Pandora

The third star is solely for the quality of pandora jewelry. As it is a large internally chain store, Pandora is known for their impeccable quality and beautiful jewelry. Too bad this pandora location lacks so much in service that I will go out of my way to shop at another location even if it will be further away.
The service was horrible. For a higher end store in a higher end mall (Southgate prizes itself in being slightly hoity toity don’t they?), the service felt like I had walked into a Claire’s right before closing. I take that bad that’s insulting to all the wonderful staff I’ve encountered at Claire’s locations throughout the city.
Basically, we walked in with the intention of purchasing and left empty handed and slightly annoyed. The prices weren’t on their rings like they usually are so when I asked an associate if she knew the price, she handed me a catalog and informed me that she hadn’t gotten to pricing them all yet. I get that retail can get busy so no fault at all that it wasn’t done. But then we spent a good five minutes picking out rings without one sales associate coming to ask if we needed any sizes or had any questions. And they weren’t understaffed. There was 3 girls just standing around talking just a couple of feet away. Trust me, I’d tried to make eye contact or get their attention, but in the end, I gave up.
TL/​DR: go to Kingsway or west Ed if you want any type of acceptable customer service at all.

While being on the pricey side I do have to admit when it comes to making beautiful, unique, and long lasting jewelry Pandora seems to have the market cornered with their multitudes of different beads. Whether it’s a birthday, Christmas, Valentines or anything in between you are guaranteed to find something to impress that special lady in your life. They have offerings for rings, bracelets, necklaces, and earrings as well if your looking to branch out from their traditional charm bracelet.
I have never purchased Pandora for myself or anybody else but after receiving a bracelet that was too large for my wrist I made my first ever trip into the store today to make an exchange. Apparently the way it works is you speak to someone at the display counter and they will bring you up to the till when your ready to pay. I did not know this however and assumed I did not need to speak to anybody at the counter as I was not looking to purchase any new beads. While waiting at the till I had two separate sales associates bring customers they had been helping to the till and allow them to cut in front of me in line. When an associate finally turned around and acknowledged me I was greeted with «Oh» not a hello or a how can I help you but simply just «oh». She then proceeded to pass me off to another associate who must have been almost at the end of her shift or trying to get away for her lunch break because she seemed exhausted, mumbled through most of the transaction, and never smiled once.
If im not standing in the right place to receive service please let me know and im more then happy to move and speak to who can actually help me but please don’t act like im not there and go out of your way to be rude to me. Pandora is a great product but I was pretty disgusted with the service I received here. I will be going to Kingsway when it’s time to start expanding on my bracelet.

I’ve been in love with pandora for years, they have such a beautiful, clean and clutter free store!
I’ve had my pandora bracelet for about 3 years and while it has taken me a while to slowly add charms the bracelet it has definitely been fun! Some of the charms can be expensive, especially if there is gold on them, so I usually try to stick to the silver ones. All my charms on my bracelet tell a story, and that is why this particular piece of jewellery is important to me. Each one means something special to me. All the women in my immediate and extended family have a bracelet, except grandma. We all tend to buy charms for each other which makes it so much more special.
The staff are always friendly and the gift wrapping is free! I’d love to start looking at more of their jewellery they seem to have pretty nice rings, but for now I am still infatuated with my bracelet… there is still a lot of space on it.

Pandora has a cool concept when it comes to jewelery, their central product being a collection of charms that fit on various bracelets and necklaces. The charms are threaded and screw on to the bracelets/​necklaces — a modern take on the original charm bracelet. Pandora bracelets seem to have caught on among my friends and family, and I often find myself purchasing new charms for myself and others.
The jewelery is made of high quality silver, for the most part, but they do have a selection of gold charms as well. The charms, as stated by the previous reviewer, can be pricey. They range from around $ 30 to $ 60 for all silver, $ 70 and up for silver/​gold combinations, and most of the gold charms are several hundred dollars. I personally think the price is worth it for the quality of materials and workmanship.
The interior of this store has many display boxes to showcase the products, and everything is clean and organized. Staff are friendly and not as pushy as what you’d expect from a higher end jewelery store. I have only had a problem with one of the bracelets I purchased here (as a gift) and they exchanged it without issue. Overall, my experience at this store has been very pleasant, and I will keep coming back!

I really like the layout and feel of this store, very clean, bright and modern. The jewellery is beautiful, as are the charms.
The lady that served us today was very helpful, though a little pushy (in my opinion).
Pandora can be pricey (depending on what you pick) but I think its worth it!
I left the store with a beautiful bracelet and charms and I cant wait to wear them. I will be back!