Second Cup

I’ve frequented this Second Cup location for years, and would regularly stop in to grab a coffee before taking a walk around Beaumaris Lake just across the parking lot. I’ve always found the service here to be prompt and friendly, but the experience I had there yesterday really turned me off.
I was out for a walk with my sister and my dog. We’d been walking for awhile, and decided to stop in and grab a couple drinks. My sister went in, paid for our drinks, and asked if we could please get a little cup of water. The guy behind the counter was going to go and get it, until my sister mentioned it was for our dog. He then told her he couldn’t do that.
Seriously? You can’t spare a cup of tap water, especially for paying customers? Ridiculous. Especially since I know there are many other locations that actually have a dish of water outside for dogs. I usually bring along some water for my dog when out walking, but it slipped my mind that day.
We ended up having to buy a bottle of water. I’m very unimpressed.
This is very off-​putting to me and basically, I just find it very sad.