Taurus Auto Collision

Shocking that this company is still in business. People complain about towing and repair shops all the time but this place is in a league of their own. Taurus Auto Collision is the face of everything that is wrong with the auto repair industry. Wonder why your car insurance rates are so high? Taurus will double or triple the cost to service your vehicle and if you question them they will angrily say «What do you care? Insurance is going to pay it» That is a word for word quote from the woman claiming to be the co owner with her husband. If you happen to sign a work order, which they will lie to you about to get a signature, they will not release the vehicle back to you until they complete the repairs that they deem necessary even if you request them to stop.
Stay away from these bandits.

Absolutely the worst experience ever.
I was in an accident and one of their tow truck drivers hooked up my car saying it was not drivable (even though it was). He tows me to 3 wrong places before dropping my car off at Taurus. The owners then tell me that they want to get started right away and to sign all these papers because my insurance is not my friend and I should trust them and not the company my insurance recommends. I tell them I will sign for the tow only which they said was $ 250. I said I wanted to wait for my male friend to come get me and let him help me decide what to do. So my friend gets there and asks to see the car, and the guy says «what are you? Some kind of f***ing mechanic?»
So my friends starts my car and drives it around the lot and tells the owner that we would like to pay the tow bill and take the car, as it was absolutely drivable.
The guy then starts swearing at my friend and getting in his face and the runs to the lot gate and locks it saying I can’t have my car back.
Then the owner calls my insurance company and starts calling my agent every name in the book and then tells me if I want my car back I’ll have to call a bailiff.
We eventually talked them into letting us pay the tow bill, but they TRIPLED it and said we had to pay in cash.
These people are absolute crooks. Steer clear of this classless establishment.