Academy Auto Collision

This being my second time dealing with them, first recommended by a co-​worker.
Quick, honest, and helpful customer service. Made me feel less stress than I anticipate in these kind of bad situations. My first vehicle was totalled so there was no need for any actual work to be done in the vehicle.
With my first real accident I didn’t hesitate to come back. Dealing with the insurance company was dreadful enough so I did hope that these guys would not be the same as I was stressed out enough.
After all was said and done, I got my car back finally.
Immediately I noticed the interior of the car wasn’t cleaned at all and there were dirty fingerprints here and there maybe about 3 areas I noticed. The weatherstrips were all bent out of shape and warped (I would later learn that the insurance company didn’t want to have the new ones but a metal wire inside the rubber itself could never be the same again once removed).
There were a number of other discrepancies including my mirror falling as I sat down I the drivers’ seat and pulled it out to look at myself and it just completely fell out. I understand that the top liner for the roof interior had to be replaced and pieces had to be put back in place, but this was just careless. Not to mention that one piece above the seat belt that had ‘airbag’ written on it was missing, thus leaving a hole in its absence.
I was in tears when I noticed all these and couldn’t fathom as to how someone could miss all these details and just release the car to me like that.
The guy assured me that it would be redone and all the little details would be fixed and checked thoroughly.
My car is 99.9% back to its original state, but I wouldn’t consider coming back again only because it brought me to tears to see it the first time and have to wait to see it all back to normal the second time around.
I am glad they did rectify all the problems and things that concerned me, but I think better attention the first time around would have made this experience a little less painful.