Gold’s Gym

The staff is awfully rude, unprofessional to an extend never experienced before. ***WORST SALESPERSON EVER***
I’ve been fitness club members for more than 14 years. Lived in Europe Africa and US. First time a fitness club salesperson is NOT doing her job. Pia was an awful person. The club should fire this salesperson. We (my brother, his wife & me) were looking to get memberships. Golds was among the closest ones from our house. I called and talked to a gentleman who misinformed me about the free trial. Well. No biggie. But they should trained their staff to give the proper information. When we got there Pia, was rude. **PIA is her name*** She didn’t apologize or didn’t even try to be a bit pleasant to encourage us to try a session. First she asked for IDs. Them confused her English and French when making her inquiry and then blaming us for not understanding. Quote «you are twisting my words»… Wow what a way to talk to a potential future member. I asked to talk to a manager. She lied stating the manager was in a meeting. Later on, the front desk girl finally admitted no manager was on site after business hours. Well the manager should know than her salesperson didn’t just loose one but 3 memberships at once. The ***WORST*** part was I insisted to meet the manager but Pia rudely asked me to leave or she would call security on me. Then threatened me several times to call the police on me. I asked her to do so.
I’ve been working w law enforcement and in legal field… So I knew she would embarrass herself and her entire business doing this. She didn’t… A lot of barking. As a sale aren’t you suppose to get more clients/​members instead of barking and scare them away!
After talking to the front desk girl and another sales who were a bit more concerned of losing us, we decided to leave. I never posted something bad in Unilocal.I can’t even criticize the club on its own but having such an terrible & mean salesperson won’t help a business to get good rep and more clients.
While I was waiting 3 other members were complaining to Pia and told me they were unhappy with her. No surprise ugh.
This person doesn’t even deserve a star on Unilocal but a good rotten tomato to represent the level of her work/​service provided. Such a shame.

I’ve been working out at gold’s gym the last two years and I’m just really happy. Just the fact that’s open 24 h from Monday to Friday it’s a big plus. There’s indoor’s swimming pool, sauna, steam room and many other facilities.
It’s fully equipped and there’s free wifi as well. Trainers are helpful and friendly, even the front desk guys are quite cool!
I just wish they had a very nice cardio workout class, they are lacking of a good one.

Golds is open 24hrs Monday to Friday. For those who don’t like the crowds it’s better to come after 9pm or if you can manage, before 4:30pm. A swimming pool and sauna facilities are available. And more importantly it’s very clean.

Best gym I’ve used. Facilities are great. Nice and clean, staff is awesome.
Very very pricey however. Only thing that’s keeping it from being 5 stars.

I’ve tried Énergie Cardio Plateau, Mansfield West Island, Monster Gym west Island and I can easily say this is the best gym for me. Open 24 hours during the week all the classes included, pool, ladies gym section and all almost all the classes are included in the price. The staff is professional and polite. It’s been 6 months I go from 2 to 5 times a week. Nothing bad to say, it’s spacious and clean. Keep it awesome!

EDIT: okay, I previously wrote that the staff didn’t have flare, I was wrong. Some are quite alright and nice, such as the gentlemen at the front desk — OTHERS HOWEVER need a down right attitude adjustment. Brought my 10 MONTH OLD daughter to swim and the lifeguard seemed so pissed to be there, didn’t crack a smile (pouted even), even when my baby was attempting communication with her. Just nasty.
— — — — — — — — — — — — — — –
Let’s be real, it’s a gym.
There are meatheads as well as girls who apply makeup before hitting the treadmill (yes I’ve witnessed this in the locker rooms). But what gym doesn’t have these?
Very busy earlier in the week, but this is normal.
I initially went to a gold’s gym in the U.S. so I had a little idea of what it’s all about.
The staff seems friendly, although they don’t have that customer service flare that the Americans do.
I have not taken any personal training classes, but have most definitely watched and the trainers seem knowledgeable.
I have not had any bad experiences here.
Daycare:
PROS — can view what’s going on inside the daycare on all cardio machines via surveillance
CONS — very pricey. Would only use this if there is no other option.
I do recommend this gym to anyone, regardless of their fitness level.

Went to try it for a free session. Equipment is nice and fancy. Staff is bad tho. 2 «ladies» told me the price was 28+tax for 2 weeks ($ 69/​month). But they didnt seem to care I was interested. They basically got rid of me. Their attitude was something along thel ines of. Sign up already or gtfo. Well. i did the latter.
Overpriced if you aks me. Lots of ppl around 5PM so if you like to train after work…
Only 2 stars because of the «we dont need you» attitude, because it’s always packed and for the exagerated price.

Very clean, excellent equipment and activities, friendly staff. Impressive.