Heart Sushi

I went to Heart Sushi today for AYCE sushi. I have previously visit Heart sushi in Heartland Town Centre and loved it! But this place was horrible! Seaweed salad smelt foul I couldnt even eat it. Salmon was dry! Beef short ribs were fatty. And service was slow. Once upside the sushi pizza and General Tao Chicken were crispy!

Good tasty food. We liked all of the salmon dishes that came. Kalbi is tasty. Tempura is yum. Good for groups with kids.
Service is ok. Don’t look at the floors. You don’t always get everything you ordered and dessert might take forever to arrive. If you go with a large group, note that a lot of items are per PORTION, so you may need to order many.
I think the adult price should afford a better service and experience. It was very busy for Sunday dinner, but they take reservations.

Not worth the price. Portions are tiny and food is all right at best. At least the service is reasonably quick.

I asked three times for a dish and never received it. Heartland location much better.

Worst service ever! They gave us more than what we ordered then charged us for what was not finished! You’re better off getting a fish filet from across the street.
There were a few waitresses involved.

I saw on Instagram that Heart Sushi had introduced blowtorched sushi as part of their AYCE menu. This reminded me of the signature offerings of KAKA up in Markham, which I’ve been wanting to try for a while now. Living in Mississauga, it just made sense to try Heart first.
On a Sunday at lunchtime, I was quite pleased that I was able to easily get a table for 7 in either the teppanyaki section or the AYCE section. The AYCE option was priced at $ 18 for weekend lunch. However, I was really disappointed to hear that the blowtorched sushi was only available on the dinner menu, which was $ 28 per person. Since I was the only one in my party who was willing to pay the difference, I decided to satisfy my aburi cravings another time and ordered from the standard lunch menu.
Having gone to AYCE sushi restaurants many times before, I was not expecting much in terms of quality. AYCE quality doesn’t vary too much from restaurant to restaurant, but some of the items that imrpessed me were the Thai curry pork, avocado salad, deep fried milk pudding, and deep friend banana.
What really matters to me at AYCE restaurants is the service. Too often, my orders have been manipulated so that I would get the «cheaper» items really quickly, and the «more expensive» items really late, or sometimes not at all. This is extremely frustrating. Not here though — at Heart, I’m pretty sure we got everything we had ordered. It was easy to keep track, too, because we had an iPad to track our orders and not just a paper menu. The servers were attentive and responsive, and it made for a pleasant experience.
I probably won’t return to Heart anytime in the near future because I prefer quality over quantity when it comes to food, but for those looking for a good AYCE option, you can do a lot worse than Heart.
Note: I think that if their aburi is decent, AYCE aburi is a steal at $ 28! Will have to update my review when I decide to try it.

Heart Sushi brings in fresh seafood daily to serve the best quality food for their all you can eat and teppanyaki. They have recently introduced new unique items to their menu including torched sushi. For those not looking to have AYCE, there is a separate dining area where guests can enjoy teppanyaki for lunch or dinner.
My friend and I ordered a sashimi platter consisting of Tuna, Salmon, Hamachi and Escolar. Right away we could taste the freshness of the fish which was very different from previous experiences at AYCE sushi restaurants. The sashimi was firm and delicious, and it didn’t have a lingering fishy aftertaste which bad quality fish do. My favourite was the Escolar because the texture was very soft and buttery, and the fish was rich in delicious flavour.
From their teppanyaki (not a part of AYCE) we ordered shrimp, scallops, striploin and filet mignon. To be honest, I didn’t have much expectations for their striploin and filet mignon because of previous teppanyaki experiences with it being overcooked, tough and dry. But after taking the first bite I was extremely surprised at how tender and juicy the meat was! The beef was soft and full of juicy flavours. The scallops and shrimp were also perfectly cooked and tasted delicious. This was a wonderful surprise seeing how they use great quality meat and seafood for their teppanyaki.
By the end of our meal we were stuffed and extremely satisfied with all the items we tasted. From their sashimi to their teppanyaki, all the food tasted very fresh and of high quality. I highly recommend Heart Sushi for their teppanyaki after tasting how tender their striploin and filet mignon were, which is why I went back again a few days later to enjoy their delicious food. If you’re looking to try their seafood teppanyaki, I recommend trying their scallop and shrimp.

My family and friends come here all the time. I would say, it’s one of my favourite all you can eat Japanese restaurant.

What a disappointment. I’m giving away this place 2 stars just because their service was remarkable and the iPad ordering was quick and accurate apart from that this place has nothing to offer and I say so because when you go to a restaurant and if the food doesn’t taste good then everything else becomes secondary rather meaningless.
Everything ordered from the menu which included the sushi, hand rolls, soup, calamari, pad thai, red curry, fried rice and few other items lacked flavor and freshness. The salmon used was of low quality and had a smell to it which is a big put off at a sushi place.
The only few items I enjoyed were shrimp tempura, coconut ice cream and fried banana all three were on point!
The ambience is quite welcoming, bright and the place is decently done for an AYCE joint. I don’t myself coming back because the food didn’t really excite my tastebuds.

I have to say the service is super fast.
However, only some of sashimi are fresh. The majority of deli don’t taste good. The food doesn’t deserve the price.

We go there quite frequently, since it was opened last year.
We loved the freshness of the food, the ambiance and the service.
But over time we are seeing a fall in the quality and cleanliness.
Still it’s one of the good places for sushi lovers, good and wide choices of sushi/​maki/​sashimi and a nice dining environment. We really expect the quality of the food and service to get better, like the initial months when it was opened.

This is my second time to this AYCE sushi place. Comparing to the heart sushi at heartland. The food here is comparatively better. I love their sweet shrimp and scallop sashimi.
Similar to other AYCE place, it is really noisy, and you have two hour. The one thing that disappointed me is that the dessert. They don’t have most stuff on menu. We waited 15 mins for them to tell us they don’t have.
Hopefully it would be better next time. I recommend this location, and will come again.

Came here for AYCE dinner about a month ago. It was an early dinner on a weekday, and this location had recently opened so it wasn’t that busy. Food was good and the place was clean and spacious.
Taste: ⁴⁄₅
Service: ³⁄₅
Atmosphere: ⁴⁄₅
Value for Money: ³⁄₅
Would I come again: Yes

Ok so I love AYCE as much as the next person but it can be done very well or just ok. I think for the price tag we paid I was expecting so much more. The sashimi was lacking in good choices no tuna and no white tuna at all. The cooked food was mediocre and the portions small.
I must say though the service was good but I chalk that up to the fact that it wasn’t really service as much as it was delivering the food I ordered for myself without the need to a waiter.
For me good service is great! But food taste and quality is better! I’m not saying the quality is bad I’m saying for the price tag it could be better. At 27.99 I’m expecting marvellous things like at spoon and fork or JJ or some of the other good AYCE places. I think since they just opened things will adapt. I sure hope so because if not I fear they will end up like Tako Sushi and disappear.
All the best to them and I will have to return to see if things get better.

I am a fan of the original location. Have not been in some time so decided to check out the new location with family. 4 adults with 3 little kids. I never been to Tako, but the first thing I noticed once inside was it was a lot bigger than looking from the outside. Looks very nice and clean. It was almost empty when we first got there, but eventually it filled up fast and even had people waiting.
Overall, the food was good. Seems most of the servers that came to the table whispers, when they did speak. After our drink arrived, not once did anyone come to the table and offered/​asked for refills. Very disappointed. Even after I knocked mine over moving the dishes down the table. I had to do that because they seemed to serve the food at the end of the table, instead of in the middle. Little things relating to the service can definitely be better, but overall it was pretty good. I would return to see if any improvements have been made.

although I love heart sushi, the service at their Britannia and mavis location started getting to me so I was so happy to learn they opened another location! I came super late (about 20 min before the kitchen closed) but staff were so willing to let me put in our orders.
at the other location the staff become incredibly rude about their kitchen closing time. at this location they didn’t really rush us into paying out bill, they just made sure we were done ordering by a certain time
food was great –pretty much the same as the mavis location. will totally come back.

Amazing place!
Note: I didn’t try out the AYCE but the iPad ordering service is quite impressive — reminds me of 168.
The place is really nice and modern. I love the clean, crisp atmosphere. Very ambient but in a bright sorta way. Colour scheme here is white.
The service was pretty good. When I went, it was a pretty busy Friday evening. Our server was extremely nice and prompt.
To the good stuff:
Miso soup and salad were included. The usual stuff. Salad dressing was good.
I ordered the sashimi appetizer and the red dragon roll as a light dinner. My friend ordered the bento box sorta thing. *It is a HUGE portion as she couldn’t finish it — neither could I. Very filling!*
The sashimi appetizer surprised the heck out of me. Presentation is wonderful. I like how the sashimi is laid on a bed of ice. Over the top but it made the «wow» factor for me. The sashimi pieces are pretty big here — it reminds me of what my friend tells me about how big the portions are in Vancouver. Everything tasted so fresh! No «strange» fishy taste from any of the sashimi.
The red dragon roll was very good as well. I managed to finish the entire roll (usually I can’t). Not because it was tiny, heck no. It was really tasty!
I’ll be sure to come back and try the AYCE.

Stumbled upon the soft opening of their new location last night. Ironically, we just went to their location last week. But how can you say no to sashimi?! #cheatday #sushialldayeveryday
Rice to fish ratio for the rolls were spot on. They weren’t overstuffed with tempura ‘crisp’ bits, avocado fresh and green, and just the right amount of rice.
Their sashimi was fresh, cuts were HUGE, so try not to order the whole sea in one go!
This location gets major brownie points for having scallop sashimi. Mmmmmmm.
Their apps were okay, if you’re into the cooked foods at these ayce places. Also order the grilled scallops off their dinner menu — don’t recall ever seeing that at Heartland, but they were alright. Unlike 168 Japan Buffet, there was an actual scallop, instead of potatoes & cheese. –_​–
Desserts were standard fare. Never could resist their sesame & lunches mousse. Definitely worth trying!
Service was pretty good, given they weren’t very busy. They had so many staff working last night. One huge negative to our visit? There were about 6 of them just standing there. Staring at us. Instead of walking around or finding something to do.
We actually felt super uncomfortable, as if we had body guards hovering over us.
Their wait staff definitely needs improvement. They terribly lacked coordination. A few times we had wring distance brought to us, or double items. Not to mention, when we first ordered the mousse, some guy told us they were out. A few seconds later, mousse magical arrived at our table. Whaaat???
They did keep the teppanaki tables left from Tako Sushi. Did confirm with the owner last night, the teppanaki side is open & ready. We will definitely be back to try it out!
Unfortunately, no liquor license yet!

Food is actually 2.5, passable, but I bumped it up because plates were cleared off efficiently and water was refilled. Otherwise, none of the food items were really memorable.
Tastiest thing was probably the kalbi. I did not like the salmon they used. It’s not as if it wasn’t fresh, but it was a bit fishy, and I suspect not the best quality.
I’ve never been to the Heartland location and I don’t think I’m missing much. iPad ordering is efficient and I *think* only 1 of my items never came. Another dessert item was unavailable. Food does come quite quickly, so that’s definitely worth mentioning!
Chicken Pad Thai — Had a kick to it, noodles were chewy, undercooked.
«Japanese» Fried Rice — Looks nothing like the photo. More of a brown tinge. Just reg fried rice to me, no difference.
Skip: Flying Fish Egg Salad. Meh, rather tasteless.
At $ 15.99 for lunch, excluding the weekends, I thought it was on the pricy side. Not sure if soft drinks were included, but they weren’t on the iPad. Staff weren’t overworked yet, so if you’re curious, go during the week for lunch! Friday/​Weekends are more expensive.

TL;DR: Come here (Bristol) if you are not sure which one to choose between the Britannia location or the Bristol location. Much better in many ways.
Came here today at 5PM to try their dinner experience, as I have been to the Britannia location for lunch. This time, I want to compare the dinner experience with the lunch… 2 words: MUCH BETTER!
Since we came in for 5PM, it wasn’t so busy, but even as I see the restaurant getting busier and busier with more customers as dinner time is approaching, the service and the speed of food coming did not change a bit.
As far as food, both locations food taste the same, and it is pretty good food for AYCE, but this Bristol location is the better of the two because of one thing, and this is huge for me as a customer: SERVICE.
The whole time, I know who our designated server is. There were many occasions that she will check if we need anything, and if our drinks needed refilling.
I had the complete opposite experience with their Heartland location.
I love how the sushi is presented as well, they come with ice and LED color-​changing bulbs at the bottom of the plate /​bowl. Very fancy!
I like this location better when it comes to desserts. All items can be put through the iPad and you don’t have to wave down a server to place your order for desserts. This way, I can order so much more without feeling bad for telling a server I want 10 orders of mango ice cream haha.
Food comes fast, no forgotten orders, great ambiance, oh, and also this location is so much more organized, as there are always staff around to take care of greeting customers, seating customers, etc. Staff is always available and very attentive to our needs.
This experience made everything right, and this guarantees another visit to to Heart Sushi Bristol for sure.