M Nails & Spa

My friend and I walked in for pedicures at M Nails around 930 am. The place was completely empty and there was only one person working at this time. I told her I had gel polish on and would like a new gel pedi. She started with my friend first, which I thought was weird because I have only ever had my gel soaked off, and it usually takes a while. Meanwhile, I sat in the massage chair with my feet soaking for about 20 minutes. When it came time for my pedicure, she used an electric tool to remove the polish. She was quick but gentle about it. Afterwards I got a good lower leg massage and she put a tingly mask on. Around this time, salon was starting to get busier and a couple more girls had come to work. One girl came asking to have gel polish on her nails and she told her to wait and she would do it after my pedicure. I then noticed she worked extremely quickly and started to cut corners. She used kind of a cheese grater style tool on my rough areas of my feet, but never checked to see if she had gotten the area smooth. She didn’t do my cuticles, and skipped straight to painting. I mentioned that the polish was all over my cuticles and she said that she would finish «shaping» after. So after doing a nice sloppy paint job, she the proceeded to clip any of the parts of my cuticle had paint on them. She used a file around to edges of my nails to clean up the remaining paint. Sadly, I don’t expect this gel polish to last long since it was filed and clipped which doesn’t help the edges to stay bonded. Definitely would not go back to this salon, i have had much better experience at places with very comparable prices.

NOT WORTH YOUR MONEY! Sunday I went to m nails for a fill and I opted for polish rather than gel but of course they convinced me to get gel telling me that it will last longer etc (which is USUALLY true). A tech told me that GEL and POLISH cost the same which I know is NOT TRUE! (Red flag) I felt very rushed during the entire process and feel they didn’t let my nails cure under the light long enough. WELL the very next day the gel was chipped and peeling off of numerous nails. So I called and they told me to come in and they would fix them. I did that yesterday. Today, SAME thing. I’m so annoyed that I payed 50 $ for something that didn’t last a week and was supposed to last at least two. Not to mention this particular shop is two hours away from where I currently reside. as u can see this is very inconvenient for me AND I had two drag my TWO small children along with me. A waist of time gas and MONEY! sooooo I called again today and they said to come in and they can fix them AGAIN! It’s been 4 days since my first visit !!! I want my money back. My question is do they expect me to come back daily and get my nails fixed because clearly their techs are not very precise or maybe their product are just LOW QUALITY. Very unimpressed with this salon. Spare yourself the time and go across the hall to the other nail salon. I’ve been there before and had a much better experience. The only reason I didn’t go there to begin with is because they where busy and it was close to closing time. both times I went to m nails it was empty. Hmmm!!! Pissed off customer !! I will be making another trip to demand my money back and then never visiting this salon again!!!

I was interested in getting shellac nails. I went inside the salon and asked if that’s what they did and everyone got excited. A few of the clients said, «They do shellac here and they do a good job!» The employees said, «Yes! Yes! We do shellac! Sit down! Sit down!» So I sat down and did not enjoy my experience after that. The young lady who did my nails was very unfriendly, bossy, a little ghetto and roughly grabbed my hands. At first I tried to engage her in friendly chit chat, but when she did not respond to me I figured I was wasting my time and said nothing else. Her English was proficient enough to involve in basic conversation, but she seemed angry and preferred to converse with her colleague in their native tongue. The only time she was friendly and smiled is when she asked if I wanted a pedicure or my eyebrows done. Um, no thanks. I didn’t like her attitude didn’t want to spend anymore time with her. When I looked around the salon, I observed other clients were having pleasant interactions with their nail technicians. The lady who did my nails did an okay job. If I ever return, which is 3/​10, I would not want that same chick providing me any services. Her customer service skills need much improvement.

I’ve been here a few times and have always had great service. Came back today and had a gellish manicure and brow wax with Judy. She did such a great job! Spent time to make sure everything was perfect. I will be coming back to see her.

I have a very hard time trusting new places with my nails. I asked for a recommendation from my girl friend and she told me this place. I went in with a picture of what I wanted my nails to look like. The lady quickly filed my nails and started with the shellac. The shellac is all over the skin on my hands with some nail uncoloured. The finish is lumpy and not nice looking. Everyone has their own opinion but with my experience I would not recommend this place.

I’ll never go anywhere else. Yennie is the best. I learned my lesson when I got my nails done elsewhere and had to wait for my nails to grow out to proper thickness because the nail tech at a different salon ruined them. Love M Nails!

STAY AWAY FROM THIS PLACE!!! Myself and my two girlfriends went here for a spa pedicure last week. The tech was nice and did an o. k job. She put this blue stuff on my legs and rubbed it in and left it to «dry»? Well after a couple mins my legs started to burn. Like on fire burn! I told her to wash it off and she did. Felt better. Then she rubbed moisturiser on afterwards. Later on that evening my legs were itchy and burny I went to scratch and noticed my legs broke out in an awful chemical burn!!! All over my calves were blotchy big red burning patches!
Never again!

DO NOT GO HERE!!!
You pay WAY too much for a terrible job done. I had gel toes, and I went in for just a pedicure, didn’t need my toe nails touched, but they tried to clean around them, with equipment that was kept in a plastic case, so it looked like they had NOT been cleaned. Sure enough the next day, my toe nails were all infected underneath. I went to my doctor to get antibiotics, and he told me I should be going to the health inspector to get them to check this place out, because they don’t properly clean their stuff.

Beautiful décor. That’s pretty much all the good I can say about this ripoff place. First of all, the owner walks around barking orders to his staff AND patrons. He looms over the staff. For a successful business the most important thing is customer service. Dont go here for that. The $ 50 pedicure I received was 20 minutes long and the girl rushed through it. The basic ped is $ 35 which does NOT include polish. Wth? So tack on ANOTHER $ 15 for polish, not gel or shellac either, just polish. Oye. All in all, I will be going back to Vo’s Nails. Much better prices and for $ 35 they give you an hour!

I have been going to M Nails in West Edmonton Mall (across from the new Gold’s Gym location) for a while now & I love this place. It’s clean, its modern, its spacious and bright with a beautiful set up. I have been getting Shellac/​Gel-​ish polish on my nails & have had no concerns at this place. The quality of work is always fantastic and I have not had any concerns with the value of what I’m getting. Their rates are decently and fairly priced. The ladies are friendly and I enjoy going there. I’d recommend this place for sure.