Artistic Esthetic Spa

My experience at Artistic was mediocre. My mother and I were both booked in for massaged together and then pedicures, we had requested to be in separate rooms and when we arrived were taken to a couples massage room. We went with it, because it didn’t really matter. Once the massage started, I asked the masseuse to not touch my feet as I am very ticklish in that area. She completely ignored this request and massaged my feet, then seemed to get upset with me when I accidentally flinched.
The poor massage was made up for with a delightful pedicure.
I would return to artistic for a pedicure service, I just don’t know how well I will trust them to listen to direction and suggestions in the future.

I’ve seen lots of negative reviews but I have nothing to complain about here. Our couples massage was perfect!
Our wait time before heading in was only about 7 minutes. Not bad. Plus the lobby water was delish.
The massage flew by so you know she was good. Great pressure and a real pro (although my massage experience is limited so my standards might be lower).
When it came to paying up at the end I’m pretty sure I received the birthday discount since we went on my GF’s bday, despite not being on their newsletter so that was an unexpected cherry on top.
I’m surprised at their lack of follow up. I’m sure they could receive a lot more positive reviews and help their Unilocalutation!
I would love to get in there and let them clean up my toes!

Just be forewarned, your appointment may not be kept by this salon in London, Ontario. When I showed up on time on the correct day, with Artistic’s card stating the date and time of my appointment, I was told that my appointment had been given to someone else. Despite being a good customer for many years, I was told that the esthetician would not take me unless I came back 2.5 hours later. Needless to say, that is not the way to treat a loyal customer. By the way, if the previous customer is very late, they still perform the asked-​for services for her/​him which means that your appointment is much later than the assigned time. This isn’t a problem I guess if you have nothing else to do!

Bad brazilian waxing experience! First got there and the towel she gave me to cover up while I waited for her to come back had stains and hair on it. No before or aftercare, just powder, and she was very rough — I ended up bleeding in some spots, and not just small dots of blood, areas where the whole strip covered is raw. I thought because they have a decent website and it’s not too cheap ($ 50) it would be ok, but I was wrong! Won’t be going back.

I had been dying to get a massage and I couldn’t wait to go back home to my usual people to get it. So upon a visit to costco, I found a $ 100 certificate for $ 80. 20% discount is something hard to pass up so I convinced the boyfriend to buy it. The following week, we went to get a massage. Our eyes just bulged at the prices really. Maybe I’ve been spoiled, but it’s hard for me to justify paying $ 155 for a 75 minute massage for two. We sucked it up though, because I thought, hmm, with how much they charge you, they must do a magnificent job right? Right?
WRONG!
They asked me how hard they wanted to massage me and I said medium. The girl just rubbed my body for a little over and hour. Not massage, just rub it, like you would rub a childs back when you try to comfort them, When I asked for a little bit more pressure, I got none. When it was done, I asked boyfriend how his massage was, and he hated it too. We especially hated how much we had to pay for it. What a freaken rip off. Don’t go here, don’t support this place, they have no right to sell massage packages when they clearly don’t have any idea what a massage is.
And while I love Costco, shame on them for even selling Artistic’s gift cards. I honestly think this entire place is a scam