U-Store-It

Was going to get a storage unit (obviously) but they helped everyone else instead of us and we stood there for over 10 minutes! So rude! I will never recommend this place to anyone!

Just starting out with these folks but so far they have been excellent. Another reviewer has provided exhaustive, correct description so I will not repeat here.
Very friendly service to us as first time storage renters.
As an unexpected bonus, it’s great that my business is going to a locally owned small business.
Recommended.

I rented a storage unit for the first time a couple of months ago. First I went to Sentinel, who were very expensive. They helpfully directed me to South Edmonton Storage, who had storage lockers in my price range, but not in the size I needed. They also helpfully directed my elsewhere, to U-​Store-​It. This is a company that has a few locations, but this one opened fairly recently. Price are reasonable and the warehouse is huge, so they had plenty of units. The best part is, an indoor heated unit doesn’t cost anything more than an outdoor locker. That’s awesome. Not because my stuff needs to be heated, but because I hate being outside in the cold. Especially when it’s doing something lame like loading winter tires into the backseat of my car.
The staff have always been very pleasant to deal with, from setting up the locker, to helping me buy a lock (and testing it for me to make sure it worked!) to helping me get a new lock on my locker when I lost the keys to my old one. Or setting up my automatic credit card payments when I forgot to pay and they had to lock me out of my unit. (Yeah, like I said, this whole storage unit thing is new to me, but I think I’ve got the hang of it now.) They’ve always been nice and very helpful.
The whole process of getting into my locker is easy enough, but it’s much easier if you have a second person with you. Pull up to the gate, put in your secret code, the gate lifts. Pull up to the garage, have the second person get out of the car, put in the secret access code again to get into the warehouse. They go in, lift up the garage door and you drive into the loading zone. (See, without a second person, you would have to get out of the car, pull up the garage door yourself and hook it, get back in the car, drive in, then close the garage door. And same thing on the way out.)
My unit is on the second floor. There’s two elevators which are great, the only thing is you have to call them up and down. So far, I haven’t had a problem.
My unit is small but big enough for what I need. I’m still getting a handle on those big ol’ carts, but I’m getting better.
My only complaint is that it’s very far on the south side of town, in the Summerside neighbourhood.