Louis Gervais Fine Foods & Catering

I work at an office in the area and have been coming here for take-​away lunch items for nearly 2.5 years now (I can’t speak about the catering or cooking classes). There are few options in the area for lunch food places I can walk to. The food quality is generally good. They have a few standard items which are quite tasty, especially the grilled sandwiches. My review loses stars for service at the café. I typically have to wait 10 – 20 minutes for an order, which seems a bit long for take-​away. I’m not surprised anymore when people that have ordered after me get their food before me — the organization between the order taking and food delivery is terrible. I’ve been waiting on several occasions where I can see my sandwich in the kitchen window, but the wait staff take forever to pack it up. I’ve waited over 10 minutes for a drink before. I don’t even stop when the line is more than 5 people, as it will take too long to get my food (I don’t get paid lunch break, so sitting in there waiting is particularly frustrating). Basically, I would suggest walking a bit further to Thomas Haas-​where even if it’s crammed busy in there, I can walk out with a sandwich in 5 – 10 minutes.

Louis Gervais catered our wedding, in Richmond, on Aug 23, 2015 and I can honestly say that my experience with them throughout the initially contact, the planning phase and the execution on the day of our wedding, was ‘exceptional’. Nicole Daniels, Sales & Event Specialist was absolutely great to deal with. She was thorough, accommodating, professional and an overall joy to work with. How many companies call you 2 days before your event to confirm the time that they will arrive at the venue and then follow up with an email that lists all of their contact information (names & cell numbers) so should you need to contact them you know they are there for you.
The food was ‘devine’ and our guests are still talking abut it. A few of the comments are: «The food was fabulous; who are these caterers?»; «OMG the food … where did you find them?“and «your Caterers were amazing».
We also can’t say enough good things about our Chef and Servers, they were delightful:
The Chef, was experienced, comfortable and very competent, even for being in a strange, but well designed, kitchen. The wedding venue was outside by the pool of a friend’s private home and at the end of the evening the Chef even washed their Kitchen floor before leaving; simply amazing!
The Lead Server, Carmen and the 2^nd Server, Jee, were on top of their game, efficiently handling and serving the Champagne for the Toasts and the Canapé Food Service that followed. Both Servers interacted with our guests with such good humour while maintaining a level of professionalism. They made all of our guests feel comfortable and ‘everyone’ loved them.
This is, bar none, one of the best companies I have ever dealt with and I would not hesitate to recommend them.

Today I enjoyed a ham and cheese panini from this restaurant with a delicious iced tea. The panini was delicious. They did not skimp on the cheddar or the ham. I stumbled upon this place near the Auto Mile while I was getting my car serviced. I will most likely return at some point. My lunch was delicious but a bit pricey!

see the picture I attached to judge the quality of service, also the food is ordinary and never looks fresh. I come to this place only once a month and never seen a fresh looking salad.

I have worked with Kelly and Louis for over 3 years. I find that they are pleasant to work with, very organized, and are passionate about making yummy food that looks amazing. I would highly recommend them.

Louis Gervais recently catered our wedding and they blew it OUT OF THE PARK. We served breakfast for dinner and honestly, nearly a month later people are still talking about how awesome it was.
Our appies were outstanding and for the main course we served chicken and waffles, yogurt parfaits (with the best homemade granola I’ve ever had) and build your own breakfast burritos. For dessert we had ice cream sandwiches with not one but three types of cookies. The late night snack were grilled cheese sandwiches with amazing homemade ketchup and BBQ sauce. Every dish was fresh, delicious, made with quality ingredients. They were able to accommodate our vegan and gluten-​free friends as well; everyone left so satisfied with what they ate.
Their service — everything from working with Nicole to arrange the menu to the service day of was more than we could have expected. They went over and above every step of the way.
Go get yourself a grilled cheese at their café and you’ll see what I mean. OUT OF THE PARK!

My coworkers and I have come here a number of times for lunch from the other side of the tracks and have always had a good experience here. I have had some great deli sandwiches, fish and chips and steak sandwich which have all been very tasty. It can sometimes get quite crowded and occasionally a little slow for lunch, but recently has been better. There is some nice outdoor seating available also.

Great bistro and awesome catering! Love the staff their too. Chef Louis does an amazing job every time! Perfect catering for any sized event and wedding!

Culture in the workplace has become a very important ingredient in our company’s formula for success. The Team at Louis Gervais really hit it out of the park for us and brought our team even closer together. Thank you. The Iron Chef Competition and our Christmas Party was an absolute blast. — Jason Black — VP Community Development– The Great Canadian Landscaping Company.

To sum this place up: Expensive prices and hit or miss food.
I work in an office nearby and if the food was consistently delicious and reasonable. I’d be there everyday. Sadly, it’s not.
Also, the portions are quite small for what you pay.
On the plus side, they currently have happy hour from 2−4pm. $ 2 for espresso drinks and $ 3 for espresso drinks that include milk. Their iced latte isn’t bad.
Every now and then you’ll have a good experience and the food would be delicious! But sometimes I’m just not up for the gamble. Not when Thomas Haas is right down the street…

Just had lunch here at this out of the way spot for the third time, and I feel the need to be in the middle here, given the overly generous five star reviews and the few odd bad day 1 star reviews.
I admit I come here every time I forget that Thomas Haas is closed on Mondays, but the place rarely disappoints. The atmosphere is what I have termed «cutely chaotic», as the space is being used as a bistro, mass catering business, and a hurried lunch takeout for the businesses nearby.
Once you settle into a corner though, especially on a summer day, you can relax and ignore the high volume comings and goings, and settle into some homemade blueberry lemonade while watching the powersuits and the mass exodus of dental technicians as they eat and muse of their new fitness regimes… my favorite was «quiche guy» who actually benched his plate boasting to his colleagues about the gains hes made in crossfit. Go away waitress, this dentist watching is awesome.
The high points of Gervais are that the food is high quality, very fresh, and made to order, and the prices are quite reasonable. Today I had the seafood ravioli, with a limoncello cream sauce (11 $) and a side fresh salad with fresh strawberries and roasted pinenuts in a citrus viniagrette (4 $), and a blueberry lemonade (3 $). Not bad, given their freshness and quality. Was it over the top spectacular, innovative, or complex in flavour? No, but I felt awesome after, and felt like I had made a good decision for my day. It was a cheaper version of cactus club, with the addition of a large amount of dental professionals.
Their coffee (they use Bean around the World) and baked goodies are alright, but I cant help compare to Thomas Haas nearby and I think they are no better than the average coffee house. They do take a few culinary shortcuts, such as bought in (albeit high quality) ravioli, croissants, etc. This is pretty standard though for this kind of level restaurant, and it does not compromise the experience at all. For the price, Its expected.
The less than high points are that it is not really a place to plan a lunch date, as many times I have come late to find the place dead and most of the food sold out, and the employees in full catering night mode. I felt out of place and unwanted.
The other is that the name always make me think of Ricky Gervais, and not some pompous egotistic Chef who names his company to honor himself. Gimme Ricky.

LOVE this place, the food and the people. Have been there several times — for a cooking class, for lunch, and they’ve catered two events for us. Just last weekend they catered our daughter’s outdoor wedding reception and the guests raved about the food all night long — a huge success.
They’re always a pleasure to deal with — friendly, attentive and willing to go the extra mile with creativity and attention to detail. Great atmosphere at the shop — excellent service all round and even Chef himself is very welcoming. What I appreciate the most is that they serve good food, prepared very well with no pretentiousness. A breath of fresh air.
There was a range of tastes at the last event — from mid-20’s hipster types to young professionals to aunties from the prairies to urbanites with sophisticated palates. In other words, a tough crowd. And they ALL loved the food.
Everything was on time and exactly as promised or even better. Anyone organizing an event knows that is golden.
It’s worth mentioning that I was involved in producing a series of upscale food and wine events across Canada, working with the top chefs in each city. The folks at Louis Gervais are completely professional and top rate. Highly recommended.

I come here when I am around the neighbourhood, which is rare, for a coffee break. The location is out of the way from other places but it never deters me when I am even close to coming down here for either something sweet, or savoury and some coffee, and whether I am sitting here, or jumping back into my car, it’s always a pleasant experience. I have heard that their chocolate brownies are very good, yet this has eluded me most times, in the beginning it was just having a different craving while getting here, on my latest visit it was just that they were not yet made.
They do many things here like catering food, but they also teach cooking classes right here and also sell to the general public who want to have take out, or eat in, have a coffee and have a pastry. I bought a cheese and ham scone from them, and this thing had peppers and onions in it, layered, and complex, not your simple cheese and ham. I forgot to look at what coffee they use but it was the perfect pairing as I just wanted something savoury on this day.
I find everytime I come here I am welcomed with a smile. The two females that were working on this day greeted me, created some great chit chat, and provided some insight on the goods that were being sold on this day. I look forward to come again to try their cookies, and that chocolate brownie, but from the times I have been here, it has been all good!

I have been to the restaurant a few times, and the atmosphere and location is inviting and the menu appears to be well rounded. But I have to say the food is not that great especially for the top dollar they are charging. I have had ‘cool’ soup and recently ordered a scrambled egg wrap to go, it was warm on the outside, cold on the inside, the wrap edge was hard on one side and it came unwrapped in a paper bag. Not sure why it couldn’t have been at least wrapped in a piece of wax paper or something to hold it with while eating? So all in all, not too impressed!

Have been there a number of times for lunch and always disappointed. The service is poor, very slow and at times they are extremely rude (one employee in particular). The food is not worth the price and on multiple occasions there have been mistakes with my order. One time I was even given a moldy piece of zucchini loaf — they didn’t even offer to give me my money back and instead looked through the batch and gave me a piece that did not have mold on it. I recommend walking the extra block to Thomas Haas where the service is great, fast and you get what you pay for. Definitely won’t be going back to Louis’.

Hosted a Christmas party and ordered a bunch of appetizers for the dinner portion of the event (instead of a sit-​down catered meal). Asked for a sample menu with price quote, which we then tweaked to our tastes from their full menu list, which they sent as a PDF on request. Got great advice from the company on the amount of food to order — they talked us down a bit, and we ended up getting the perfect amount. Picked up the appetizers the afternoon of the party, and everything came on simple, classy white dishes, well-​wrapped and stacked for transport. Once unwrapped, everything was revealed to be nicely presented, with touches of banana leaves here and there, that kind of thing. Best of all: food was soooooo delicious. Everyone was most impressed, and the action of the party was definitely centered for a while around the unveiling of new dishes. Highlights: chicken satays with peanut sauce; firecracker prawns with chili sauce; chicken karaage; unusual but delicious dips for the vegetable crudite; amazing cheeses and cold meats served with very fresh baguette.
Worth mentioning that they were willing to do a lot of the planning over email, with a minimum of phone calls.