NC Salon – Thornhill

Went in for a trim with Stylist Wil Chan for the first time. I asked what he would recommend and he suggested a lob cut which meant he would have to significantly chop my long hair. I liked the idea so decided to let him take over. I must say he did a superb job! He was very patient and focused. His technique was very modern. The staff there were very friendly and greeted all clients with a nice cup of tea. The salon was very bright and clean. I will definitely go back! Thanks Wil!

Got contacted by NC salon and they gave me a $ 50 haircut for free. I ended up going to the north york location instead. Despite the $ 50 discount i still spent $ 400 on the dye job. It was a little pricey but the service was great and my hair looked amazing.

When my stylist left his previous salon, I followed him to NC salon. Wil is very attentive, takes his time with hair cuts and gives you advice about what suits your face structure and skin tone. This salon is a little pricey than the last, but then Wil did get promoted to a senior stylist level. He does speak English, not Engrish. (He also speaks Chinese, of course). I came in with very sad looking hair and now, it looks amazing.

I went there for a hair cut. Hair wash and the stylist was great, while it was very hard to communicate with them since they all spoke Chinese and not so good English. The stylist didn’t quite understand me while the outcome was pretty good.
The website said $ 50 for senior stylist but they charged me $ 60 + tax.
– After NC’s customer service heard my complaint that I was charged differently from the website, they apologized about no one notifying me that the stylist had been promoted to a director level. They sent us a nice card with the difference along with a complimentary hair treatment service voucher. Pretty impressive customer service. They cared about my first experience at the salon and did a good job for service recovery.

Very expensive and hard to communicate with the people working there b/​c of their English but the end results are pretty good. The location is great too!

Haircut was fine but they are not good with time. Expect to wait at least 30 – 40 mins after your appointment time. no respect of your customer’s time

The worst experience EVER!
I went there for a hair cut from long to medium (long bob), specifically asked for «just under the shoulder». What I got is a «just above chin» short, old fashioned bob. The worst is the band. I never see someone just took out a bunch of hair and just do one cut, there you go! Even for my daughter the stylist will do it for layers. The band is the worst thing I ever saw! And I can’t even fix it at this short! I want to shave my head bald now!!!

I LOVE NC Hair Salon and highly recommend this place to everyone! I’ve been going here for the past 7 years and they always impress me, all three locations.
Why I love this place (and stayed loyal):
1. I have confidence knowing that my hair cut and straight perm will look great in the end. Every time I get my hair done here (3 different people have worked on my hair), I get compliments after.
2. They massage your scalp during the wash — it’s so relaxing and awesome.
3. Exceptional customer service — all staff consistently put a lot of effort into your hair. This is really important to me because I’ve been to other places prior to NC where they don’t care about your hair, only your money.
4. Other things I appreciate: they give you tea in the beginning, you get a locker for your bag, there’s WiFi. So well thought out.
Bottom line: yes you do pay a premium, but it’s so worth it. I can guarantee you’ll have an awesome experience.
People I’ve tried /​recommend: (they’re all great)
— Finch location: Ronnie Lam — he’s absolutely AWESOME. Currently I hear he’s MIA in Asia, it makes me so sad.
— Thornhill location: Steven — I got my hair permed straight recently with him. He suggested different things like perming it half inch off the scalp to make it look more natural and lent me an ipad for the duration of the perm to keep me occupied. Pretty nice guy overall.
— David (the owner): you’re in for a real treat if you manage to book an appointment with him because he seldomly cuts hair now. He knows hair inside out and is such a people’s person. It was an incredible honour getting my hair cut by the mastermind behind the salon. I now understand why the salon has been so successful and grown to 3 stores.
Keep up the great work NC :).

Went Into get a hair consultation and left without booking an appointment, heres why:
This was my first time getting a hair consultation since i wanted to colour my hair this ombré purple and had many questions and concerns about the process before proceeding with my decision. i think over all it might had been the language barrier because i don’t think she fully understood how i wanted my hair done even with the pictures i showed her but she was vary nice and gave me recommendations since my hair wasn’t in the greatest condition to handle such an extreme hair bleach.
The reason why i left in the end without booking an appointment was the ridiculous quote she ended up giving me in the end of the consultation. i was VARY SHOCKED on how much she was planning on charging me… get ready for this… she quoted me $ 800 Dollars!!! My jaw dropped to the floor! i then asked if i was to just colour only in the inner part of my hair, how much would that reduce to plus the hair cut and it was still vary shockingly expense, $ 550 Dollars. i apologised and said that was way out of my budget for this hair project and quickly jetted. i never in my life expected hair dying plus a hair cut would ever come close to that price. like no joke i thought it was a prank and she was going to tell me the actual price but nope, she was serious.
The over all customer service was pretty good, vary welcoming, brought me a cup of water while waiting for the hair stylist. i would highly recommend getting a hair consultation to know what your getting yourself into. Even though this place was a friend recommendation, im glad i didn’t jump right into it without getting a hair consultation. if i had just gotten it done and saw the price at the end, i think i would have had a heart attack lol
Right after i went over to a different hair salon couple blocks down the road and got a second hair consultation/​quote off recommendation from Unilocal.i just walked in without booking an appointment and already quarter the price of NC Salon and i instantly booked with them this sunday but we will wait and see the end results.

happy with their styling service
front desk staff was efficient and the appointment was right on time.
for the first timer, this experience is impressive.
staff was listening to what i am asking and able to exchange the ideas on my styling.
it is easy to work with. The staff who washed my hair he did a good job. Gentle massage and just have to say a couple tiny water drops did splashed a little on my face — but acceptable .
will go back this salon to set my hair for the parties.
.

Went to get a wash and cut based on a friend’s recommendation and this is going to be my new go to place from now on! My friend recommended me to get a cut from Yoki and she is amazing! I had really damaged hair going in and really needed some tlc. I am always very hesitant to cut my hair because I feel like none of the hair stylist really understand what I’m looking for. I usually just ask for trim and long layers and it always ends up being too thin and shorter than what I expected.
Yoki really understood what kind of haircut and look I was going for. She took time to make sure all my dead ends were trimmed and styled it so that I can easily curl my hair. She also has amazing customer service and helped me gather my belongings before I left which was unexpected from the stylist. She charges about $ 50 with tax for a cut and to me it’s worth every penny!

The first thing you should know is that I’m one of those people who don’t take care of my hair at all. I’m not picky about the shampoo I use — in fact, I buy whichever brands that are on sale — and I don’t do the whole leave-​in conditioning or the hair oils stuff. As long as it’s clean and it’s not in my face, I’m 90% OK with it. But since I haven’t cut my hair in about 7 months, and I started to call it «gunk of hair», and I had recently discovered a strand with about 5 split ends (on one single strand!), I figured that I need to go all out and find a salon that would actually take their time taking care of me instead of rushing to the next customer.
NC Salon advertised on Facebook, and through Foursquare, I discovered a friend who visits this place, I decided to give this place a try.
I booked for 1:00PM on a Monday, which is the time they open that day. I had to wait for a bit before I was serviced (maybe about 20 minutes?) but considering I rarely get my hair cut, and I had the day off, I didn’t really mind the wait. Plus, I hadn’t even decided what cut I was going for — I’m super indecisive and super lazy with my hair — so I didn’t mind sitting there flipping through hairstyle magazines.
The shampoo person gave me a really nice head massage, and the receptionist lady offered me the hair magazines and a cup of tea — I had brought in Tim Hortons unfortunately — while I waited for my turn.
The stylist I had was named Jeffrey. He was pretty quiet and polite. I say polite because I’m so self-​deprecating towards my hair, and knew for a fact my hair was 100% damaged and ugly, I kept asking him if my hair was really damaged, but he would just say, «I think if we thin it out, it’ll be better.» Such an indirect answer, so polite. :P He was quiet, but because I also want to take better care of my hair, I asked him questions about the hair products he was using. He used some sort of heat protection cream before blow-​drying, and then some sort of yellow hair oil at the end of the cut — which, by the way, left my hair ridiculously soft at the end. Hair gunk no more!
Personally, I think it would be advantageous in instructing the stylists here at this location if you can speak Mandarin. Most of the stylists here are Mandarin speakers — but they can understand Cantonese, no worries — but you can probably gain more hair tips that way if you can hold conversations with them.
That said though, I spent a good 5 to 10 minutes after my hair was done asking the receptionist lady (in English) about their ombré+balayage services. She told me their ombré+balayage services are more often done at their Yorkville location, but she was very knowledgeable about the whole hair dyeing process, so that was very helpful.
I also found out that Christmas and Chinese New Year are their busiest times, so I feel quite fortunate I was able to squeeze in an appointment on the last Monday before Christmas.
The overall cost was just under $ 40 (tax included) for upper waist length hair, for a regular non-​senior stylist. It’s the same cost as you would get from a downtown Korean salon, so I don’t find it a big deal. I would come back to this location again, instead of making the trip downtown!