Velocity Cycle

I was looking for a stationary stand, they made it easy to find and purchase. I will be definitely be shopping there again

I purchased a bike from this shop no issues with the bike. Service for the purchase was decent. I purchased and had installed a pinhead anti-​theft kit for the wheels which came installed. Unfortunately I received the wrong key for the lock and the shop was unable to get the wheels off to change the inner tubes. For the next 6 –7 weeks they wasted my time with making me email pictures of the lock so they could go to the supplier to match the key. Only when I sent an email illustrating how pissed off I was did they finally come up with a solution. They cut the lock assembly off and got in a new one and installed. To top it of the whole ordeal was over changing the tubes in the tire (which I reminded them of when i dropped the bike off for the lock assembly change). When I was called in to pick up my bike i walked in to find my bike with the same inner tubes still in. When i questioned the guy at the desk he began to arrogantly explain to me how bike tires go flat and i don’t need tubes. Now If you inflate your tires and half an hour into the ride your tired are very low, then there is an issue with the tube. I had explained this to the shop when i dropped my bike off. The last thing i need is some lecture about common sense crap. This all after the shop wasting 7 weeks of the already short summer riding season we have is inexcusable. Oh and after my in-​store meltdown I of course was charged for the new tire tubes. Good damage control there boys. I will never set foot in this inefficiently run shop again. As well as warn anyone thinking about a bike purchase or service to steer clear.
Signed,
New tubes work great.

Admittedly, we may be riding high off the purchase of a new bicycle, but I greatly appreciated the service provided by Calvin, one of the owners of Velocity Cycle, as we purchased a brand new Giant.
We are not cycling experts by any means, and we appreciate shops that cater to us — small enough to help us out, but also large enough to provide a good selection of bicycles and accessories. And unlike a number of bike shop, there’s little pretense here.
And if you purchase a new bicycle from Velocity, they will provide a 15% discount off of any accessories.