Classificação do local: 2 Marpole, Vancouver, Canada
Staff were helpful but said what u see is what we have. I asked them to look something up on computer in inventory because I was having a hard time seeing what I was looking for and they weren’t willing to help me past telling me to look for myself. I ended up buying something that was faulty because they wouldn’t let me try it even on the tester machine before buying it. I don’t even wanna go back and return it because they were snobby and more interested in talking about their own problems of pouring concrete, time off to deal with their own issues and getting people to answer their phone calls. Annoying. I’ve had better service the other long and Mcquade stores. I don’t recommend this store unless you are buying a guitar. They seem to be more helpful in that area. Go elsewhere
Lara O.
Classificação do local: 4 Vancouver, Canada
This is my favorite location, loads of space, and plenty of helpful and knowledgeable staff. Parking is only ok.
Mer C.
Classificação do local: 5 Burnaby, Canada
If you want to buy a musical instrument, think no further than L&M! John handled my purchase extremely professional also installed some new strings on my 12 string pro bono! Thanks guys, ill be back for my electric drum kit!
Michael B.
Classificação do local: 5 North Vancouver, Canada
There is no better place to buy anything instrument related in this City. I have given them thousands over the years. But I will add that my daughter has started piano lessons upstairs, and after trying out Tom Lee and others you can’t beat L&M.
JC M.
Classificação do local: 5 Vancouver, Canada
I’ve purchased two guitars and a bunch of accessories from L&M and both times received great, friendly service. The guys at the counter have always made me feel welcomed and appreciated as a customer. The first time I purchased a guitar here was back in the day at their old location. My mom brought me in and the sales guy kindly spent ages explaining to her the difference between many different types and models. He set me up with an inexpensive yet fantastic guitar that I still regret selling. It had such gorgeous tone. Buying my first guitar at here is a good childhood memory of mine. The second time, I wanted a specific model that wasn’t in stock at this store. The sales guy who checked the stock at other stores and then placed the order for me was very nice and helpful. I’ve also rented a guitar and again, the process was quick and easy. I haven’t spent much time in the other departments, but the selection for guitars and guitar accessories is terrific.
Gwen A.
Classificação do local: 3 Vancouver, Canada
I’m judging this store simply by what is on the North Shore. I would prefer to go to a music store that wasn’t a chain, but they are more difficult to come by. I much prefer this store to Tom Lee. I was VERY surprised the first time I went into it. I thought it was this tiny shop, but it’s quite large. It’s clean and the employees don’t bother you all the time. For me, when I got into a music shop, I like to just look around. Most the time I’m not even there to buy but there to gawk. They understand that at this store and don’t watch your every move. Tom Lee always seems to be on your heels or simply staring at you, but not really offering anything useful. My complaint about this store would be that for a large store, I would think they would have a few more accessory type items. But eh, no biggie. Like I said it’s a franchise, and it’s just okay, but definitely exceeds Tom Lee on the other side of town.