TD Canada Trust

I’ve had excellent service at this branch. I came in to get some US cash and the fellow offered me a lower rate on one of my credit cards. This isn’t even my branch. My bank downtown doesn’t give me service like that after 15 years.

I decided to update and expand this review.
The tellers here really pale in comparison to other TDs I visit. I think most tellers start off here for training and then move to other branches. I’ve had one teller tell me I wasn’t saving enough money (unsolicited advice) and another tell me that I had looked like I gained weight over Christmas. When I voiced my concerns to the bank manager she told me that there was nothing she could do about it — it was simply a «cultural difference» (I’m Caucasian and both tellers were Asian). Overall I like TD and have had few problems with them over the years, but I avoid this branch or use the cash machine. TDs are everywhere so if you’re on 3 rd and need to use the bank you can also go the
location under London Drugs or at Lansdowne.

This is a very busy branch! The location is very convenient and there is usually quite a bit of parking. The downside to that is that there is almost always a long line to get anything done.
The service here is always friendly and I always complete my errands list. They normally have every window open so that alleviates any of the normal ‘line tension’ that people have. I’m glad that they are here.