Niagara Lodge & Suites

This is the worst Hotel I have ever seen. The photos do not match. I don’t know where to start but the trash laying around outside was just the beginning. The door didn’t close properly. Loud foreign screaming around the hallways. Carpet stains. Human waste in toilet. Bed filthy. Furniture torn. Blood stains on carpet. The air conditioning electric line was hanging out of the wall while the unit was missing. I mean, I am sure that can’t be legal.
I took pictures but I can’t figure out how to attach them on here. I am sure the local authorities had a field day with those.

Definitely get what you paid for. We got here late. About 11:30pm and it sucks because we are out money as we search for another place to stay. It’s 1:15am now. In our second room which isn’t much better than the first. Don’t let the pictures fool you. Nothing like the pictures at all. Dirty, gross, run down, feel we will get bed bugs, etc. I think the hot tub has been broken for years and that’s the main reason for a vacation. To see the falls and relax in a hot tub. I have a feeling there are a lot of people that are disappointed when they get stuck staying here. I don’t know if I’d bring a hooker to a place this run down. Save your money… Get a better place. This was supposed to be a relaxing weekend get away but it’s turning into hell.

This motel is great if you like disgusting filthy rooms, bad smells, holes in the walls and poor service.
This place is so run down I’m surprised it hasn’t been condemned. There was garbage behind the beds from the previous guests, which included a mouldy strawberry container. There was a hole in the bathroom wall, straight into the insulation, where the toilet paper holder should have been. Plenty of mould around the bath tub. The balconies on the second floor are on the verge of falling apart. So much rust and broken pieces!
Upon check out the front desk asked how everything was and we mentioned a couple things. She just kind of smiled and that was it.
Why ask if you’re not going to do anything about it?!

We were referred to this hotel from a neighbouring hotel that was overbooked. We were promised a room that was quiet, on a higher level, and of the same quality as the original one we booked.
There’s NO WAY this motel meets minimum Health & Safety standards.
We showed up to a room with what looked like puke on the carpet in multiple areas, filth literally hanging from the ceiling in the bathroom, water damage all over the ceiling of the bathroom, the bathroom vent fan was falling out and probably not up to code, even the table wasn’t even wiped down, stains on the comforter and the pillows, stains all over the carpet, no working lights in the room at all, there was a shutter door in our room just leaning against the clothes rack — not there for any purpose, there was a gap in the front door where the hinges attach the door to the building wall and they stuffed newspaper in the crack and taped it with clear and duct tape.
This room was absolutely disgusting and there was NO WAY we were staying there. We took photos and immediately went back to the front desk to get our money back so we can find another hotel to stay at.
The incredibly rude owner of the motel first acknowledged that the room we were in was filthy and offered us $ 80 back if we would stay in the room. We refused. He then offered us $ 20 back if we stayed in another room (We paid $ 165 for one room with two queen beds for one night — I’ve had cheaper rooms at WAY nicer hotels in Niagara Falls, Ontario so this was a horrible value). We went to go see the other room but decided that we couldn’t trust the cleanliness anywhere in this motel and asked for our full refund. After about half an hour of discussing these issues and demanding our money back we agreed to take $ 60 back in order to leave the motel completely. We were exhausted at arguing at this point and ended up taking the money and leaving. We ended up getting a beautiful room at the Best Western on Lundy’s Lane.
The owner of Niagara Lodge & Suites charged our credit card the next day with the full $ 165 claiming we «never showed up» to the motel. We plan on fighting this because we WERE there and took a ton of photos to prove the condition of the room.

Due to a family emergency we had to cancel our reservation. Although we called more than 24 hours in advance we told we could not cancel and would be charged for the room. The manager was rude as well. I would never book a room here again and we do pass through the area several times a year. I would recommend that no one ever go here

This hotel is nothing like the photos. First of all, I reserved a suite with two bedrooms. The first room I was taken to was on the 2^nd floor and we had someone in a wheelchair. The air conditioning also did not work. We requested another room and finally received an two bedroom family suite. The air in this room did not work either. I was also promised a refrigerator and microwave which had to be moved from other rooms. The outdoor pool was under construction and the indoor pool smelled strongly of chlorine. The hottub also did not work and when I complained I got no where with the manager. The breakfast is okay and the rooms do have a smell to them. This place was packed on the weekend and parking is limited.
Stayed July 2012, traveled with family

You get what you pay for. We stayed here because of the Ragnar Relay discount. The bathrooms, carpet, and beds were dingy and did not feel clean. There were stains on the bed linens. The bathroom was small and old. I recommend bringing your own bath wash/​soap and shampoo. The wifi was slow and wouldn’t work after midnight. The breakfast was minimal — bagels, white bread, cheerios, no fruit/​muffins. The cooked food, eggs and sausage (both tasteless), were in a corner hard for guests to get to. There was 1 make-​ur-​own waffle machine for all of the hotel guests. I gave it one star because it was $ 30 per person for one night. It’s cheap but you definitely get what you pay for.

I booked just 3 days before, and paid 22 $ for a double room. It was clean enough, big enough and beds where comfortable. It’s 15 mins by bus from the falls, the bus stop is right on the door, and bus drivers are kind and helpful, so taking buses here is safe and easy.
The bad part is that check in is after 3pm!
It is more than I would expect for 22 $/​room for 2 people+breakfast. Ideal for people looking for a clean & comfortable bed without luxury

Niagara Lodge & Suites earns a solid 1.5 stars in my book. Unfortunately that’s not an option on Unilocal,so I’m giving them the benefit of the doubt and rounding up.
Having paid $ 60 for one night in a hotel in a tourist trap like Niagara, I wasn’t expecting much, and so was pleased to have a relatively quiet room with functioning TV, AC, and plumbing. The room wasn’t the cleanest, and the staff were basically non-​existent. We didn’t bother checking out the continental breakfast, but reviews elsewhere made it seem like it was mostly cereal and bad coffee. The indoor and outdoor pools were full of kids whenever we went by. The hotel is located a couple of miles from tourist central, so we had to deal with driving and parking whenever we went anywhere.
I booked our reservation nearly two months in advance which turned out to be a good thing as the going rate if you booked last week for the weekend was more like $ 160. If I’d paid $ 160 for the Niagara Lodge & Suites, I would’ve been furious, and probably would’ve written one of the horrendously negative reviews as you’ll find on Hotels .com or Trip Advisor. I feel like we got our money’s worth for $ 60.