Basic Funerals and Cremation Choices

I called Basic Funerals on New Year’s Day after my father suddenly passed away. Notwithstanding that it was a holiday when everything is closed, they responded to my need immediately. Thereafter, I dealt over the phone with a number of knowledgeable people who were all familiar with my case, had my information there in front of them, and were able to provide answers and assistance immediately. I never had to leave messages for a main contact and wait for them to call me.
They were extremely flexible. During this time, family members put in requests for various things and each time I had to call Basic Funerals to see what could be done. I never heard from them that «Gee, that’s not what you said you wanted before»; I only heard «Let’s see how we can get that for you». Each time they patiently and professionally worked with me to do what was needed.
The funeral service went tickety-​boo, there were no hiccups at all, and everybody did their job smoothly and inconspicuously. It was all very impressive and professional. I really came to rely on them because I knew they could handle any request or question. All of them. The whole team.
Afterwards they provided all the paperwork I needed to register the death, notify those who needed to know, and submit applications to various government agencies.
I also really liked the website where I could put up the obituary. Writing that obituary really helped me in the grieving process. Choosing pictures and music and writing about the deceased is all very therapeutic!
I would definitely use them again and I would probably pre-​arrange next time.

I very much appreciated the help, professionalism, support and empathy provided by the Funeral Director at Basic Funerals. Planning my son’s Celebration of Life was very difficult. I was impressed over and over again with their ability to guide me thru the process and provide such valuable support, insight and empathy. I shopped around to compare the services, costs and support from 2 other competitors. Basic Funerals got my business because they gave me exactly what I wanted and did not push me towards something I didn’t want or need. They did give me guidance when I was not sure of things and then accepted my choices.

Basic Funerals did an amazing job for my Grand-Aunt’s funeral at Forest Lawn in Toronto. Because I wanted a funeral service and cremation in the same location, Basic Funerals suggested I check out this place. There were photos online on their site so I didn’t need to actually visit the location and Basic Funeral’s director provided guidance over the phone a few times. I also chose a nice wooden casket on their Website and it was only $ 950. They recommended Fantasy Flowers and I chose my arrangements online and the flowers were delivered to Basic Funerals’ offices who took them to the crematorium, free of charge. The setup was beautiful and the onsite funeral director put a nice and classy finishing touch to the décor.
They also take care of all the paperwork with the government so you don’t have to worry. I am so glad I found Basic Funerals from an article in the Toronto Star. It saved me time and money and I didn’t need to visit any funeral homes. Big thank you to the team which included Jennie Steer-​Welbourn, Stephanie Melo, Shelby Machado, Bart and Brad.