M&R Roofing Toronto

This is the worst service experience I have ever had in my life. The work on my roof wasn’t undertaken until over 4 months later than promised. Furthermore, it was a botched job from beginning to end. My house is a small Victorian row house in Cabbagetown. Since it is attached on both sides, it is a situation that requires some finesse. I had heard that M and R Roofing had done a lot of work in Cabbagetown and figured they would be used to this kind of situation. Wrong. The workers they sent over threw pieces of the roof indiscriminately to the untarped, unprotected ground, destroying my garden (even though my tenant kept protesting and sending me pictures). The clean up was so sloppy (including a skylight being reinstalled crookedly), that the crew had to be ordered back. In addition to butchering my garden, a portion of the roof hit my porch and broke a brick off the brick siding/​wall that encloses it. Worse still, they hit and broke the gas meter, which resulted in Enbridge tagging the gasline and the water heater (meaning they would be shut off in a month if something wasn’t done). This was not only costly, but required endless negotiations with Enbridge as well as an outside heating expert. (When Enbridge did fix the meter, for some reason this required digging up my front yard again for good measure). When I received the bill from M and R, it was months later. At first I thought they were ashamed about what happened, but it turns out that there is really something very wrong in their accounting department. I suggested that, in view of the overall debacle, I should only pay the price of the estimate and not the $ 2000 add on. I emailed several times about this, but didn’t hear back for over a month, at which point the owner called me. He shouted and spouted obscenities. He, of course, would admit to no wrong doing. So they sent a collection agency after me for the $ 2000. I am ashamed to say that I caved and have finally sent in a check. Needless to say I received no compensation or apology for the damage caused. M and R Roofing seems to be highly thought of in Cabbagetown. I hope this review changes some minds and saves unsuspecting homeowners a lot of grief.