Mr Lube

The men that work here are nice and explain everything in detail. To their knowledge. That doesn’t always mean it’s correct. They simply follow your manufacturer recommendations (which if you open your car manual will tell you exactly the same)
This chain should only be used for oil changes when your mechanic isn’t readily available. Don’t fall for their fierce sales tactics. Just say no. It’s that simple.
I personally only come here for the free wiper blades (when they have the special). $ 50 (taxes in) for an oil change and 2 Michelin wiper blades is a pretty decent deal in my books. But besides that, my mechanic gets the rest of my service.

Know what you want done and that is it. They are not your typical trusted mechanics where you keep coming back and have a history kept and that you lean on them for recommendations on what to do.
They’re like a fast food chain. You go line up and they upsell you with products like Kleenflo to clean engine on an oil change and that’s $ 30++ easily added to your bill.
I go there for emission test. Period. In case anyone find a better place, don’t hesitate to msg me :). I will go elsewhere for emission test too.
Learn to do the air filter change and do it yourself so Mr Lube won’t sell you that too. Just buy the parts from 747 Auto parts along 15 Heritage in Markham north of hwy 7. They used to be called Napa.

Friendly staff but I feel like they are sales people and I just spent $ 330 today on services they said I needed or else my car would burn out. Well how can I leave after that. Then talking to my guy friends today they’ve told me I’ve been ripped off and they work on commission and I should have got the extra services done by my own mechanic. Also as a side note… washroom really dirty! Had to go back several times to get this issue fixed by Mr lube themselves as no mechanic would touch my car as they said to go back to them to fix it. Car has never been the same. Will NEVER EVER use them again!

I’ve been to this Mr Lube location a few times, and I would say they are decent. The first couple times I had fairly good experiences, and I definitely like the newspaper and coffee while I wait. I’ve never waited more than 5 – 10 minutes, which isn’t bad. The staff is friendly overall and they did fill up my windshield washer fluid since it was low, for which they didn’t slap a fee on my bill and to be honest I was expecting something.
The only bad experience I had was the last time I visited, one of the employees told me I needed to change my serpentine belt because it was cracked and it could snap at any time, and he couldn’t believe I was driving with the belt in that condition… I hate fear tactics, and I thought I’d do some research before jumping to his $ 100 recommendation. I tend to believe most (but definitely not all) garages operate this way.
I should mention that I usually go to my own mechanic, Shab’s Auto, but sometimes he is so backed up and I leave my oil changes till so late and weekends are the only time I can get one, so I decide to go to Mr Lube occasionally to get it done and over with, instead of letting another week go by.
To make a long story short, I spoke to my mechanic and also did some research of my own, and the belt could be replaced but was not essential and the fear tactics left a bitter taste in my mouth.
Would I return? I haven’t been there since, but overall they are decent and I would definitely go back if I was in dire need of an oil change.