998 Naruto Sushi

I don’t usually write a lot of reviews but this time I felt COMPELLED to write one. My husband and I were here yesterday and the food was not horrible. Everything was ok until they missed our order of sashimi. No big deal, I let the waitress know and she was like «ok». Then, I heard the chefs behind the sushi bar/​counter whispering and looking at us. I was a little creeped out so I kept my eye on them. Here comes the horrible part…
I heard someone spitting. My husband heard it too. Not a little spit but a giant mucous spit (he literally sounded like he was going to gag). I looked up and saw the CHEF BEHING THE SUSHI BAR SPIT on the floor while they prepared our sashimi. I had no words. That was the nastiest thing I have ever seen. What kind of chef spits where he prepares food and IN FRONT of customers? We were sitting right in front of the sushi bar/​counter.
I told my husband, he was grossed out. We will never be back again.
oh and by the way, my husband felt sick 3 hours after eating there.
AVOID PLEASE :(

Im usually a very polite guy… But this has warranted me to give a honest opinion about this restaurant. I say run run run! Waste time and money… You have been warned. For the love of all the nice AYCE Japanese restaurants out there please pick another place to eat. My whole experience is that i only met the server 3 times with a automatic answer «yesyesyesyes». Would not even recommend this to my enemy. Yes it’s that bad.

I came here for dinner on a weekday after looking for a sushi place and seeing 998 Naruto. The restaurant is moderate sized and was about full a while after I came. The ambiance was beautiful and there was a big counter at the front where the chefs were preparing the food.
We ordered quite a lot of sashimi and it was good for the price. It did take a long time to arrive though (and I’m pretty sure it was their strategy). The edamame and sweet potato tempura weren’t soft like you would expect. And the other tempura were lacking in flavors alone but absorbed a soy sauce flavor when dipped. I usually enjoy tempura without sauce and was pretty disappointed.
Tip: don’t get any meat skewers; they were flavourless and tough. Don’t get anything with chicken; it tasted like it was old.
Dishes I recommend are: deep fried scallops, salmon teriyaki, and grilled mussels.
The highlight of the dinner was their … interesting desert menu.
Overall, I will recommend this place and for sure will come back.

AVOID THIS PLACE LIKE THE BLACK PLAGUE. I’ve eaten at plenty of Sushi places but my god, none of them were so bad that warranted me to make a Unilocal account and warn people not to go there at any cost even if it was free. I really don’t even know where to start.
Food ¹⁄₁₀
Service ⁰⁄₁₀
Ambiance ³⁄₁₀
Cleanliness ⁴⁄₁₀
Food Quality
The chicken Teriyaki and Skewers tasted absolutely disgusting, as soon as I took one bite of each I began to vomit, I couldn’t tell if the meat was expired or severely undercooked. The meat on their Beef Ribs were cut to smaller pieces like they were shrapnels and when we ordered 30 pieces they only brought out 20. The Beef Mushroom roll wasn’t separated properly and in drenched in this disgusting sauce that tasted like duck vomit. The Green and red dragon rolls that we ordered were tasteless and incredibly warm, as if their avocado and salmon sashimi weren’t properly refrigerated to the right temperature.
Service
From the moment I entered, everything in my body told me run like hell. But I was feeling adventurous and my friend already arrived there 5 min before I did (3:05) and made the first order, so I though I gave it a shot. The servers were unnecessarily rude from the get go and wouldn’t take away the empty plates unless we asked them to and every time we asked for something, like an extra napkin or fork/​knife we had to explain what the item was for 3 minutes cause there was huge gaps in our language barriers because they couldn’t speak any english. Their last call was at 3:30, so at 3:22 we asked to see the menu (paper & pencil) again to make one last order. We made the order at exactly 3:26 and as we continued to finish the food that was already on the table. We later asked what happened to our food, the Server informed us that the food was ordered after 3:30, in which we asked her if this was the case how come she failed to inform us at the time the order was made or why she would even give us the menu to begin with. Furthermore how was it that the table beside us which coincidentally happen to hand in their order AT THE SAME TIME as we did, received their food order but ours was declined, they simply replied in a language thats known as bullshit. As if that wasn’t bad enough the whole time they were staring us down in order so that we would be intimidated into leaving as if we were robbing the place, in all honesty we weren’t even there for more then 30 min and only ordered twice. If it was up to me I wouldn’t have tipped a cent but I guess when 10% tip is included in the bill they can just ignore any type of customer service or have any type of human decency or business professionalism. My friend told me one thing in which I’m inclined to believe his right, any AYCE place on Yonge is garbage.
Save yourself the trouble and drive 5 minutes away to Akimi which is between Bayview and Leslie on elgin mills, their food turnover might be slow but it is worth the wait cause their food quality is excellent 7.5÷10 and their customer service is top notch 8/​10, it is truly one of the best places I’ve been to within Richmond Hill.
*just a heads up 998 doesn’t accept Amex

My husband and I used to love Naruto’s. It was our favourite sushi place in Richmond Hill. When it changed owners, the quality in food and service has really declined. I went in for AYCE lunch yesterday with a friend and I couldn’t figure out why I was still hungry even though we had ordered a lot of food. Well it turns out that half the items didn’t even make it to the table! How do I know this? I ordered salmon teriyaki on two separate order forms and it never came at all (among other things). I thought it was a mistake so I asked for a third order form and the waitress basically scoffed at me. What did she expect? I was starving because we weren’t getting all our food! Just to test it, I made sure to count the number of items that I ordered and I was right about my suspicion that they were holding food back. When the waitress brought my sushi order, she also had the nerve to tell me that I had to eat the rice that came with my sushi. Well I didn’t feel like it so I only ate the fish. I have never been told how to eat at an AYCE sushi restaurant before. I found her demeanour appalling. I will never step foot in this restaurant again.

By far the worst Japanese AYCE place I’ve been to. When I got there on a Thurs night, the place was almost totally empty with maybe like two tables of customer which is a bad sign since it means a slow turnover of food. Selection was really limited for AYCE. Sushi and sashimi were of very poor quality (Even for AYCE level). Seaweed were sticky and not fresh from all the sashimi. Spider roll had no ‘soft shell crab or so little that you can’t taste it. Philadephia roll had like the smallest of sliver of smoked salmon. Cooked items were horrible as well. My wife could not even eat the beef udon she orderd. The chicken and beef skewers were grossly overcooked. I couldn’t say there was one item that I ordered in which I enjoyed. A place that can mess up chicken terriyaki really sums up what this place is all about. Even with a $ 10 off coupon from a flyer, this place does not product value nor quantity. Despite a slow night, the staff was not very attentive. They weren’t horrible, but were not very friendly. I would truly avoid this place.

Good spot for sushi, had the all you can eat dinner.
Overall solid selection of food, sushi was tasty I recommend the green dragon. Skewers and tempura also good.
Service was fast, Very clean place and the atmosphere was more loungey and modern. Will be coming back !