Jack Astor’s Bar & Grill

We went to Jack Astor’s on Valentine’s day. We asked for chicken and steak fajitas, they were good but I found the place pricey for being a pub.

Service was average. ordered steak and it was decent but pretty bland. veggies under cooked a bit to my liking but beer soup was great as always. Not bad and may come again but just didn’t overly impress me.

It was okay, it felt more like a place for family and kids then to hang out with friends. The food is decent and the drinks are a bit too strong for my taste (I never thought I’d say that)

Haven’t been to this place since a long time, people are really nice the team is great bilut honestly the new menu is not the best. I ordered the salmon dish and it is flavor less. I wish they didn’t change the menu they had a good one before.

Consistently good food and a wide variety of things on the menu to appease everyone (although this location recently streamlined their menu, still lots of choices though). Excellent chicken fingers.
The interior redesign was done nicely, they could still use more upgraded TVs throughout the dining room but they do their job.
The food is better than any other chain dinner restaurant and the ambiance is very relaxed.
My one grievance is that the parking lot is an absolute disaster and it will take no less than 15 mins to find a spot in the main lot. This isn’t the restaurant’s fault so I won’t penalize them for it.

Like another reviewer, I have been coming here for years. For a while it was my go to spot for some good chicken wings, calamari, and poutine.
I like the atmosphere and selection of beers.
However, this Jack’s has gone through a rebranding and with that comes a new menu. The food is very mediocre, not that their old menu was any better but I really do miss the old menu. From the new menu, I got the chicken tacos which I didn’t enjoy very much and I think they increased the prices for chicken wings… because it use it be by lbs, now its by pieces. Meh, I am going to stick to the other Jack’s that haven’t changed.

Came here with my husband for dinner and we were really disappointed. First, our server didn’t provide us with utensils, wrong food was brought to us, and food was just dry. My husband asked for butter and took a good 10mins before it showed up. Next, we waited for another 10mins to pay. Felt like we were just being totally neglected. Experience was just terrible and did not even expect my minimum expectation. Never coming back.

The food was good but the Service was excellent. Our server Susan was very cooperative and made great recommendations. It was my son’s birthday and she made the birthday very special. We will definitely be going back.

Busy place. Friendly staff. Cold beer. Tasty burger. Would recommend. Lots of TVs to watch the games.

Came here on a busy Saturday night with my two sisters. This plaza is always busy on Saturdays and it takes a bit to get a parking spot. I called ahead to put our name down (they don’t take reservations Saturday evening) and while I found a parking spot my sisters were seated in less than 10 minutes. The menu changes a lot here, in terms of severing sizes and presentation. Everything was very tasty, would just change the serving sizes to be a tad bit bigger.
We ordered 2 beer & cheddar soups and a coleslaw salad to start. The soup was super cute as there was a shot of beer to pour into the soup before eating. For mains we ordered, the curry bowl, Buddha salad and the chicken parmesan. The starters were the perfect size hit the main meals could have been a bit bigger for the price. Will return again :)

Don’t get me wrong. I’ve been going to this location for more than 15 years. The people are wonderful, Ann-​John is great, as are ALL the staff.
But, this new Richard Simmons inspired-​menu is disastrous. All the stuff that makes Jack Astor’s Jack Astor’s is gone. I will change my rating to 5 stars when the old menu comes back.

Went a couple weeks ago for a post-​dinner snack, Leafs game, and drink for the other guys (since I don’t drink). At that time, this Jack Astor’s was a test location for rebranding.
Unfortunately, this rebranding was to try to make the chain a bit more upscale. I love Jack Astor’s because it’s got the perks of a bar with restaurant quality food.
I went mainly because I love their nachos. Their nachos have changed to 6 nacho chips loaded with a bit of cheese and a bunch of greens for $ 8. The waitress suggested we try it anyway. Upon ordering and trying it (and seeing the portion size) I found this to be unacceptable and our waitress took them back and didn’t charge us.
A couple pros that remain: bar selection is as good as ever, and our waitress was amazing.
They have quite a few changes to their menu from what I could see. Overall, I was pretty dissatisfied. Some items look appealing but it just isn’t the Jack Astor’s that I know and love. I’m really hoping the chain doesn’t end up going in this direction.

Used to come here all the time, it was a really good spot before. The menu has completely changed they don’t even have their famous big nachos just a stupid long board with nachos on it, I can finish it on my own. A lot of the items they have removed and it is only a one page menu. Along with the poor choices on the menu, the management is terrible. There was two instances where I called to reserve tables at the bar and they told me no reservations at the bar. I’m like okay I understand that makes sense it’s playoff baseball time. I arrived about an hour before the Jays game on two different occasion to take a table at the bar, I was told I can’t I need a reservation they are reserved for the ‘regulars’. The manager shoved me into a corner table with no proper view of the screens and told me to sit there when almost 80% of the bar was empty. From that point on I decided I will never step foot into that Jack Astors location again.

Came here for a friend’s birthday dinner and needless to say the food was average — by average I mean in terms of taste and presentation.
I’ve been to a different location before which served really yummy nachos but the ones they have here are called board nachos, which has a different layout and wasn’t as great as I expected it to be. My friends and I shared a bunch of appetizers (chicken quesadilla, garlic cheese pan bread, chicken wings, calamari, sweet potato fries, and Caesar salad) along with an entrée: bow-​tie pasta (I know, we ate a lot but we have no shame) Everything was fine, but the pan bread was way too greasy I stopped eating it after one bite.
In terms of service, the hosts who seated us and the servers were relatively friendly and served the food fast, but at the same time there weren’t as many people today. However I wasn’t completely satisfied knowing the host made all 6 people squish into a booth when there were a bunch of free tables with sufficient space, not to mention when all of us girls have purses that take up space. The atmosphere was appropriate for your typical Jack Astor’s, so no surprises there.

Average Jack Astor’s.
Not much to say here. I’ve been to this location a couple times after work as it is a 5 minute drive. The food was consistent with other locations, service was good, and the seating area was clean (we sat at the bar side of the restaurant).

I’ve had the pasta, jerk chicken, and club sandwich here. All pretty uneventful.
I miss their garlic bread and warm apple pie. Do they still have this?

… Is it just me or is this restaurant getting worse and worse…
I waited at the empty front to get served to a table while I watched 5 waitresses walk passed me without saying a word.
A little while after, I was seated to a table while waiting for a waitress to come and give us some menus. As soon as she came over she disappeared for 15 minutes and didn’t come back until someone realized we were anxious to place our order.
So… She took our order and carried off returning with the food soon after and never to be back until we were completely finished with our meal.
once upon a time i remember people who worked here are attentive, polite and and had excellent customer service with good food.
Now, this is the a second time I came here this year. I am very disappointed with the food quality and presentation.
Food was almost close to awful. I ordered classic burger, golden calamari, chicken dippers, and the worst salad I have ever had.

I had lunch here today with a client.
I got what I usually get at Jack Astor’s … Chicken Parmigiana (Fresh chicken breast, lightly breaded and topped with smoked mozzarella cheese and tomato sauce. Served with bowtie pasta, tossed in a creamy cheese sauce). It was good!
My client got Pad Thai and said it was good.
James was our server and took excellent care of us. He was friendly and helpful.

Went for lunch with a friend today might have been the great company, was a awesome lunch.
Had the Smiling Buddha, it was just perfect. Waitress was funny and friendly and the weather was good on the patio… just a great time.

This review is for a pre dinner drink and snack on the patio of Jack Astor’s.
Beer selection here is quite decent for Richmond Hill, especially compares to other chain restaurants that shares the same parking lot! A stamp of approval from my Unilocal Drinking Buddy the Beer Maven.
We drank beers and shared a Gaucho Fries ($ 6.83) — Yukon Gold fries tossed with mozzarella cheese and a semi-​sun-​dried tomato and garlic chimichurri sauce, parsley and feta cheese.
Nothing too amazing but the patio is nice and spacious.
I will always in for another drink before patio season ends!