Second Cup Coffee

It’s been years since I’ve been to a Second Cup, but in the neighbourhood and in major need of a coffee, I popped into this location. The barista was friendly and cheerful — definitely sharing some of that pep! I took a quick look at the snacks, which while they looked delicious, it was a little too close to dinner for a brownie (though, is it ever not brownie time, really?). I had a small vanilla bean latte. It was a bit on the sweet side, but smooth and delicious. The espresso flavour came through nicely. $ 4.10 for a nice sized small (similar to a tall at Starbucks). Quick, friendly service, clean location, and good coffee.

Excellent coffee! Being from the US, I was previously unfamiliar with this Canadian chain, but I can now say that I much prefer Second Cup’s brew to that of the infamous Seattle-​based coffee juggernaut which shall not be named.
I don’t like a lot of junk in my coffee. When I go into a coffee shop, I am only ordering one thing: regular coffee, plain and simple. In other words, hold the «salted caramel skim milk macchiato with whipped cream», please! As a result, I greatly appreciated Second Cup’s more streamlined menu and traditional offerings. Their coffee is nutty and complex, without the burnt taste and excessive acidity found in many blends of their main competitor.
Additionally, the employee who fielded my order was a paradigm of excellent customer service: friendly, courteous, and efficient. She was cleaning something up when I came in and was distracted for 30 seconds maximum and even apologized for the wait! I could hardly believe it and assured her that it was no bother.
All in all, high quality coffee and service — I definitely recommend to any fellow Americans who are not already familiar with the chain!

It’s consistent here so I really have no complaints. One time my Italian soda was flat because their carbonated water tap wasn’t working properly but they were happy to replace it with another drink :)
Fast service, convenient parking, and very nice staff!

Neighborhood coffee store. Does not give you a chain feeling.
Prefer this over the main US brand.
Super Friendly management.
Everybody is greeted by name and they take care of you.