowhere. I left after he said: «I DONT HAVE TIME TO MAKE ‘GROUPONS’, IT’s gonna take 90 minutes, im busy, I tell Groupon to fix ad and they didnt, come back when im not busy!»
And it’s not like this is my first time going to Amato’s– this established has delivered for my various work events (.they are angels on the phone btw), I’ve picked up/​paid retail for their pizza in person, even used 1 Groupon in the summer (.3am in the morning) and no problem whatsoever.
Needless to say, I will not be returning in any capacity.
Best of luck to all my extended Groupon familia.

Good pizza. I wouldn’t dine-​in, especially during the summer. It’s hot.
Prices are fair. Taste is good. After eating here I can’t ever bring myself to eat Pizza Pizza again. I shall return. If you want good tasting pizza and don’t need to be pampered with service, come here.

Looked for a decent tasting pizza place around my area (Little Portugal). I have lived here since December 2014, however recently started a new position in my field of employment.
I went here for a quick slice of pizza at lunch and have recently returned for another. Pizza is tasty and considering it was a reheated slice, I would imagine the freshly bought pies are ever tastier!
Also, delivery is free which is always a plus.

Placed an order online. Got a call from an employee claiming the transaction didn’t go through. They asked for my credit card number again. It got stolen. I had to cancel my credit card and claim 3 transactions.

This review is solely based on customer service… I never actually got to try the pizza!
I attempted to order a pizza and called the restaurant at about 11:30 am to place a pick up order. I was told by a male employee that they were very busy and my pizza would not be available until 1pm (I mentioned that I would be using a Groupon and this information came after that… first sign of something wrong). That seemed odd to me, but I went ahead with the order and asked them to have it ready for 1:30pm (I was heading to a meeting and was initially hoping to pick it up on the way, but with the later timing decided I could pick it up after my meeting). I called in again at about 1:45pm before heading over just to confirm that the pizza would be ready. A female employee answered and she had no idea about my order. She said that there were no pick up orders there. Then she asked if I had a Groupon and went on to say that I would have to come in and place an order. I certainly was not going to go there and wait for hours for my pizza! If indeed their policy is that the order must be placed in person with a Groupon (which I don’t believe is noted on the Groupon) I should have been told this when I called in at 11:30, rather than saying my order wouldn’t be ready until 1pm (1.5 hours? I highly doubt that they were THAT busy!). Needless to say we went elsewhere for lunch. What a waste of time!

A favorite destination when visiting Toronto. Excellent flavor and many topping combos.

I ordered a pizza with them over the phone, gave them my address. No one said anything, it was fine. I get a call a half an hour later (pizza was expected in forty minutes) that they can’t send me the pizza. I’m just a stoned gal who wants some pizza late at night, they should have told me when I ordered they couldn’t deliver to me. They were extremely unapologetic about it and rude.
Twenty minutes later I get a call from their delivery man, 647.701.2008 that they are downstairs with my pizza. I told them our pizza was cancelled and was confused. He had no idea. He hangs up. I call back, and say my roommate will still take the pizza, he starts yelling at me and «to go fuck my roommate.» if I could give them less than one star I would. I ordered a pizza and got ringed into a circus where I was verbally abused.

We’ve been ordering from Amato on Yonge for about 10 years and love the salads & pizza.
Pasta isn’t bad either, but would love a multigrain option instead of the typical white flour pasta, so we don’t order it often.
The guys who take your phone order are old school Italians with thick accents, if you’re not crystal clear and articulate well, they can screw up your order quite easily. So make sure they repeat your order clearly! Once we ordered Pescatore and got Pesto instead. See what I mean!!!

I would like to thank the person employed by Amato’s Pizza that has allegedly stolen my husband’s credit card number and used it to buy fuel for his/​her car, and just tried to order take out using it. We used this card one time in Toronto, for pizza take out from Amato’s to our hotel room. In the time since, the card was used twice in the Toronto area. Thank God for American Express fraud service. Can you let the person know that the card is now listed as stolen? Thanks!

Amazing pizza, but some of their drivers are totally delusional when it comes to the tipping process. I tip on every order, sometimes $ 2.50, sometimes more. The one time I didn’t have change to tip and forgot to online, one of the drivers FLIPPED out on me and basically threw the pizza in my face! I couldn’t believe it. These unrealistic expectations are not something I’m prepared to deal with when ordering pizza LOL
…but they do make a damn fine pie.
:)

Delivery ordered the XL (18″) Pollo Basilico pizza. (Pesto, chicken, mushrooms, sun-​dried tomatoes)
This is by far their greatest pizza, and honestly the only one that’s probably worth buying, as I’m not a fan of their tomato sauce. Toppings are plentiful. A bit pricey at just over $ 25 before tip, but this is one of the only pizzas in the city that I can say is definitely better than the Dr. Oetker Ristorante frozen pizzas at the supermarket.
I really don’t get all the hate, but then again, most people order the more traditional pizzas.

I have traveled across the United States looking for the best pizza man can make. I have had pizza at two place in Canada and this is the second one and my opinion this is worse than frozen pizza you buy at the supermarket and cook yourself.
I had a really bad feeling when I called in to place my delivery order and the person tried to get me to order a medium pizza ($ 17.00) instead of a small ($ 13.28). The size of the pizza is good and the price was a bit high for the poor quality of the food. The food was 100% tasteless.

Best pizza in Canada I’ve had so far. and I am sorry to say, but this country is not known for good pizza. My plain slice used a very good kind of tomato sauce with leaves of basil for extra taste. Very good. Did not taste like other plastic pizza I have had. I will try to be back.

ok I want to preface this review with an apology for being lazy — I didn’t feel like walking the 1.5 blocks to Amato’s myself, so I ordered delivery. It’s shameful but creates the launch pad for this review…
So typically I walk in to the college st. amatos and get the potato slice and it’s like a tasty mix of potato, cream sauce, cheese, and onions. But when I ordered a large delivery potato pizza, it was not the same, and the onions were missing. The taste was similar, but lacking, and the garlic sauce was wayyy greener in colour and less creamy than usual. Also the delivery guy looked unfamiliar (I seriously frequent this place often enough to know the staff) and definitely not Italian…
So i’m trying to figure out if they’ve switched owners and «let things go» or if their delivery just isnt’ as up to par as their slices.
I was obsessed w/​that potato slice for awhile now, so i’m hoping this not so great pizza is just the universe paying me back in the form of a «one off» for being too lazy to walk there and get a slice.

**Delivery Review**
I discovered Amato Pizza haphazardly when I took over as EA at my previous employer. We had monthly birthday celebrations in the form of pizza and cake in the boardroom.
I had never had a «white» pizza prior to Amato, which consists of potatoes, italian seasoning and a cream sauce. Yeah that’s right — Bannock isn’t the only one who can slap potatoes on some dough and call it pizza.
Delivery is usually within 45 minutes and the staff are all very friendly.

Lots of great looking, exotic slices. Roughly priced the same as Pizza Pizza Puke Puke. Adequate amount of seating. Alas the great toppings and excellent crust are ultimately scuttled by the lack of a good zesty tomato sauce.
Why can’t anyone get pizza right in Toronto? Why?