Chi Nails

worst nails I’ve ever had, got them done on Sunday… and by Monday there were three chips. By Tuesday every nail had chipped. I went back on Tuesday to show them, because lets face it… a manicure should last more than a day. The man at the front desk had no interest, he said it was «cheap» nail polish and that next time I should get a shellac manicure.
I go to the Safeway in that mall two times a week, I would have loved to have my nails done at Chi on a regular basis. I’ll have to find another place. Anyone have any recommendations?

Always great service. Been here a few times and haven’t been disappointed. Loved a pin off Pinterest and asked them to duplicate it. It was perfect!!! So HAPPY.

Love them best nails I ve ever had! The staff are very professional and they never rush! Always get compliments on my nails and have had referred many people to them.

Everything is on point at Chi Nails!
The hot stone massage is luxuriously lengthy and skillfully done. This is for the pedicure which I got shellac. However, the manicure also involved a deliciously fruity scented massage.
The salon is well ventilated with comfortable chairs and welcoming staff. English is prevalent and they have adequate staff so that I was able to have a pedicure & manicure simultaneously.
The icing on the cake is how reasonably priced it is. Gels, shellac… it is a full service salon. I waited a bit to make sure the nails are lasting well and they are still flawlessly going strong 1.5 weeks later.

Chi Nails is a 30 second drive from my house and I am scratching my head wondering why I haven’t gone here until today!
I previously frequented Apex in Sapperton but the terrible street parking and their inconsistency with their open hours turned me off from coming back. (Apex is still a decent salon for what it’s worth!)
Chi Nails is the most professional and efficient nail salon I’ve been to. Their workers wear cute uniforms, masks and gloves. The place is well ventilated and décor is minimal but aesthetically pleasing. There are plenty of both mani & pedi stations and a LOT of girls working!
My best friend and I went, I got a shellac mani and she got a full mani/​pedi. I don’t remember the name of the girl who did my nails but man she was quick & my nails turned out just the way I wanted them to! My friend had two girls working on her all at once! We both are raving about their massages and she says that the pedi (w/​massage and hot stones) is amazing!
There are a few reasons why I did not give a full star but also why I only took one star off:
— Our appointment was moved to a later time. But Henry gave us a call 20 minutes before our appointment and asked if it was ok for us to come a few minutes later. Once we got there, we were promptly taken in!
— I went back and forth between 2 stations before being settled into the original station I was at. However, they were very apologetic and helped me move my things.
— The nail technician did one of my friend’s toes 5 times! Every time the polish would bubble. My friend didn’t have to say anything, they made sure that we left with great looking nails!
Despite the slight inconveniences, their customer service made up for it! The girls don’t talk too much but, enough to make the experience comfortable. This was my first time with shellac on my natural nails and my nail tech answered all of my questions patiently. Not to mention, some pretty great prices! I’ll definitely be back!

I really wanted to give this place a 5 star after my friend gave a glowing review on Unilocal,but I simply can’t. My friend and I made an appointment for a shellac manicure and pedicure at 11:30 respectively, but neither of us were seen by a nail technician until at least noon. The owner (I presume) told us they were busy and basically gave us a tray of nail polish colors to pick from to help us kill time for half an hour.
Service: My nail technician wasn’t into small talks, which is perfectly fine with me. She was somewhat unpleasant and kept complaining how busy they were. The only time she appeared remotely interested in me was when she asked me where I was from. Simply giving her the name of the city in Canada was apparently not good enough. She kept digging for information and was only satisfied when I confirmed that I am not Vietnamese and do not understand Vietnamese. She then proceeded to speak to her colleagues in Vietnamese the entire time. I picked 2 shellac colors for my manicure because I like to mix it up, and my nail technician laughed at me like it was the most absurd thing in the world. When she was finished doing my nails, I noticed an air bubble on one of my nails and asked her to put a bead on it to cover it. The bead fell off the same night…
Observation: My nail technician and half the nail technicians working there were distracted, but not due to the usual gossips. It occurred every time the cash register opened/​client was paying. They literally stared and yelled at the owner in Vietnamese until he comes around and gives them their portion of their tips in cash whenever a client pays. I have never observed this in any nail salon, so either this particular nail salon employs a large number of overly curious, distracted nail technicians or there is some major sketchy financial issues going on.
Overall: Average paint job. Mediocre service. I would only recommend this place if you are really desperate.

LOVE THIS PLACE. Cannot get enough of the quality of work these gals do.

Chi nails has the largest selection of shellac nail colours that I’ve ever seen. They are actually so much better than any nail salon I’ve been to in Downtown, Burnaby, and New Westminster. Their standard pedicures include a massage and hot stones. My toes and fingers always look so perfect when I leave here. I get so mad at myself when I go to other places due to convenience and realize how bad they are compared to Chi nails. Lastly, the price is well beyond reasonable for what you get. This is my first review on Unilocal.I created an account just to share how great this nail salon is!

ABSOLUTELY LOVE CHI NAILS! I have been getting my nails done here for a few years now and i dont think i have ever had any issues. Their pedicures are amazing and you get so much for what you are paying. I get my gel nails done here by Vivianne and she is awesome, great attention to detail and always a perfect job.
I have gone to several other places just to check it out and regret it every time. Chi Nails is the best

Nice atmosphere, terrible nail fill, cut them too short after I said I liked the length. Also when buffing my nails the heat was unbearable, kept burning because he didn’t take any breaks. Overall disappointed after seeing all these five star reviews.

By far my favourite nail salon! I am a loyal customer, and I usually get solar nails with shellac polish done by Henry.
Very skilled staff, great prices, and fantastic polish colour selection. After trying other nail salons closer to where I live and work (which all proved to be unsatisfactory for a variety of reasons), Chi Nails surprised me with long lasting solar nails… and the colour NEVER chipped… not even after a month-​and-​a-​half before a fill and polish change!
I will gladly drive out of my way to get my nails done here. It is worth the effort!

I’m very happy with my recent pedicure experience at Chil Nails.
I perused Unilocal to locate a good nail salon as I was going to be in the area to meet a friend. Most of the reviews for Chi Nails were favourable so my friend and I decided to check them out.
Overall, the experience was pretty great. What I liked most about my nail technician was that she really took her time to do a good job. My friend on the other hand, experienced some pain as the tech was too rough with her skin (which is why I give 4 stars as opposed to 5) but overall we agreed the experience was pretty good.
What topped it off was the massage. Most salons give you a quick 2 – 3 minute foot massage and then they’ll run you out the door. Chi gave me a really nice long massage. They even finished it off with a hot towel around my feet with hot stones.
The massage in itself was the best part and for that reason I will 100% be coming back even though I don’t even live in the neighbourhood.
They also did a clean paint job on my feet with no bubbles or colour going over the edges.

Where do I even begin? I go to Lee everytime I go and she is … Amazing. The place is clean and professional and extremely relaxing. Her work is to die for too, she takes her time and makes sure it’s picture perfect. She is the ONLY person ever that I’ll go to get my toes and nails done from. I love this place And I love lee!!!

Lovely friendly staff! I just got a solar gel nail set (which I love and will keep going back for) by Henry and he was very efficient! The hot stone massage that comes with the pedicure is wonderful. The perfect well equipped place for all your nail needs!

This is a nice cozy little salon. The staff here are friendly. It comfortable, and they do a really good job massaging your feet. Of all the nail salons in Burnaby and New west that i have tried, i would say chi nail does the best service and massage.

I’ve had the gel polish manicure done here on multiple occasions, plus a regular pedicure, and the service and prices are fabulous. I don’t even have much to say because every time I’ve gone I’ve left happy — no bleeding cuticles, no nail polish on my skin, no missed spots — just nice, beautiful nails. They have tons of colours, work efficiently, and charge the cheapest price I’ve seen so far for gel polish. I would recommend this place to everyone, though a part of me wants to keep it a secret to avoid having to compete for a spot!