I agree with the other three star reviews. Dinner for four here cost over $ 200. Just didn’t feel worth it to me. Definite hotel restaurant pricing. Most my dishes were too greasy and charred. There is a fine line between seared and charred. This was charred as in burnt black on the edges. Combined with the excessive amounts of oil, it just didn’t taste that good. They make a fair attempt at using local, seasonal ingredients. Dessert was great. Service was sadly lacking. For some reason it always felt like we had wait five to ten minutes for our server to appear and then another five to ten minutes for whatever it is to arrive. The server would forget things here and there too. Just odd for such an expensive place. The dinner took an excessive 3 hours to complete. It was probably twenty odd minutes before bread arrived. Thirty more minutes for main dishes. I would have rather ate in Gastown at this price level for this service and food quality. Only bonus was that we saw the actress Katherine Heigl having dinner at the other table.
Rochelle 'Shella' T.
Classificação do local: 5 San Ramon, CA
I have been longing for Sable Fish for the longest time. But I’m glad that I finally found the perfect place for it! Our family had dinner at the Globe@YVR while staying at the Vancouver fairmont hotel at YVR. And I’m so glad that we did. The dining experience was wonderful. The service was exemplary. Upon arrival, we were seated quickly. The kids were given their activity book and crayons. It allowed us to go through the menu without too much interruption. Their menu had a wide selection of quality tasting dishes. Considering the quality and portions of the food, the dishes were priced reasonably. We started with the $ 22 crab cakes. I ordered the Sable Fish $ 38. My hubby had the porkchop, our kids had Mac n Cheese and Chicken Fingers and milk. My Sable Fish was served with sautéed mushrooms. It complemented the fish quite well. The fish was juicy and it just melted in my mouth. It was glazed with a sweet miso sauce. Both our kids ate most of my food. They loved it as much as I did. The porkchop was cooked to perfection! I never had porkchop so tender, juicy, and tasty. This is a must try. It came with different veggies and mashed potatoes. I am not a big fan of Brussel sprouts, but I couldn’t help taking most of them from my hubby’s plate. The ones that came with the dish were grilled and had a light salty sauce that just brought out a refreshing taste for these tiny greens. We ended up with a $ 132CAD bill, but I think it was so worth it. Given the opportunity, I would go back to dine at this place again and try the other tempting diishes.
Amrita V.
Classificação do local: 5 Richmond, Canada
This is my favourite high tea place. It’s always good and I like how they update the menu. I get the same tea(jet setter) everytime. I have never paid full price. There is always a Groupon for this place and when you go there they give you a 2 for 1 coupon. I do have to mention how their prices went up. Three years ago it was $ 39 per person and now it’s $ 59. The service is good and the people are friendly.
Alison S.
Classificação do local: 3 Vancouver, Canada
I returned again for the afternoon tea and again, using a Groupon, this time with a friend and her year-old baby. I’ve noticed prices have gone up for the afternoon tea; it was previously $ 45 per person and is now $ 54. I called ahead and the hostess reassured me that they were perfectly fine with babies at afternoon tea, and when we arrived they were quick to get a high chair for the baby along with a fun spill-proof cup with straw. The food this time around was actually better than previously and the sweets were a tastier selection; I liked the cheesecake. The scones were nice and soft with a nice serving of cream and jam. Service is attentive when the room is not that busy, but when they are helping you everyone is very nice and kind. I think there may not be enough servers for the size of the restaurant, however, as there was only one person running around taking orders most of the time and another person who would help deliver the food to the tables and go over the menu with you. The hostess during the afternoon tea was very, very nice though. My friend’s baby got a bit cranky(as babies are apt to do in the late afternoon) and she was taking him into the lobby and was accosted by a rude diner on the way out; the hostess noticed and made sure that my friend was not too rattled and even brought over a cookie for the little one. Small touches like that make me appreciate that Fairmont does make sure to train all of their staff in customer service.
Rose G.
Classificação do local: 5 Vancouver, Canada
I came here with my husband and two children for dinner. It was a great experience — our server was Curtis and he was very warm and checked in on us on a regular basis. The manager, Catherine, was also so very warm and engaging. We really connected with her. The Fairmont experience did not disappoint. The service was excellent and the food delicious. Top it off with a stunning backdrop and you have all the ingredients for an excellent dining experience. We will be back.
Shila B.
Classificação do local: 4 Vancouver, Canada
I came here twice while staying at the Fairmont Hotel. One for high tea and the other for dinner. We had a $ 100 credit here, however, being non drinkers only used about a third of the credit. We had the well done steak. The steak took a while but easily ignored with the good company. They were nice enough to split the steak in two which still filled us up. The mash potatoes were to die for. OMG it was like they were kissed by the butter fairy. Steak was made to order with a lovely red wine gravy. I wasn’t feeling the drinks which didn’t have prominent flavour notes as assumed by the description on the menu. I didn’t even finish mine. Service was great on both accounts.
Danielle B.
Classificação do local: 4 Vancouver, Canada
Very nice restaurant, with exceptional service — exactly what you would expect from the Fairmont brand. The lounge area is very spacious and welcoming and they sometimes have live music. I’ve eaten here a few times and I’ve always left with the same impression… excellent food, fantastic service… and thinking to myself, ‘holy cow, that was pricey’. I am not one of the wealthy people in Vancouver who can afford to eat at places like the Fairmont on a regular basis. This is definitely a save-up and splurge kinda place for me and so it’s always a treat when I do get to go. My last visit(yesterday) was for the High Tea — using a Groupon, I must add. The regular price for the Afternoon High Tea is $ 54 for adults and $ 27 for children, so it’s really nice that they occasionally offer a Groupon special that is $ 54 for two adults, including 2 hours of parking for one car. When I walked into the restaurant, I was immediately greeting with smiling faces and professional service. Even though using a discount voucher, the serving staff never made us feel like we were being ‘cheap’ as some other fine dining establishments have done. My friend was already seated, so the hostess showed me to the table. Our server was very nice, always with a smile on her face and so very polite and courteous. Such a pleasure! The selection of teas was fairly decent — I ended up choosing a chai tea and my friend chose an unusual smokey tea, which she really enjoyed. The food was served shortly after — 3 tiers of beautiful treats to indulge in. The savoury treats consisted of egg salad croissants, mushroom tarts, a ‘rolled’ ham sandwich and something else I can’t actually remember now. It might have been smoked salmon mousse or something similar. The middle tier had 4 lemon/blueberry scones with clotted cream and jam, and the top tier had a selection of delicate desserts such as strawberry macarons, lemon tarts, chocolate cake and carrot cake with cream cheese icing. Everything was very pretty, and tasted really good. I don’t think there was anything I disliked, although I did find the desserts a bit sweet for my taste. When the bill arrived, our server gave us two more 2-for-1 coupons for another afternoon tea, which was really great. I would love to take my mum here — I know she would love it.
Selina G.
Classificação do local: 4 Surrey, Canada
Use the groupon! No high tea is worth paying $ 50+ per person. We had the 2 for 1 high tea that included parking(thank god, cause paying $ 4 per half hour is crazy expensive). The tea was exceptional! You’ll love the savoury items.
JJ L.
Classificação do local: 4 Vancouver, Canada
I would give 3.5 stars. The price is definitely steep and not quite worth it. We had a Groupon for $ 54 for 2 people including 2 hours of parking(parking would be about $ 16 for 2 hours). We were greeted immediately and given the 2hour voucher for parking at check in. However, no instructions to use it so we ended up going to the cashier. Our next visit, when I inquired, it is easier to park at P3 and at the pre-pay line up, enter your ticket and then enter your voucher following. Oksana was our server and she gets 5 stars! We had our toddler with us. They provided us with crayons and gave us a cute water cup for him. I found out later that children under 5 eat from the menu for free, but no one told us this during our visit. Although they asked us if he wanted anything, we weren’t told this policy. The menu is small, much smaller than Fairmont Downtown. The tea selection downtown carries hubby’s fave — 1907 Centennial. But we both tried the Fairmont Breakfast and the Chai Tea and both were very good. The sandwiches are yummy, especially the smoked salmon and samosa. The scones are always fresh and tasty. The desserts unfortunately were not my cup of tea. I find downtown overall has better food and tea selection. AND $ 54 per person is way overpriced. I believe downtown is now $ 49 per person. I remember not that many years ago, it was $ 38 per person, so that is quite the price increase in a short amount of time. My son loves watching the planes so we did go to the Observatory Deck after and just paid the difference in parking. We were given 2 for 1 vouchers to use on our next visit and we will probably be back.
Richard H.
Classificação do local: 5 San Francisco, CA
I have come here on several occasions for lunch to cool my jets since United Airlines has no lounge and find the Globe to be perfect to get work done while enjoying a bite coupled with service standards that one would expect from a Fairmont Hotel restaurant. Despite the fact that this is a «hotel restaurant» and that previous reviews have not been as kind regarding their afternoon tea, I am giving my combined lunch visits 5 solid stars. I have always been treated well with the host always asking if I would like a paper or magazine before being seated. When I tell them that I plan to be dining for an extended period of time and need room to work, I am always given the choice of a 4 top or a 2 top next to the window. With that being said, I have ordered a number of different lunch items but my favorite has been their ½ lb burger with smoked cheddar cheese and bacon. Despite the fact that I normally order my burgers medium rare, the Fairmont will not cook it that way due to food safety concerns but be assured that the burger will come out just as juicy and tasty when cooked medium. On my last visit, I had a hard time receiving free Wi-Fi even though I am a Presidential member but when my server noticed the issue, she kindly got me in by using the Fairmont Meetings password. Kudos for over the top service and my apologies as I did not catch her name for this review. In closing, if you have time and don’t want to eat at the usual cookie cutter airport restaurant, then take a moment and head to the 2nd floor of the Fairmont Vancouver Hotel to enjoy the view and relax while having a bite to eat.
Meghan M.
Classificação do local: 2 North Vancouver, Canada
The afternoon tea is absurdly overpriced. We used the $ 54⁄2 people Groupon, which is, apparently, 50% off. I cannot comprehend how this could normally be $ 54/person! I’ve had tea at Sutton Place Hotel and at Adonia, both of which offer far better food, tea, value and service. When making the reservation I mentioned a couple of dietary restrictions we had(no meat for me, no seafood for my companion). They were very gracious about that over the phone. Credit where credit is due! The staff at the hotel also greeted me kindly and walked me right to the restaurant. But from there on everything went downhill. After being seated I wasn’t checked in on once until my companion arrived nearly fifteen minutes later(I was a little early, she was a little late). The waiter, when he did greet us, was passably professional. The tea menu is tiny. Sutton Place lets you sniff a sample of their varied teas, Adonia has a massive tea menu. The Fairmont’s tea options were few and boring. Then it’s presented in a French press sort of teapot, which can’t really be refilled, so there were no offers of more hot water. The tea I chose tasted like Orange Pekoe from a teabag. When our food came it was the standard fare with various meats and fish. So clearly not our food. No apologies for sending us the wrong food; it was just wisked away when we pointed out their mistake. When our food did arrive there were four finger sandwiches for me but just three for my companion. As our waiter hadn’t returned to check on us after quite some time, we ended up splitting one of mine to even things up! The quality was ok at best, the size of each sandwhich was on the small side. As others have said in was very much wonderbread quality bread with run of the mill fillings(egg salad etc.). The scones(two each) were nice, didn’t fall apart when you dug into them with the clotted cream. Probably the best food on the tower. The desserts, which were tiny, were too sweet for my companion; she ended up eating just two of her four. I believe the waiter checked on us once the whole meal. He seemed annoyed that we were there. And to top it all off parking is, of course, airport expensive. That alone cost me $ 20. So overall I came away hungry and disappointed, with a lighter wallet and a mind boggled by how this is supposed to cost $ 54/person!
Lucy D.
Classificação do local: 4 Vancouver, Canada
I went to the afternoon tea at fairmont YVR with a couple of friends yesterday through their group on deal. The waiter was nice and seated us near a window. The decoration was absolutely beautiful and had a elegant touch to it. The afternoon tea menu had a bit less variety than I expected but the teas were amazing. Dragon well is a must try! Overall experience was quite nice although in the end the waiter kind of came to us and brought us the bill when we were talking really excitedly.
Ben L.
Classificação do local: 1 Vancouver, Canada
It was our 10th anniversary so my wife suggested we should have high tea at the hotel where we got married. We met at this airport, got married here and it seemed natural to come here and celebrate the occasion. The service was professionally friendly, which you would expect from a branded hotel chain. The hotel rooms are top notch as we can attest. But the food… We were asked off the bat if we were to use the voucher. We didn’t. We were there to enjoy, not to score on a deal(not that there is anything wrong with it). The tea was the only thing we needed to order. The tea was good. My 7-year-old ordered a peppermint, which she liked. Mine was the masala chai… bit on the weak side but that could well be just my personal taste. My wife liked her Jetsetter. The food came. And it was… uninspired. The bread for the sandwich tasted like wonder bread, bleached-white and squeezy. My daughter’s peanut butter sandwich was Skippy — machine spun smoothness and sugary, accompanied with 5 pieces of Pringles Original chips. Our sandwiches were lackluster as well, under-seasoned, ice cold and simply not what you would expect from a brand like Fairmont. The scone was warm but we suspected they were microwaved as they tasted a bit dry. The clotted cream was clearly not made in house and neither was the jam. The top tray was the dessert and they were sickly sweet. They felt like they were from Costco — manufactured, overly sweet. We only ate a couple pieces and left the rest there. Our friendly waiter asked us if we wanted to take them home and all three of us said unanimously ‘NO’, perfectly in synch. The bill was $ 118 plus GST. We left a generous tip for the waiting staff but felt cheated by the lack of attention, passion and quality of the food. We instantly started to compared that with other afternoon teas we’d had before over the years: for half of that we got a beautifully brewed pot of tea and house made scones, jam and cream in the basement tea house at Westminster Abbey in London. I seldom have time to write a lengthy review like this but today on Boxing Day I felt propelled to say something. It’s a dented experience and a direct criticism to their executive chef who designed this and his/her team who implemented it. We will put this behind us but if you ask me on value for money, one word came to our minds: appalling. If someone from Fairmont YVR reads this, please do something about it before more comments like this appear to damage the brand.
Justinne R.
Classificação do local: 4 Richmond, Canada
Went back again to the Fairmont’s afternoon tea. Same order, but this time we were seated by the window. I really enjoyed how we weren’t rushed at all, even though the room was packed by fellow tea-sippers. The service was pleasant without being too intrusive and annoying. We also didn’t have to wait you long to get our menu this time. The baked goods were also consistent and tasty. The maple tea I had was on special for that day. It was amazing! I would return again.
Maria N.
Classificação do local: 4 Vancouver, Canada
I purchased a Social Shopper voucher for the Afternoon High Tea for 2 and wanted to use it before it expired. Part 1: Called to make reservations… I got the hotel switchboard and transferred to the restaurant, there was no answer and got back to the switchboard. The lady was very friendly and helpful when I mentioned I wanted to make a reservation for the following week. I gave my details, phone no., name, date and time and she mentioned that the restaurant will call me to confirm the reservation. 30 minutes later the restaurant called to confirm, along with asking me if we had any allergies or dietary restrictions. I found that very refreshing! Considering my bf does not eat pork and it’s always a pain eating out and not given any options for him. I also asked about the parking and validation, all my questions were answered in a clear and friendly manner. Couldn’t wait for my high tea date! Part 2: Went to Globe on the day of our reservation, and I must say we had a great time. The hostess and server Curtis were a delight and very friendly. Curtis asked if we had a voucher at the beginning and wasn’t put off at all(recently read negative reviews about that). We chose our teas and the food came out in a pretty 3 tiered display(bottom tier — finger sandwiches, salmon, turkey, curried eggs, 2nd tier scones with Devonshire cream and strawberry jam, 3rd tier assorted desserts). At first it looked so little, even my boyfriend thought we might have to eat at the food court afterwards lol. As you eat up to the the third tier of desserts, it was so filling. Depending on the tea you like, there’s a a type for everyone. I had the Early Grey and tried my boyfriend’s Dragonwell. As I am not a tea drinker, my tea was tasty! It fit with the finger sandwiches, scones, and desserts. Our view was of the plane hubs but in the background was the Northshore mountains. It’s a nice place for a romantic rendezvous and good conversations. I would definitely come again, maybe next time for their a la carte menu, if for high tea, buying the voucher is definitely worth it, but not the full price of $ 42.00 per person. Thank you Curtis and staff for a wonderful experience!
Seiko S.
Classificação do local: 1 Vancouver, Canada
It was bad service. Lady kept coming interrupt us, even give us check so early. We were just stay 30 minutes because of her. It was not busy time. I only show 4 groups of customer.
Lydia L.
Classificação do local: 1 Burnaby, Canada
Had high expectations, being our first time for High Tea. You would think tables by the window would be the best tables, they made it seem they were the best tables in the restaurant, perhaps it was if you enjoying looking at what seemed to be a service street for mechanics to work on planes. Anyhoo… My earl grey tea was delightful, my daughters Berry Berry tea was not, it was very tart/sour. The sandwiches were stale and there was nothing much to them at all… we were most disappointed with these. The«warm» scones tasted stale and not fresh at all, they were quite dense as well:( they must have nuked them before putting them on the tray. The desserts… stale stale stale :(we hardly ate anything on the tray. Luckily we had a social shopper and at $ 39.00 what we paid for it still wasn’t worth it. I would pay… hummmm…nothing for this experience, as you would have to pay me to come here again.
Mandy N.
Classificação do local: 3 Vancouver, Canada
Was here with a friend last month to use my high tea voucher. Wasn’t too impressed with my experience here. It was far and the high tea wasn’t so good and there was a small tea variety. The scenery was alright I guess. We did get a window seat cause there wasn’t a lot of people there to begin with. Ya, nothing special about it at all and I would say I would go there if I had to pay full price for it.
Ray P.
Classificação do local: 2 Vancouver, Canada
Afternoon tea selection and food quality was good but nothing exceptional. From the sandwiches to the bakery items nothing really stood out as ‘wow’ to the taste buds. I would give it three stars but for the service, or lack of, received I bumped it down to two. For a Fairmont chain I would say service was well below par. The hostess was nice and friendly enough but that’s where it ended. I took between 10 to 15 minutes for the server to come by to ask what tea we would like to have. It took another 10 minutes for the tea to get there. After the food was delivered the server vanished. Not literally… she just never returned to our table. We ate pretty well everything, drank up all of our tea without the server ever coming by to ask how the food was or if we wanted more tea or hot water for the tea pot. After probably 30 minutes after receiving our food and feeling parched, I had to flag another server over to ask for more water. Looking around it appeared that all of the staff there were not very happy to be there. There was such a lack of energy seen in their body language. The vast majority of them seemed focussed on their work(i.e. clear and set tables, bringing food out, rearranging chairs, etc.). None of them seem to remember or notice the patrons in the dining room. Again, for this class of hotel restaurant, I would expect MUCH better service. The restaurant itself was nice enough. It”s a good place to go with groups of people. It’s not quaint or intimate so if you’re on a special date or want something more classy I’d check out the other afternoon tea places in town. Overall, for afternoon tea, I’ll be going to other great places like Secret Garden, Wedgewood Hotel, and others that do a much better job in so many ways.
Gary M.
Classificação do local: 4 Honolulu, HI
After a busy morning finishing up a bunch of work I was famished from lack of food. After check in we hit the Globe at YVR for a lovely draft and some food in the lounge. After a sip of honey brown lager I was tipsy like a school girl, but a happy one. The pepper and salt calamari are the bomb. Squid loving bomb with sweet chili jam dip. Perfectly hot, crisp, not oily. The honey garlic wings were not too gloppy and not too saucy. Just right. Our server Claude was very attentive and personable. What a perfect way to wait for 5PM happy hour in the Gold floor lounge. Yep, I’m a fan. g