DAVIDsTEA

This david’s tea is a very modern and overall good-​looking store, especially in markville. It reminds me of the yorkdale one! Huge windows and clean interior.
The customer service is mediocre and inconsistent. I’ve been in here 3 times and the only time I’ve been acknowledged is the first time by a friendly male worker. I feel like the females that work here are stuck in their own tea world and ignore you. They don’t even look in your direction… I know this is different at other david’s teas because all the other locations greet you warmly and try to help you as soon as you come in. Not markville though.
The workers usually just focus on one singular person (if they were already previously helping someone) and don’t even greet you. If there’s nobody with them, they’re focused on brewing tea for themselves and joking around with each other.
I was slightly uncomfortable in this store because it was silence (or them just talking to each other) and just me looking at teas.
Another thing. david’s tea is good but not THAT good, compared to teavana’s teas. Their teas are lightly scented and they’re good as gifts (I would know. somehow I’ve given the impression to all my friends that I want more tea for my birthdays/​christmas… staaahp pls). They’re not bad, but not amazing. Don’t think I’d come in here again unless I have to.

I have mixed feelings about this location. The customer service for this location is inconsistent, even though the two times that I have visited this store were worked by the same staff. Not sure if they were all having an off day at the same time, but four staff could not seem to handle the three customers that were in store. Very slow and nonchalant about the amount of wait time that was occuring as they slowly scanned customer’s items. I gave up on buying anything that day as it was taking way too long. I returned another day to be greeted brightly by the same staff, offered a tea sample and was efficiently rung through.