Meadowvale Honda

ATTENTION CUSTOMERS
Bunch of thieves.
ATTENTION CUSTOMERS
I am a victim their incapacity
customer service bad people — all are not honest
I brought the car to fix the problem —-diagnosis and repair cost 2500 $ –honda crv 2003
it is replaced in the car timing chain— the car is still not working
they can not find the problem –they want the money of repair –but car does not work
I do not give them the money and go to court –this is my story with Meadowvale Honda Mississauga Today February 2016 –UPDATE IN THE NEXT FEW DAYS

Thanks! EDWARD

Believe the reviews! Absolutely no customer service.
So when I first drive in, I get out of my car and wait, looking at the two reps that are there. One of the reps are not even dealing with anyone. Finally the rep with a customer tells me the guy (with no customer) on the end can help me. I’m pretty sure this guy saw my big car pull in and me standing there. I was one of two cars. Ugh.
Anyways let’s keep in mind I came in WITH an appointment on a Saturday morning. I’ve gotten my car serviced by Honda many times before so I figured the wait would be an hourish. So exactly at the one hour mark the service rep comes out and tells me my car is almost ready. Perfect! So time goes on… and on and on. I don’t know what almost ready means to you, but to me that means 5 – 10 minutes. 45 minutes pass! So I thought that was it, I’m going over to say something. So my rep is on the phone. Ok fine, Iiiii have courtesy, I won’t interrupt. So I’m again waiting and waiting, I go to the other rep that’s there hoping she can help. I express my frustration and she tells me I’m going to have to wait for my rep. Ugh. ALL this time I’m standing there waiting and the manager is sitting there doing NOTHING to help me. (I later saw on their website he was the manager).
Finally my rep gets off the phone and I ask him if my car is ready. He goes and takes a look and said its down, looks like it’s ready and figures they just have to drive it around. No sorry, no explanation on why it took so long. By the time I get my keys it was 2 hours of waiting time. 2 hours!!! It was JUST an oil change! I’ve gotten a B12 service in less time than that!
I am NEVER returning. I am livid. Lose my number Meadowvale Honda. Your wait times are worse than the doctors.

Hmmm… I am reading all the not so positive reviews here whilst waiting to order some parts for my Honda but still I said, let me give them chance…
I return the next day to pick up the parts and on the way to the dealer, I get a low tire pressure warning on my new Accord. I realised that could have been caused by me changing my 19″ summer tires over to the 17″ snow tires.
Whilst at the dealer, I head over to the service department and spoke to a service advisor and asked him how to reset the low tire pressure warning. He explicitly said you cannot do it. «We need to use a ‘scanner’ to reset it and it will cost $ 56!» WTF…
I then head back to my car, crack open the manual and do it myself.
In 2 minutes flat.
For free.
Not a good sign.
The staff must have worked at Canadian Tire previously…

Though my sales person did great job in closing the sale with firm sale price. Thanks to CFO Syed Armughan he got me approved from the Honda Finance. I went to the dealership for the oil change, how ever i had been told that my ATF is dirty at ODO 46 000 KM and need urgent flush. I agreed with the service advisor after 10 minutes they handed over me the car claiming all the services a– Engine Oil /​Filter Change b– Automatic Transmission fluid Change with Honda OEM Fluids c– Break fluid flush
Few weeks later when the ODO meter was around 52 000 KM I just by chance checked the ATF fluid it was brownish in color as compare to their Light Golden Tint color Fluid by Honda. I fail to understand how come upon agreeing with the customer they could flush the ATF in ten minutes and hand over the car to the customer. I carefully looked at the invoice the parts are not expensive however they charged me $ 170 for the labor entire invoice was $ 280 including Engine Oil, Filter, ATF and Break fluid.
I had heard about various small vendors involved in mal-​practices however after this episode i would rather prefer mechanic who is performing job at least in front of you, there are some vendors who are quite honest with their clients.
I am effected and i want to advise others to be vigilant, go through your bills and the services performed no matter its auto industry or any other walk of life. My neighbor who is Mercedes Benz Certified Technician he checked my ATF oil as well and says its condition is OK but its not Recently done or Fresh.
I had imported japanese cars back home used JDM cars despite heavy mileage done on those cars their ATF comes out clean and clear, mine is Brown. I called up Honda two weeks back asked for their OEM ATF fluid color they said its Yellowish Tinted (light golden) also i verified online.
Highly Dissatisfied customer.

Bunch of thieves… They hide everything and don’t even tell you. Then they charge you whatever they want and say it was necessary. The advisors have no clue either. Don’t waste your time there. Even Mr lube or canadian tire is better than them

One of the best car buying experiences I have ever had. My husband and I made the drive out to Meadowvale Honda from Bowmanville as a friend had recommended it to us.
Aren’t we glad we made the trip.
We were greeted at the door by a very smiley and friendly lady that immediately asked us how she could help us today.
She had the finance manager greet us in the lobby and escorted us to his office where we had coffee and meet our salesperson. Our salesperson engaged in light conversation with us as to figure out what our needs were and what we were looking for. We had mentioned that we were interested in the 2015 Civic.
The salesperson left us to finish our coffee in the warmth of the building as he went and retrieved a 2015 Civic for us to test drive. He made sure the car had warmed up before we got in as it was a very cold day. The salesperson was very knowledgeable in all of the functions and controls of this vehicle not only did he answer all of our questions, he made sure to show us all of the features of this beautiful car. My husband and I had never used a back-​up camera before so the salesperson explained its function and even had us try it out a few times to get the hang of it and see the benefits of the feature.
We were escorted back inside to discuss the purchase with the Finance Manager where we were greeted with more coffee and offered some donuts and\or something to eat. We sat down and were made very comfortable and relaxed. We discussed the purchase in depth and had the very informative advice from the finance manger who knew what we needed. It can be very stressful to discuss such a large purchase but the financing manger made it as easy and stress free as possible with options and suggestions.
We decided to have the remote start installed so we picked up the car the next day.
The next day we were greeted by both the salesperson and finance manager who shared in our excitement. Our car was ready for us just a few moments after arriving, the sales person and finance manger joined us outside on a very cold day to introduce us to our new car, we even had a picture taken with our new addition that they had suggested. We were very pleased with this suggestion as we did not think of it but we are glad we got it.
Our salesperson even helped both of us set up our phones with the Bluetooth and went over the controls with us again to ensure we were going to be comfortable with our drive home.
Thanks to Meadowvale Honda they have a great team!
We would also like to mention our sales person Zulfi and Finance manger Kevin we will definitely be sending all of our friends and family to Meadowvale Honda to see them for the amazing customer service they offer. WE LOVE OUR 2015 CIVIC!!!

Had a previous BAD service experience with this dealership but decided to give them another try. I called to make an appointment and was told that all the service people were busy and that someone would call me back. After a few days with no call back, I phoned again. The phone just rang on. Called again on another day with the same result — no one picked up the phone. It’s now been 2 ½ weeks — pretty sure no one is calling me back. I called another Honda dealership — phone was answered immediately by a very pleasant person, was transferred to service and they picked up right away. Sorry Meadowvale Honda. You’ve lost my business. No stars for you even though the system makes me leave one.
Went to Mississauga Honda on Motorway and was VERY impressed and happy with them.

If I could give a negative star I would! Worst worst worst worst Honda dealership. Drive the extra kilometre and go to a different location.
I bought my Honda here. I get these «free» maintenance services so once I actually went. I basically got charged for a service I did not ask for. I guess so that my service wouldn’t actually be «free».
Dawn, a service advisor assured me I wouldn’t be charged and basically tricked me into signing for the services. Later when they asked for the payment, and we argued with them and spoke to the service manager, Kenny who was even worse. He was unprofessional, rude and did not help us whatsoever! It’s funny because you look at their profile description the website and it says they both are knowledge ale and have great customer service yet I received nothing of that like.
We ended up paying for the falsely charged service as they would not let us leave. Unsatisfied I wrote a letter to Honda head office, and basically they redirected me BACK to Kenny. At which point I just gave up because I knew that he would probably have the same response the first time. I have not gone there since to do anything and do not recommend buying your Honda here.

Just bought a new Pilot and made the mistake of having my service done from them a couple of times because they were near where I live. What a mistake. Both occasions it literally took twice as long as stated it would take. An hour and a half for an oil change? Really?
Also, although they may claim being family and customer service friendly they don’t even have change tables in their washrooms for when you are forced to change your infant because you have been waiting there so long. They should learn there is more to customer service than free donuts. Spoke to the customer service manager, as he said he would «look into it». Gee, thanks. It makes it all better.
Shame on my for being dumb enough to return. Avoid like the plague.

I bought my Honda Accord from this location, certified pre owned, and had to pay $ 500 for extra inspection.
They showed me the report that this car had never been in an accident.
But what I later found out when I tried to trade in my car at another Honda Dealership, that my car’s whole front was repainted– which means that it has been in an accident but wasn’t reported. I was very mad at the dealership, because I would never buy a damaged car, on top of that I paid the full price (no discounts for it being damaged.) I’m pretty sure that Meadowvale Honda knew about this but failed to inform me.
Needless to say, my next car purchase will be from another dealership.

Always extremely LONG waits… always! A simple oil change at a quiet time like 2pm on a weekday will take 2 – 3 hours! Waiting area is in need of some serious TLC, stale coffee, dirty kids play area… Just the pits. Opposite of every other Honda dealership I have had servicing done at.

I had most of my Civic oil changes here and found their services extreemly professional. Will not give 5 star as their salesman of new car showroom are typical fellows of haggling and pressuring school of thought.

I called Meadowvale Honda to get my wife’s driver side window fixed, since it wouldn’t roll up and stay on the track properly. I later found out that their price quoted was $ 150 more than another dealer charged to do the same thing. I called them about it and the service manager wouldn’t let us out of the $ 110 deposit, even though she didn’t even have the part in stock! At that point, we hadn’t even left a deposit, but they had our car, so they said we had to pay their deposit regardless or we don’t get the car back. With that, all she would do is match the other dealer’s price.
Now on my wife’s day off my, she dropped the car off for the rescheduled work at 10:30 in the morning for work that should have been two hours, but instead it was put into a queue to wait all day. At 4:00 after hearing nothing for hours, my wife called them and asked if the window work was done, she was told that it was done and they were sending a shuttle driver to pick her up. At 5:00, she called them back and told her that they ran into some trouble and are still working on it. Hmm, not so honest are we?
I would rate them with a half star if it was possible, just to still be able to rate them. 1 Star is too high. Save yourself the aggravation in going there! It’s ridiculous and obvious they’re overpriced and don’t care about or know how to serve customers.