Merry Maids of Langley-Cloverdale

I am disappointed with the level of service I received. Upon booking the appointment I was told to have a priority list for the cleaners which I did when they arrived. I showed the ladies my list and neither of them took it from me nor glanced at it. Company policy is to take the priority list back to head office with them which they never did as it’s still sitting on my counter. They did a decent job of cleaning but left major spots untouched. Top priority was my kitchen/​family room floor and after they left I discovered that underneath my kitchen table wasn’t cleaned at all, bits of food were still stuck to the floor. They also left dirty footprints on the freshly mopped floors as they left. The family room didn’t even seem to be vacuumed and I had to do it myself later. I expected a much higher level of service for $ 100 per hour! Their quality control said, «Sorry it wasn’t up to your standards» as if it was my fault. If leaving bits of stuck on food on the kitchen floor is your standard of clean, then go ahead and hire this company. Otherwise, I will never recommend them to anyone.