Special Event Rentals & Sales

Got an email from a lady with an email address ending with this companies url. She needed some ice for a wedding out by mornville. A few emails later she e-​interact transfers me the funds and in my calendar she goes.
The experience was stress free, in text based communication so I could refer to it later as my short term memory sucks and I can’t hear so well these days.
Her choice to support local is something we appreciate at our ice company, Columbia Ice. It helps keep people like me productive members of society which is good for everyone as I pay my taxes. Thank you women with a foreign name likely helping create a magical wedding on one of alberta’s many awesome farms.
Best of all none of her company’s trucks hit my ice delivery trucks:)
Five stars for supporting local with your buying choices!!!

As someone who organizes a lot of events for various organizations I volunteer with, I have to say this was the first time I used special event rentals.
I have to admit that I was a bit nervous when it says delivery between 12 – 5 and at 4:30 still no delivery :) however, they showed up at 5 and began setting up immediately.
There was a mix up between the diagram and what was on the quote, however they didn’t leave me stranded… instead, they went back and got the extra pieces that night! I went from sweating and wondering how the problem would be resolved to being soooo grateful they solved the problem.
Mixup on the paperwork end… yes, however the delivery guys willingness to problem solve and fix the problem was AWESOME! For that alone I would book with them again. That, and their prices are comparable to other rental companies.
In a time when customer service seems to be a thing of the past, they totally stepped up and delivered!

Janelle was so helpful and efficient at helping my daughter and I choose her wedding décor. We immediately felt we were in very competent hands with our wedding planning. When the wedding day came, her handling of the set-​up and details was outstanding. It was such a pleasure to work with her enthusiasm and expertise. Highly recommend.

Crazy big selection, extremely efficient and polite service, superb customer service (I must have changed my order 15 times before getting it right). Not cheap (I paid over $ 350 for 6 table clothes, 100 napkins & an easel), but there’s no better choice in this city. Thank you for helping make my wedding beautiful.

Wow. Been sitting here waiting to pickup our reservation for drapes for my friends wedding. We’ve been waiting 30 min & still nothing. 1 star for the speed alone.

I have used these guys for hundreds of events, big and small and near impossible. They are very good at what they do. When I had to change the size and location of a tent install at the last minute, they were amazing, not cheap, but amazing.
Over the years, I have come to understand their system, so know that the budget can get out of control, so the client has to be specific and clear on what they need, and limit last minute changes and add-​ons. Also one should go over the bill very carefully. The nature of the business is that things get changed at the last minute or while an event is ongoing and the billing is not also accurate. But I have never had any trouble getting an adjustment, which is another reason I keep using them.

Everything went well, and right on schedule for every stage of our event. We couldn’t have asked for anything more for our wedding. Everyone was so helpful and so accomodating every step of the way, and I would highly recommend their services for any event, of any size. Pictures will be forthcoming!

Special Event Rentals is essentially the première place for all party rental paraphernalia in Edmonton.
You need an aisle runner? They ask, «In what colour?» You need light-​coloured table linens? They ask you, «Wheat damask? Gold damask? Or champagne?» You need a freaking tent? Oh, they’ve got every size of tent you could possibly imagine.
I’ve found the staff to be very helpful here, if a bit overwhelmed. They’re always really busy on weekends, so I try only to go on a weekday if I can help it. That way, I get full staff attention.
I love that they have a table-​making station where you can pair table linens with placemats, candle holders, and other festive decorations, and about a dozen or so tables are all dressed up for inspiration.
For most items, you can rent the day before and return the day after, and almost anything about your order can be changed up until 48 hours before the event. That’s very helpful for a bride with changing guest numbers!