Wendy’s

Just horrible.
I got a cheeseburger combo
the burger — nasty, its packed with mayo, the meat makes you gag, pickles taste old, just not a great taste. The bread is almost cake like, its gross and was not fresh at all.
Fries — meh, nothing great
staff — somehow the staff is as bad as the food, no manners and just doesnt give a damn at all

The staff here are horribly incompetent. 20 minute wait just to order, as cashier doesn’t know how to manage influx of people. Staff in back seem disorganized, and only one person seemed to know what they were doing.

This is a hard one to review because my son and i were here two days in a row with very different results. The first day, we were getting a large order to go for us and the extended family, and the girl on the cash register made sure she got it right, and even though there is a display screen in front of her register, she read the order back to us, and even kept an eye on the person putting together our order, and when she noticed something was misunderstood by her coworker, she helped correct this, and the manager, was right in the middle leading the troops. So on January 2 – 2015 they were an impressive unit that got a rather large order put together correctly and kept the customer happy. Now skip over to January 3 – 2015. My son and i just wanted a burger and a baked potato each and this proved to be somewhat problamatic for the Saturday crew, and it took a long time too, the service was awkward and slow and the person who appeared to be the manager just stood back and watched his crew shuffle though it. So for the first crew, they would get five stars on Unilocal and one more from me for a great performance and a motivational manager. For the second crew, that was a two star performance and the food was correct after a little prodding from the customer and as for the manager that day, take your hands out of your pockets when see the line backing up due to problems expediting the orders and get in the game. So for day two the food saved them on this rating. I will give them a 4 over all and express my appreciation to the first crew and suggest the weekenders look to the others for guidance. We are still fans of Wendys but the service was like night and day. Anyhow, its all about the food, and seriously i got a bit of a chuckle watching these people bumbling around while the knucklehead manager seemed oblivious to why he is there. I can only hope someone higher up reads this and pats the one crew on the back for stellar service, and kicks the second crew in the butt for poor service. And yes i will be back, if i have to eat fast food, i prefer Wendys over most other options. Just want to add one more thing. They recently renovated this restaurant and they did a pretty good job, i like the new design.

Price: ⁵⁄₅ value menu is bomb diggity. 8 different items for 1.89 ranging from burgers, fries, drinks etc.
Atmosphere: ⁴⁄₅ newly renovated good place to chill and have late night munchies. It’s connected to Timmies.
Service: ³⁄₅ took longer than usual to order tonight but got food pretty fast.
What we ordered: 3/​5, we got 5 piece chicken nuggets
with bbq dipping sauce and small fries. Hot, taste good for fast food.

Convenient location right by the Erin Mills Town Centre Mall.
The also have a Timmies in the same building so that you can kill 2 birds with one stone and get some nice fresh coffee to go with your burger!
Nothing much I can add to a Wendy’s review except that I have a burger craving once a couple of months and more so when I am travelling in the USA.

I’ve picked up food late at night through their drive thru and it’s always been hot and fresh. Prob the best Wendy’s in the area. No complaints.