Hebb’s Automotive

I’ve been in the market for a truck for a while and finally bought one after looking at several, and bringing two different ones into Hebb’s for inspections. Both times, they did an exceptional job of telling me what was good and bad on each one.
I finally bought one about a month ago, and had them do a bunch of repairs on it. While it wasn’t a small repair, they were, to the best of my knowledge, very competitive with their rates. During the repair process, there were a couple of things that came up and they were very good about calling me and letting me know what would need to happen, and afterwords, explaining how all the components that they replaced worked, and in addition, showing me all of the old components that had come off of it.
In addition, they have been very sensible in showing me what work needs to be done, and what kind of issues i don’t really need to worry about.
Today, I had a problem when i started my truck– i had a cylinder misfire. (i didn’t know at the time, the engine light came on and it was running pretty rough) I called them and showed up 5 minutes later, at which time Darrell was very helpful as he dropped what he was doing to come and read the code from the truck and explain what had happened.
Anyways, I’d highly recommend them to anyone looking for a new mechanic, or anyone looking for a second opinion. They’re very knowledgeable, do high quality work, and have reasonably fair prices. They’ve been very good to me — and I’ve only been there a couple times.

I’ll describe my experience as enlightening, but I’ll give you the facts and you can decide for yourself. I dropped my car at Hebb’s for tire installation and a safety inspection. They called later to advise me the fuel lines and filler cap were rotting and there was evidence of seepage. After a courteous explanation, they said they could do the work with a used part to save me money. Their estimate for tire installation/​fuel line replacement/​parts/​safety inspection was $ 745 tax included. Rather than whipping out the ol’ charge card I said I’d need to think about it. I called back later and asked if they could put a rejection sticker on it. I wanted to take my car to a licenced mechanic who is a family friend. I’ll refer to him as «car guy». I explained how car guy does work on the side at home as a hobby, but he doesn’t do safety inspections or tires. I apologized, reiterated my earlier statements about how it’s an older car and I don’t want to put money into it. Hebb’s said they understand but refused to put the rejection sticker on it because they felt the mechanic I was taking it to wasn’t qualified. I picked up my car and thanked them for their time, no charge of course. I drove out to visit car guy in what I feared was a chariot of DEATH, wondering if I could handle riding the bus to work everyday. Did I really need a car? Standing in a cold garage, I looked on while car guy and several of his mechanic friends crowded under my car. Shaking his head, car guy said there was no seepage. A bit of rust, but no holes. No leaks. Car guy recommended I take it to another garage. The other car guys all agreed. I made an appointment at a reputable garage. I was assured once again that while my fuel lines weren’t beautiful, they were perfectly adequate and worthy of a sticker. Tires installed + sticker = $ 75. Who knows, maybe all of the other mechanics were wrong. Maybe I’m driving around this city singing Fleetwood Mac and Wilson Phillips songs at the top of my lungs in a rust bucket leaking flammable poison. Could tiny elves have crept under my car at night and performed tiny repairs? Maybe! We may never know. Perhaps they are just really cautious at Hebb’s when giving out their stickers, and if that’s the case I apologize for my scathing review. I’m sure there is a subjective element to the inspection process. Professionals disagree all the time. All of this being said, I would have loved to give Hebb’s a positive review and referrals but instead I’m thanking them for reminding me of the value of a second opinion. My car is gonna hold on, for one more day.

When we moved to Halifax we were looking for a trustworthy mechanic so our old mechanic on PEI highly recommended Hebb’s. If I need to replace a part Darrell has often taken me into his shop to see the part that needs replaced and explains why. When my 1998 Corolla was nearing the end he helped me make my decision to buy a new car and he inspected 3 – 4 cars and took the time to inform me on the pros and cons of each. When I was in a car accident he let me park my damaged car in his lot for a week, checked it over and helped me argue with the insurance company over its value.
I go to a mechanic expecting them to be friendly and fix my car at a reasonable price. Based on the examples I gave above they have continuously gone above and beyond that with their advice and friendliness. I was looking for a trustworthy mechanic and I got one.

I need my car serviced and thought it would not hurt to get a job quote before I roll in there and let them take over like I had done in the past at other shops and got billed for more work then I went in for. I e-​mailed the shop two weeks ago NO REPLY. Then a few days back thought well I will try calling. I left a message on the answering machine. NO RETURN PHONE CALL. They cannot answer a simple question. HOW MUCH FOR A COOLANT FLUSH?

Fixed my car’s problems, but at a premium price. I got charged more than 6 hours of labor at $ 81 per hour for replacing the front right brake pads and rotors, the rear left brake shoes and drums, and the left rear emergency brake cable.

Darrell and Mildred have been doing a great job over the year’s with the business. He has worked extremely hard to get where he is. Mildred has the personality to be very helpful to the public. He has worked on all my vehicle’s. all the best brother

Amazing place! Darrell and his wife, Mildred. Are beyond kind and go the extra mile to help– without crazy prices. Darrell is beyond fair with his prices for labor, and will always try to fix the problem and completely satisfy you. They went the extra mile for me recently, dealing with my warranty company and calling around the country for a part. Amazing business.