Maple Acura

I recently moved here from US and had a tough time finding a car dealer who would offer a good price, customer service and a non-​frustrating car buying experience. To clarify, I typically buy a car/​lease a car every two years and know their tricks. The tricks used in GTA are especially frustrating. For example– they will only match the written quote from other dealer, would want you to come in and haggle with «manager», would not deliver in time, would quote something and then raise the price by adding accessories upon arrival.
At Maple Acura, I just dealt with Alan Kuo via e-​mail. In the very first email, he gave me an excellent price point for any model available in the showroom and A+ customer service. Not only this… he helped me obtain loyalty discount based on another Acura I bought in US. I just went in with my family to do the paperwork with Louis Alexandris. I am writing this review 5 months after buying the car and still amazed at the customer service I received. Thank you Alan!

Best Acura dealership in the GTA that I’ve found so far, with excellent customer service.
I called numerous Acura dealerships in attempt to get my navigation system replaced under extended warranty, starting with the nearest ones to where I live Toronto. This one gave me no hassle what-​so-​ever in terms of the process, so I’ve been driving nearly 40 km each way ever since finding this dealership.
Every time I go there, I am offered a ride to the huge mall down the street (Vaughan Mills) which doesn’t work that well for me, however I’ve been happy waiting at the dealership while they work on my vehicle. They have a policy to give every vehicle that comes in for service a courtesy wash which is nice. I even got courtesy mints last time I went.
The first time I went there, I got an over-​promise with under-​achievement deal when it comes to the amount of time promised to take vs the amount of time it actually took to finish working on my car (and all they needed to do that time was get the serial number off the back of my navi, so it was a set amount of time they theoretically needed). Regardless, I still give them 5 stars considering compared to ANY other Acura dealership I’ve been to so far, they’ve been the best, more often going over the top than missing the mark.