TigerDirect

Horrible return policy. Do not accept online returns at the stores and force you to call in after you courier the product back to issue the refund. Always hang on to your tracking number.

TigerDirect is not a discount electronics warehouse, it is a discount electronic components retailer for gadget geeks who knows what cables work best for their RMS architectural structuring system, or what bar wattage is most optimally utilized for their in-​home entertainment system, or photography studio.
Consumer electronics on the other hand, are marked up up and up!
There will always be a salesperson who will help you, but once they see that you haven’t got too much of an idea of your specific needs, they might just give you the «I’ll let you take a look around», and take off to somewhere as if they’ve got an important meeting at the DEF CON conference.
External storage, computer monitors, Laptop PCs, and mostly things the everyman will be able to identify are around 20% more expensive when compared to other retailers.
I bought an Acer laptop from here a couple of years back, and I’ve had no issues with the quality. I do feel that the quality overall with the products sold here are generally reliable, but that’s something I’d expect from any authorized Canadian retailer.
On Black Friday, this was my last stop before heading home from a full morning’s worth of mindless consumerism. Among my purchases, I bought a second LG monitor for my computer system, it end up costing exactly $ 89 more than a retailer I visited the next day (because I NEED TO MORE SPEND MONEY!!!).
Do not be misguided by the euphemism of the wording in their name, because unless they are having their merchandise being supplied directly by a tiger, there is nothing direct about this distributor/​reseller.
Oh btw, the surrounding business are serious about not wanting TigerDirect customers parking on their own patron designated spots!

I just love walking around TigerDirect.
Sometime I just dropped by and picking up small thing like cables and checking out what kind of new gadgets I want, not what I really need.
The pricing on parts still compatible and they have most of the stuff in stock.
I usually check what I need on their website and called to make sure they have it, as there are not too many locations in around town.

Used to love this place but found recently that they more and more often don’t have the best prices around. In fact there are several places a 5 minute WALK that have some better deals. They also like to up-​sell more than usual.

I’ve recently been assigned a guy to take care of my every technological whim. I guess I qualify as a ‘corporate client’. Which is cool. As a bonus my guy is a weekend photographer so when I call him up to hook me up with memory cards and RAM, we also get to talk shop.

LOTS OF COMPUTER THINGS!
–horrible customer service today (apparently great other days)
–busy
–great prices
–lots of computer stuff

Came here to look for a netbook. After being approached by Dwight the sales person, he showed us a netbook he retrieved from the stockroom. This particular netbook was not on display. He explained us the specs and informed us the price was 320. He said a free pc tune up software came with the netbook. I didn’t need it, but he said it was free so i said okay. When we went to the cash, looking at the register they were rung up as two diff items, 280 for the netbook, 40 for the software. I asked if the real price for the netbook was 280. He said no, it was just for inventory purposes. I was suspicious of this, so i looked it up later online and realized that the netbook was in fact 280 and I was lied to straight to my face, multiple times. Needless to say I was pissed for being lied to, so I went to get it refunded, talked to the manager who offered no apology, and no apology from the sales person.
These guys make commission on these extras, so make sure to look ONLINE for the price first, before purchasing, because these guys will lie to you. The prices are good, but after being lied to like that I’ll never shop here again.

I’m a geek. Well. duuhhhhh, no kidding you say? I know, you get that already. But I’m the worst kind of geek. I’m a gadget geek. Actually I take that back, the trek convention going costume wearing geeks are a little below me. I’m just a guy who walks around in a mask and lucha libre outfit all day.
I was the happiest guy in the GTA when Tigerdirect first came to Toronto. They’re a well known electronic discounter from the US, and I used to ogle their products at low prices from afar. It was gadet pr0n. Something I could see but couldn’t touch. But once they arrived, I went banannas. Here are some of the following items I’ve purchased there:
My 32″ LCD Scepter TV (which I paid $ 1500 5 years ago. man if I knew the prices would plumet right after I bought it. meh who’s kidding who, I was going to buy one no matter what)
My WD-​TV player. its my favourite gadget ever. Download your highdef movie on to a hardrive, and this little sucker will play it. Are you still using those disc things, Blue Rays or DVDs? That’s so 2008.
I have a Nokia Internet tablet, which I can carry in my pocket and watch my movies on my trips. Love it.
I got my first pocket Aiptek High Def camcorder from there. It was awesome to be able to record in high def for the price of $ 150.
I’ve also purchased my desktop server and and e-​machine refurbed laptop from there and its all still working fine.
Anyways, that’s just an overview of some of my toys. However, I think Tiger’s selection the last few years have gone down quite a bit, and the prices are no longer as competitive as they used to be, in fact some of their products are way overpriced compared to other retailers. What I liked about Tiger before was that I was guaranteed that the prices were at least in line with everyone else, and I didn’t have to do a ton of research to make sure I’m not getting ripped off. That’s no longer the case. The service there has always been wonky. It’s more like the cost co of electronics. Once in a while though you can still find some gems though. Their return policy is awful, there’s a restocking fee, and if something is wrong, they actually test it out and confirm it before making an exchange vs big box store that’ll just exchange with no questions asked.
The biggest issue is that not everything on their website is available at their store, so it’s a big hit and miss whether they have it or not. But it’s still the best place to find certain products that are available in the US but not generally in Canada. It’s still a store for the geeks at heart.

I have purchased several things from this store and they have always been first rate. Their prices are unbeatable and their service is good. I have not had problems returning anything yet. I always check Costco first, because it is around the corner.
I have found the best deal for a 42″ 720p LCD flat screen ($ 699). I also buy all my data cards there, and when my better half needed a camera quickly it got a got a good Fuji there.
Some of their stuff is refurbished, but that has not been a problem. The only item they could not compete on was a Netbook. I was able to get it at Fry’s in Dallas and have it shipped for $ 50.
Be aware that Tiger Direct is owned by Systemax. And they don’t exactly make the best computers. So it is something to keep in mind.
I also purchased a full blown system for my son, and he has been satisfied with it. The only hitch was that his monitor went, within the return period (3 months), but he procrastined and ultimately had to get it repaired by sending it away.
The best purchase I have made is the Nokia Internet Tablet N810 for $ 365. That was a good deal, and it works well.
I am fussy when it comes to service, and their employees all know their equipment.

There’s obviously tons of competition for your computer and electronics dollar in Toronto — but very few places that offer such a simple, transparent and user-​friendly experience as Tigerdirect.
Their website is one of the finest around — well organized, simple to understand and chock full of detail on the products, in contrast to, say, Future Shop or Best Buy’s website. The rule here seems to be that more information is better, so their product listings are completely exhaustive and thus quite useful in making buying decisions.
They stock all the major brands you’d want at very competitive prices and they’re incredibly accessible, featuring email and Twitter contacts and very regular and well-​produced eBlasts notifying you of sudden sales and special offers.
One caveat: newbies might want to take an expert pal along for the ride, whether online or in-​store as Tigerdirect doesn’t seem to be in the business of teaching or coaching. Sure, there’s user reviews and tons of product data, but as with all purchases of this nature, it helps to have someone who lives and breathes this stuff nearby to help advise you.

Compared to all the other computer discounted stores, my favorite by far is Tiger Direct. I’m not a huge fan of these stores in the first place, and I would never think of buying a somewhat vital computer or computer part here, but it’s good for little things such as wires or peripherals.
First of all this Tiger Direct is pretty conveniently located on Woodbine Avenue, a bit south of Hwy 7. It has a pretty squishy and limited front of the store parking, but has lots of parking to the side and at the back. The good thing that sets Tiger Direct (or at least this location) from other stores of its kind is that it’s more organized. Other stores have a very bare basic interior, almost warehouse style.
In terms of quality, again I’m not the biggest supporter of this store. I much rather pay the extra few bucks at a bigger box store and gain some peace of mind with what I’m buying. I will say that I did buy a memory stick for my camera at Tiger Direct, and it hasn’t broken down yet. But I do get File Errors quite often when I’m trying to look at pictures through my camera. If I stick the memory card in my computer, I am able to extract and view the pictures ok. I’m not sure why that is, it’s a well known brand name card, and was purchased new.
This is again a re-​stocking fee, if you open and return something. Unlike Future Shop, you can’t buy something, try it out and return in the following week.