U-Haul Moving & Storage at Taunton Rd

I guess this locale’s business motto is we’re the only one within a sizeable radius, so we don’t need to focus on customer service.
I’ve used them several times, largely because they are the only one near where I live, but every time I’ve found the staff to be unhelpful and do the minimum possible to assist.
The trucks are good, very handy for moving house as they have built in ramps and low loading docks, but they will gouge you on mileage.

I had two very bad experiences at this location. Stay away from the this location and Uhaul in general.
They installed a trailer hitch on my truck several years ago. When I picked it up the guy said «I didn’t have the right wiring harness but I made it work». The wiring failed within months and I have since figured out they never installed the required relays to make the trailer lights work and actually hacked off the factory connector at the back of the truck and did a sloppy job of hard wiring in their Uhaul brand connector. This has caused me continual problems.
Second, I rented a 5 ton truck and tow dolly for a long distance move. On their recommendation I took the truck to load up then returned to get the tow dolly and load my vehicle. When I returned for the tow dolly I waited 4 hours to get the correct tow dolly and load my vehicle. The location was very busy and understaffed with inexperience employees. My complaints directly to Uhaul head office went unanswered. The location manager eventually offered me a $ 60 credit on my $ 1300 rental. These people are seriously useless.