Barcol Doors & Windows

The best place to go to get your garage door needs. They have everything you ever need to repair your garage door. Our spring broke in our garage, we gave them a call, they told us what measurements we needed to make, and they bundled all the parts together for us when we went to pick it up. Also got a few pointers to make the repair go very smoothly. They know what they are doing and provide awesome customer service!

These people know exactly what they are doing and the staff are friendly. The office staff and repairmen are efficient. They call when you are advised and arrive on time.
The first time they came a few years ago, a part was replaced and the gentleman double checked all the parts connected to the garage door. He opened and closed the door numerous times to ensure they door was even and that the door was opening and stopping at the right height. I stayed in the garage and chatted with him the whole time.
The second time more recently, they replaced the springs and he was able to complete the job quickly. You won’t have to miss too much time from work since they are fast.

Unfortunately my experience with Barcol Doors & Windows — Yellowhead Trail location is not a good one. The install of my garage door was good and it works fine but there were 2 middle panels that were slightly dented in the process. They were replaced but the replacement panels did not match the original door. It seems that no one at Barcol seemed to notice. The trim was not ever installed by Barcol staff so my contractor had to install it himself. My builder was apparently dealing with this but left with issue unresolved. I have since taken possession of my house so I called Barcol myself. I was eventually directed to the manager. After I had explained my issue of the panels not matching, Gil stated that painting of the doors was a special baked on process and that I should just paint the doors myself. Like I could do that! I questioned why the replacements were installed in the first place when they obviously don’t match. Door is black, original is a gloss finish, replacements are a matte finish. Doesn’t look good. He said he would find out what happened, give him a week and he would call me back. 6 months of waiting… I called him again. He said he forgot about it, then stated that the installer did not know what happened. He told me to hire a painter to get the door painted. Barcol Doors & Windows obviously does not stand behind their work and I am definitely not recommending them to anyone else looking for a new garage door. I now have to find a painter so the Barcol name will be associated with the story behind the request. I am not anticipating the search to be one stop shopping.

I am really impressed with these guys. From the first visit to completion of the job, they were absolute professionals.
The representative arrived on time, and was a pleasure to work with. He was really funny too! A true people person. He put us at ease, and we were able to get the exact same style door we already had.
We were told the installer would arrive between 7:30 to 8:00 a.m. The installer showed up at 7:30 SHARP, and in two hours we had a brand new garage door.
I can’t believe he left the area so CLEAN. It’s much cleaner now than when he came in. I’m not kidding when I tell you he must have dusted and swept.
The garage door operates like it’s on clouds, and guess what? The crappy Canadian Tire door opener we have for it suddenly works like a charm, and won’t need replacing after all. (They sell door openers too, and we were going to get one. Now we don’t have to.)
My husband’s complaint is that he had to buy the kit and didn’t have the option to install it himself. I, for one, am grateful for that. I’m POSITIVE they would do a much better and quicker job, and without screaming and cursing.
I love my new garage door, and I highly recommend Barcol.