Daal Roti

Went with my son today for lunch Daal Roti. As they advertising on their window is almost $ 12 for lunch. Total bill for one adult and kid it should be $ 27.12 including tax because they doesn’t have kid price. But the total bill from what they charge is $ 31.62 it seem not $ 12 /​person or they automatic charge for tips? Is tips mandatory?

Menu — 5 star
Taste — 5 star
Wait time — 2 star
Service — 4 star
Prices — 5 star
They are amazing. The menu is very extensive, prices are very reasonable, service is friendly and efficient considering how busy they are and the taste of food is very good and very authentic. My only gripe is the long wait time to get a table. We have waited for 30 – 40 mins even after reservation. We’ll never go there without a reservation as it’s very busy and they are swamped by the takeout orders too.
Make a reservation. Plan some extra time for wait and go enjoy the delicious food. You’ll love it.

Daal Roti is definitely a different sort of Indian restaurant compared to any other Indian restaurant in Toronto (in my opinion). As advertised, their food does have a very Mumbai taste to it. If you have been living in Toronto for a while, you’ll agree with me when I say that no matter which Indian restaurant you go to in Toronto, the Malai Kofta, Shahi Paneer, Paneer Tikka and Palak Paneer are basically identical at all the major Indian restaurants. Not at this place though. The chef is the owner and he’s created his own recipes for the different dishes they offer. My family goes there once every two weeks and have been a regular there ever since they discovered the restaurant. The cleanliness at the new spot is great. The staff is reasonably courteous. The food is delicous.
For the Gujarati people looking for the «Indian» taste of the curries, this is the place to go.
Location: ⁷⁄₁₀
Food: ⁹⁄₁₀
Value: ⁸⁄₁₀ (My parents end up spending $ 50 – 55 between three people and plenty of food)
Service: ⁷⁄₁₀

I actually find the customer service very good and the prices are fantastic for the portions. For under $ 10, I can get a full meal with huge naan bread and it’s all that I can do to finish it (and as you can see from my past reviews, I normally find portions too small.) It’s my favorite place to go for lunch and I think people are being too harsh or maybe need to try it again to see if they’ve worked out the kinks.

Food — 7.5÷10
Prices — ⁹⁄₁₀
Service — ³⁄₁₀
Went with my dad on Friday night, they seated us immediately albeit at a crappy table with crappy chairs. We ordered:
— Hariyali Chicken Tikka for appetizer
— Daal Tarka
— Madras Chicken Curry
— Some plaine rice
— 3 rotis
The hariyali chicken came out after about 20 minutes, the rest of the food came out another 40 minutes after the hariyali chicken. 3 tables of 4 people or more came in after us and got their food a good 15 minutes before us. I asked the waiter if I had ordered something that takes a really long time and why was it that the rest of the tables were getting their food left and right and we weren’t. He came up with a feeble excuse, he said that the hariyali chicken tikka takes a long time but the rest of the food we ordered is very quick. So I didn’t push it any further because clearly he was making an excuse for a screw up in the kitchen. If it was the hariyali chicken that takes so long, why did it take 40 minutes for the food which in his words is quick? Hey waiter, learn to take responsibility for your kitchen’s cockups, and send the manager over when a customer has been screwed.
So, in summary, if you want above average food and good prices, with lots of choices, but with poor service in that «here eat this and shutup» line of typical desi restaurants, with noisy screaming children, no sense of order, no ambiance, then this place is for you and there is legitimately a market for this type of experience, it’s just not for me. When I go to eat dinner, I expect to be treated with respect and dignity and I expect my food to come out in a timely fashion, otherwise I’d rather cook at home.
Would not recommend this for dine in. Take out, probably.

Great Food!!!
Very impress with Jain & SwamiNarayan options.
Customer Service is great and staff is friendly.
I recommand this place.

This place sucks, terrible service. Made a reservation for 8:30, didnt get seated until 9:30 after i told them that i could no longer wait and was going to leave. If i could give a 0 star rating i would

This place is amazing! I love the food and service and the value! Often buffet places will have a couple of strong dishes and the rest are weak, but at Dal Roti I find that each item is made well and tastes delicious! Of course the butter chicken is amazing, but I love the salads as well. And the ambiance is nice too. The bathroom setup is a bit weird but that might be just the rules with handicap access. The lock button is on the far wall. But I should mention the prices! They are really reasonable. I often come for the lunch special takeout and the price is unbeatable!

I went to the new location. While the place may be bigger, the attitude of the owner has not changed much. I don’t know what it would take for this lady to smile.
When I am out at a restaurant to eat, I am there not just for the food but also for the ambiance and customer service. I think it is too much to as for from these people.
Restaurant business is customer facing and the owner does not have a customer centric attitude or personality. She is very cold and seems like has a chip on her shoulder.
We have catered from this place in the past and we tip really well. A smile is the least you can ask for.
As one of the Unilocalers mentioned, it may be a family business but it is still a business.
As far as the food is concerned, I have noticed that most of the curries taste the same! And I am not exaggerating. We had one veg and non veg curry. Both tasted the same!
They have a ton of dishes but if everything tastes the same, there is no point in having so many.
I may go here for take out once in a while. But I will not dine in.
I do not recommend this place.

Oh relax you guys on the bad service.
It’s a family that runs the show — two of them.
Great food. Great lunch buffet.
Recommended

⁰⁄₁₀ WORST SERVICE EVER. I WOULD NOT RECOMMEND ANYONE TO EVER VISIT THIS ARROGANT LADIE’S RESTAURANT EVER. We wanted to go celebrate Raksha Banthan by having dinner outside and this is the kind of service we were service by this restaurant. Initially they took more than an hour to get us seated and then onwards kept on pushing us to order the food right away, because we were told that they have other customer waiting in the line!!! Who the heck talks like that to their customer. The washrooms were soo dirty, no one would want to use it, they were highly unhygienic. They took our order and we had dinner but in the end waitress brought rice before Naan. So we decided to enjoy the hot biryani and cancel the Naan as its pointless to eat Naan after rice. So upon requesting waitress to cancel the order for Naan. She yelled at my husband saying, «you can’t cancel your order, you should think before placing the order.» But isn’t this the waitress duty to bring Naan before Rice, I though at least they were trained the basics of any Indian dining experience. And upon requesting again to cancel the order she got the owner of the restaurant involved in it. So my husband explained the situation to the owner and owner started yelling at my husband saying, is this the way you all to your wife and other ladies of your family Wow. we were shocked by this ruthless behavior of the owner. and after the argument the owner finally said we will cancel the order for the Naan because they brought it after biryani. And upon finishing with our dinner. When we went up to pay for our bill the owner charged us for the same Naan that she agreed to cancel it in the first place. Then upon confronting it to her she casually said ya ya whatever just pay two dollars less. she made it sound like, she was doing an obligation for deducting two dollars from our $ 130 bill. So she deducted the two dollars but not the tax of it. So my husband requested her to deduct the tax portion for that Naan too. In the end its not the matter of paying two dollar extra for Naan but it’s the matter if ethics and principal and the way she treated us.

Worst customer service ever found at the new location. I went there with my family on my sister’s birthday it took them 1 hour to get us seated and as soon as they made us seated they were there to take an order. Washrooms didn’t had any tissues and they are so unhygienic. It all started with the server being pushy in taking our order. I asked them to give us a moment and to this the server said we have people waiting. Who the hell talks to their customers like that. Also when we ordered Naan before rice. we were served rice before the naan, and upon arrival of rice we requested to cancel the order for naan as it didn’t make sense to have just naan after rice. So the waitress got mad at us and said you cannot cancel the order you guys should know that we are busy. Then the store owner came in the picture and started making gender discriminating comments such as, «is this the way you talk with your wife? «
On top of that when they billed us they charged us for the naan which we never got and which we requested to cancel. when we asked to remove it from the bill the lady owner acted super smart and said just pay $ 2 less but actually they had billed us $ 2 plus tax so she wanted the tax portion of an item which we never got. It seems that those people are hungry for your pennies. My advice is please check your receipts before you leave from there. not a good experience will never go to this restaurant till death.