Maki Sushi

Good food, only complaint is this rude waitress. Very disrespectful to her customers. She even took a photo of me without my permission, which I gladly smiled for. Other then her, this place is great and I come often.

The food was less than nice. However, the service was horrendous, what I ordered with the waitress before she left the table. After this I ordered desert, which just never came. The waitress also paid almost no attention to our table, im not sure if go there again

I’m a regular who orders a la carte not all-​you-​can-​eat. Prices are good and staff knows to bring extra ginger and tea often. Thanks. Greatly appreciated.

The food here is good however service as others have mentioned at this location lacking. The other location owned by the same owners as this one in Toronto has servers more attentive

Opened with some great momentum a few years back, but I think the glory days are over. The service quality is not the only thing suffering. The food is substantially worse than that of other AYCE sushi places, and they’re usually pretty indistinguishable.

The food was very nice. However, the service was horrendous. We placed 3 orders for food. Every one of them was extremely wrong, despite confirming what I ordered with the waitress before she left the table. After this I ordered desert, which just never came. The waitress also paid almost no attention to our table, even getting water refills was a struggle. To add insult to injury, we were charged a mandatory tip on our table of two people. Will never be returning.

The food is very good. The service sucks, but this may be due to the attitude of the people living in this area. I’ve seen many people be rude to the servers. Just be courteous and civil. Great sushi in the area.

I’ve seen this place go downhill in recent years…
I don’t know if it’s the fact that the owners feel that they now need to cater to pretentious Thornhill patrons, or if it’s because they opened a second restaurant right next door, but the service and quality has dwindled as of late.
They have a cute coupon card. visit Maki 9 times, and your 10^th time is free… however, prices are sky-​high ($ 24.99 on a weekend), and tip (15−18%) is always tacked-​on to your bill.
I would consider skipping this place…

My boyfriend and I have been going to Maki Sushi for years because we live in the area, but we’ve finally realized that this place just isn’t worth our time or money anymore. Our recent experience was the most disappointing. Most upsetting was that the price went up to $ 22 per person on a weeknight for all you can eat, which is way overpriced. We had also found the sushi to be far from fresh and the service was painfully slow. It was nearly impossible to flag down a server even though it wasn’t busy and the restaurant is small. It seems as if they purposefully avoid you. To pay $ 22 per person for this type of service on a weeknight (not even the weekend) is just a complete waste of money. I highly recommend going to any sushi restaurant but here.

There is nothing wrong with the food here, in fact I think it’s quite good. I live around the corner and so this place use to be a regular in my repertoire.
They raised the prices of their meals three times in under 18 months which was really the beginning of the end for Maki Sushi. A basic bento box of any sort is now more expensive here than any other sushi restaurant in a 10 km radius. Over the last few months was the very last straw when they decided that on takeout orders you now have to choose between soup and salad instead of offering both.
If you’re looking for all you can eat, then the food is pretty good at a slightly above average price. If you want anything other than AYCE then you’re much better off elsewhere where you can find better value and selection for that matter.

I have been to Maki 1 on two occasions and the first time, I was actually satisfied with the food and the service was acceptable. I tend to make large orders to avoid having multiple orders so one thing that did bother me on both occasions is how they limit the number of pieces per dish — eg an order of 18 pieces of salmon sashimi would only get 12 pieces.
So on the second visit, I ordered a variety of sashimi, maki rolls, some teriyaki dishes, and one of my personal favorites — beef and mushroom rolls. Of course, everything came in limited quantities, and the beef teryaki was like eating leather shoes. Do not order the mango yogurt thing they have — it is absolutely disgusting.
The servers never once stopped to ask if we needed to re-​order any food or refill our drinks. We had to continually flag down servers and they did not look happy to take orders.
There are plenty of AYCE sushi restaurants all over Toronto — just skip Maki sushi.

First off I have to start by stating there are two Maki Restaurants right next to each other. There is Maki I (no teppanyaki) and Maki II (has teppanyaki).
Maki I (the restaurant with no Teppanyaki) is absolutely terrible. The food is awful and the restaurant smells like lake Ontario when it smells like fish. It was really bad and I didn’t want to eat there but did.
Maki II (the restaurant with Teppanyaki) used to be really good when they first opened. Then the restaurant just went downhill. I tried it a few more times after my amazing experience and they always seemed to disappoint me. The waiter would glare at you when you ordered more food (Ayce Sushi) and you could tell they didn’t want you to really eat that much. When I did Teppanyaki the last time they were out of all of the expensive fishes. We could only order some of the inexpensive fish on the Teppanyaki menu which costs over $ 28.00 per person (I can’t remember the actual price). I definitely left unsatisfied and don’t plan on going back.

I really should be aware when so many Unilocalers complain about a place to not visit it, but I’ve had good times in the past when I went frequently a few years ago.
My fiancé introduced me to the world of AYCE sushi a few years ago and Maki was a fave of ours. It was fairly new, quiet and the service was quick! This past time we went, the service was slow, the atmosphere was terrible (screaming children… So many screaming children!!) and the servers were forgetful and rude.
The food itself was great. I enjoyed a lot of sushi (avocado, cucumber, carrot — I don’t like fish), some edamame, seaweed salad, and more sushi after that ;)
I was absolutely stuffed when I left — proof that even gfree people can enjoy AYCE sushi at times!
No one had any complaints about the food.
However, we were a party of 5 and the servers were constantly forgetting things we ordered, would take forever to refill water (and we were asking, not assuming they saw our empty cups) and would be quite rude whenever asked a question.
Sadly, good times at Maki seem to be out the door :(we wont be returning.

I’m going to preface this by saying I already ate.
That being said, I wasn’t very happy with the service. Basically, your average all you can eat sushi place, except a little shittier…
We ordered the salmon sashimi –which wasn’t bad — but not fantastic. Overall, I felt as though they were spraying msg. ALSO I found the portions a little small and the bill a little pricy. What more need be said?

Headline: Listen to Unilocal,not friends.
Date of last visit: Jan 24, 2014
# of visits before review: 1
Came to this place based on recommendation from friend.
Order: 4 – 5 maki rolls, grilled salmon, grilled mackerel, cold tofu, agedashi tofu, hot and sour soup, chicken cutlet
Likes: The hot and sour soup was okay. Price is alright at 13.99
Dislikes:
*Disorganized service. Came to our table 4 times with the wrong order.
*While not a lot of rice on the rolls themselves, it was mostly filling and not a lot of fish. Full of cream cheese, veggies and/​or tempura bits. I’m not gonna differentiate the rolls because they all tasted very similar… yuck
* Grilled salmon was charred and burnt on the outside, so
it’s probably not the freshest.
*Automatic 10% gratuity. If you are going to do an auto-​grat, please do 15% so the servers will care.
Verdict: Skip

Had dinner and opted for the regular menu instead of the all-​you-​can-​eat. We ordered tonkatsu bento and chicken Katsu bento.
The service is sub standard, even for a Chinese run sushi restaurant; the food was bland.
To top the evening off, 10% service charged was automatically charged and was not pointed out. When paying with credit card, no option was provided for ‘No Tips’ on the machine.

Went here with a Groupon. Go there for the teppanyaki — make sure you reserve a teppanyaki table beforehand as they do get quite busy.
Upon being seated, learned that it was all you can eat. The teppanyaki cook was very enthusiastic and friendly and put on quite a show for us. The seafood teppanyaki was done well. I especially enjoyed the grilled salmon and flounder. Sushi and sashimi were good but nothing special.
Would rate the food as 4 stars and the cook as 4 stars, but some of the waiters need an attitude adjustment. Here is the bad news: the restaurant screens out groupon users. Tried calling once and mentioning the groupon — sorry all booked up. Called again and made a reservation for the same time without mentioning the groupon. However upon finishing our food, the waiter cross referenced our reservation and refused to honour the groupon. It was only after a lot of hassle that we were able to negotiate a partial deal of the groupon. In addition the waiter was very curt when serving and would scowl when we were ordering food — as though we were ordering too much. As other AYCE, food orders were dropped.
All in all, would go back, but only with the groupon and would reserve well in advance to get a teppanyaki table.
Teppanyaki — 4 stars
Chef — 5 stars for attitude
Waiter — 1 star

I went to Maki today and it’s horrible that I never want to come back. The food is ok, but the sashimi is warm, pretty odd because it has to be cold enough. The salmon slice is too thick that you can’t have it once time. One more thing is worse than food is serving. My boyfriend order 2 hand rolls for second time order and half hour later, we ask the waitress if the food is ready and he said he would take our order again. I don’t think they are busy too much to forget our order because we are the only customers in the restaurant. I waste my $ 60 for awful experience and never comeback here again.

I’ve been here before when it first opened but I have to admit I’ve come back due to the Groupon many years later. I was able to use the groupon the day I bought it which was great.
When I got there, I was so confused that there were two Maki Sushi. One was teppanyaki and the other one (that I’ve been to before) is the regular Maki sushi.
Looking at my groupon, I checked which restaurant it applied to and alas it was the teppanyaki one (which is probably why the groupon was cheap; two teppanyaki all you can eat dinners for 29.)
The all you can eat teppanyaki menu obviously featured less than its all you can eat menu however it was still satisfying.
A tip is to order a lot of the teppanyaki items at once because the chefs go to the kitchen and get your raw items, cooks for you and repeats the process for everyone at the table. To avoid waiting for the chef to cook other people’s food, order sushi or a lot of teppanyaki at once. The desserts and salads are available in the refrigerated area however there are more to choose from the menu as well.
From my other teppanyaki experiences, these chefs didn’t do much of a «show» to entertain customers.
I would say it’s a great price with the groupon and I have purchased more to come back but on its own, it’s quite pricey. In the end we only had to pay 2.50 extra for tip which is fantastic!
For those who have the groupon, the subtotal of the meal for two is $ 49.98, HST is $ 6.50, gratuity is 10% at $ 5.00 so total is $ 61.48. With $ 29 groupon being a value of $ 58.98, you only pay $ 2.50.
I ended up paying more tip because I really found great worth in the deal was it was enjoyable talking with others at the teppanyaki table!
**update 08÷18÷13
Pricing breakdown has changed since my review and now every groupon you have to pay an extra $ 9.60. They would not explain to me how it has changed.

I knew straight away something was off about this place when I was met with strange unpleasant fumes coming out of the kitchen. I found the sanitation and overall appearance of this place to be generally poor. The walls were stained with glossy lipid residues. I saw an older lady in a dirty apron carrying a cleaning solution from the washroom to the kitchen.
The sushi itself was bad, even for AYCE standards. The rice was dry, the fish, particularly the mackerel, was too rubbery. Most items were lacking in freshness. Even the wasabi had a dry cracked surface. For all these reasons, I think $ 18 per person is hardly worth it.
The service was definitely the silverlining. I have not seen better service at any AYCEs.