Tim Hortons

On the corner of Don Mills and Lawrence this Timmies is beyond busy — often the car line up to get into the incredible tiny lot spills onto the street, impeding traffic at times. It’s tiny and dingy looking (but how can dark brown look glamorous?)
I’ve been here a few times and if you are in a rush then just don’t bother. From the amount of time it takes to get into the lot, wait for drive thru or even if you want to park and go inside… that alone can take 20 min.lol. Customer service is hit or miss. I truly understand that they are continually busy so it must take a toll, but at the end of the day that isn’t an excuse unfortunately. I only go here when I’m desperate.
Due to all the residences nearby (lots of senior housing) this place is always busy. if you actually want to sit and eat in here… well good luck if you find a seat.
This location has long since outgrown the area and needs to probably double in size to accommodate its customers.

Food is average to pretty good for a Timmy’s (and there are a few Timmy’s locations that are very good to excellent), though sometimes this location runs out on certain types of donuts, muffins, and sandwich bread by the mid to late afternoon. The customer service is often slow and they take way too long to have your order ready, even for the simplest of orders. The WIFI is at least generally reliable. Often pretty crowded too, despite the lack of customer service and food quality. Not one of my top choices for a Timmy’s and generally avoid it if I can.

Really horrible customer service. I’m sick and tired of the «breakfast roulette» game I play when I order my food. Most of the time my order is wrong, and working at the hospital I don’t have time to go back and have them fix it. All I want is my bagel to be made properly, how I asked for it– why is that so hard? I’m tired of my food being wrong and basically inedible.
I’ve worked for Tim Hortons, in a far busier location, during the morning rush (5a-​1p). THIS JOB IS NOT HARD AND THE EMPLOYEES HERE CONSISTENTLY SCREW UP. Don’t direct complaints to the manager because he’s a idiot. Go on the website and inform corporate. Avoid avoid avoid.

This Tims, at the northwest corner of Lawrence and Don Mills, is in a really bad spot. It’s hard to get into the parking lot, especilaly from Lawrence, as cars waiting for the drive-​thru back up onto the street. There are only a few parking spots and the lot is tiny. It’s best suited for a walk-​to for the seniors in the area.