The Keg

Excellent. The restrooms are a good test of the restaurant’s cleanliness. This Keg was impeccable. Appetizers and main dishes were delicious. I had the 20oz rib steak medium rare. Wife had the 12oz top sirloin. Both done perfectly. Bacon wrapped scallops and garlic butter shrimp. Perfect meal.

4.5 stars.
It’s actually really unfortunate to see the poor average rating on here because I feel this Keg location totally lives up to the hospitality name. I can’t really attest to what everyone in the previous comments have been saying in the slightest.
I’m not a frequent patron of the Keg, though I have visited the Heartland location a few times for lunch gatherings. Coming here totally surpassed my expectations, and let’s just say I take my outings with a total grain of salt since I don’t want to set myself up for any type of disappointment.
It’s unlike me to comment on any particular employee, though the server who introduced himself as Lucas made my party’s experience beyond exceptional! Service is everything, and when you receive stellar service from an individual such as this one you’re glad your tip was well deserved!
I don’t need to comment on the food from this chain since it has always been consistently excellent (correcting their errors in the most polite and adequate way possible) though I also feel their servers are always top notch. This sever reinforced the service that I hope is delivered to me anytime I dine out.

Great time, great service, great food… the staff really goes out of their way to make sure you are taken care of. Kudos to the management. Love the prime rib, twice baked potatoe and fresh bread. The nachos here are also pretty amazing.

Here we are again to celebrate as a group. And once again they hit this one out of the park. This time around it was my mothers 74^th birthday and this was her choice of restaurant for her special day. Before i talk about the food i just wanted to say the server, Lucas was a true pro and one of the best i have seen. Attentive, and efficient and made this special day a true pleasure. This fellow should be teaching what good service is all about. Now for the food, between us all it seemed that we gravitated towards the same appetizer with the french onion soup and we cant forget their complimentary sour dough bread, and as an added bonus our waiter brought us some of the three cheese butter my son and i love so much. Yup its not just for potatoes anymore. It rocks the sourdough bread too. For entres, again we were all similar in choices, some of had the prime rib, which was prepared to each persons expectations and served with your choice of potatoe and it seemed i was the only one who chose the standard baked potatoe even though everyone else dove into the twice baked and also the prime rib camed with their deep fried onions which are always a delicious addition to any meal. My Unilocaler helper had the teriyaki sirloin and raved about it, so this is a bonus, because he knows his steak. Again he had the twice baked with a hefty addition of bacon to top it off. Lastly, the steak oscar. Now i had second thoughts once i saw the juicy steak smothered in seafood and sauce. I wish i could say i got to taste that one but nope, nobody wanted to share. Pfffftttttt next time i wont ask. I’ll just sneak a taste when they are not looking. Now back to our waiter, even though this was a fairly low key event he still brought the traditional Billy Minor pie and candle, and that was something we all had a taste of, then off to our individual deserts, too numerous to mention but i did split a brownie sundae with my son and that was a fine way to top off this festive family lunch. The keg sure made this a great experience and we hope to return again soon. The food was great and the service was awesome.

The hubby and I had a great time here tonight. The service was good, our waiter was very funny and the food was delicious. No complaints! We will most certainly be returning to this location. Highly recommend!

Good food, great service. We showed up on a Friday at 6pm with a party of 5, one 35 weeks pregnant tell other a 6 year old. We were seated in 2 minutes.
Our waiter was prompt and attentive.
The steak I had was okay but that was due to me making an error when ordering. I confused the New York strip with ribeye. I usually have and love the New York strip.
The starter and dessert was amazing as usual.

Went here for a Christmas dinner for a work function and I was not impressed had some bland salmon and an apple cake with icecream food was bland and dessert was nothing special! was not a fan hence i haven’t visited since! i make better fish at home

Service and food are always great. I Had the ribs for the first time and they delivered. The rib sauce and slaw are great.

Really nice setup inside. The usual keg! I always ho for the surf and turf. Always done right and service us great

Ordered a $ 38 steak (rib eye) and it was hard and chewy. My wife’s pilaf had a hair which they changed. Good service but food was not worth the price and I was very concerned about their hygiene standards after discovering a piece of human hair in the dish. Definitely not going back.

Great food. Great service. Gone are the days where every thing is a la carte. Portions are huge. Had the fillet mignon dinner. Perfectly cooked steak. Loved the twice baked potato. My husband has the rib steak at the suggestion of our server. It was huge. He wasn’t disappointed. Is pricey and not a place we would frequent a lot for this reason however we got what we paid for. Great dinner!

Went on a Saturday. a party of 3. Tried to make reservations but none were permitted at this time. So, as a consequence you’re corralled into the bar — which would never happen if you had reservations — what a surprise that was. it was SRO.
After waiting the prescribed 30 to 40 mins (ya know, to get you to buy something at the bar that you really didn’t intend to buy), we were seated.
When the cocktails arrived, the whisky sour was sent back because it tasted like RealLemon (and replaced at no charge with another drink which was good but it wasn’t the original order).
When entrée’s arrived, the BBQ chicken and ribs looked and tasted like filet of athletic equipment and the NY Strip was way overcooked (ordered medium rare, arrived well) — no ‘blood’ when cut). To be fair, they offered to replace the steak, which was declined — just wanted to be done.
In the interests of clarity, the whisky sour and the New York Strip were deducted from the bill. But who goes out to a restaurant to complain and have this happen? We only want to enjoy a meal.
Additionally, our Server was very professional to a fault and the kitchen manager did come to the table to discuss the steak. But at that point, the meal was in ruins. we just wanted to pay what we owed and leave.

My mom’s is better.
I actually want to leave my review at that but I’ll elaborate.
I’m not a fan of The Keg but when I’m forced to go here I don’t hate it. I just don’t like it either.
The seats are comfy, it’s nice and dark inside, but every time I go (and to different locations too) I find the meat bland. I’ve only tried the steak and prime rib.
The baked potato was okay and the dessert was nothing to gush over.
The appetizers never wow me.
I usually end up at this one or the one in Brampton for birthdays.
I never get excited.
(Such a downer, I know!).

great service, great food, perfect staff, prices awesome, will eat there anytime! went there for my Bday and it was awesome. love the décor, atmosphere is nice cozy! steak outta dis world! but hours needs to be improved as they close at 11pm ! duh! othjer then that that nice place will visiit again! cheers!

Went on a Tuesday evening with some friends. It was a busy dining room so we got seated in the lounge.
The food was good. The steaks were cooked perfectly to order. But service was poor.
Our steaks were served without steak knives and our waitress seemed a bit too preoccupied to look after us. Maybe she was too busy looking after the patio diners.
Overall, the food was good, but the service was not very good.

I love this place!!!
The service and food are always amazing, come here at least once a month with co-​workers or friends and have always had a great time. Martinis are great, only complaint is the ice in them!!! Otherwise I love the fresh bread, apps, dinner items, drink selection. Garlic mashed potatoes are crazy good!!! Always a good time, atmosphere, service and meal!

This place is unreal. Beer selection could use some work but the food is OUT OF THIS WORLD!!! I have had steak and lobster and both at the same time. Just a very nice atmosphere and excellent food. If you are in the area this place is a must check out place to eat, but make sure you bring your platinum card, it will add up!!!

It was a snowy evening and the roads were bad. We were supposed to go to my employers Christmas party, but I wasn’t going to drive 40 km on slippery roads, so we went to our local Keg Instead.
With all of the construction for the Marshall’s and the new TD branch there is now insufficient parking. We had to park in the TD parking lot as the keg lot was full. (If anyone here is Keg management please chew out Smart centres). We got inside and were seated without a wait.
For appetizers my wife had a regular sized Caeser, and commented that she should have ordered the keg sized one, and I had a beer.
On to the main courses. We both ordered the keg special prime rib, she had hers with mashed potatoes and Caesar salad, and mine was ordered with veggies and salad as well. Of course the steak was cooked to our liking and tasted great. I was warned that the horseradish was a little otter than usual. That didn’t stop me from slathering it on like a barbarian. Needles to say my sinuses have been clear for a week.
We skipped on dessert. The total bill was around $ 90 including tax and tip. A little high but par for the course for this type of restaurant.

I wouldn’t normally go here because it’s just way too expensive for a normal meal out. Our dinner ended up being close to $ 110 for 2 people and I didn’t have any alcohol. It’s tasty with great service but for that price, it better be! I will admit that it’s better than the other steak chain (Canyon Creek) but it’s practically double the price. We got the prime rib meal and also the tenderloin. Both of them was done to our liking and they were very tender. We can’t complain about the meat. I just wish this wasn’t so outrageously expensive!