Stopped in while driving from Whistler to home in Seattle. Asked for directions. Big bald Shawn was friendly and helpful. We also grabbed lunch at the convenient Subway out front. Just nice to know where to find helpful people.
T Y.
Classificação do local: 3 Burnaby, Canada
I dislike Home Depot in general because it’s so huge and it’s difficult to find anything. The people are generally friendly and helpful. I don’t think I’ve met anyone that was outright dickish. I guess those guys don’t work there anymore. Prices are not particularly good for a company known for low prices in this sector. I guess they get by on past reputation. Selection is impressive though. It’s much better than its’ competitors.
Edward L.
Classificação do local: 3 Vancouver, Canada
Wow, they have a Home Depot out here. Parking is available in the nice large lot out front. The location is quite similar to most other places in town. The consistency is nice, as one pretty much knows where to go for certain items, regardless of store location. I was in and out in minutes. Staff are friendly, and for the most part, helpful.
Samantha Jessie B.
Classificação do local: 2 Maple Ridge, Canada
Really disappointed with the customer service at this location. Boyfriend got double charged for a BBQ after asking the cashier if she was double charging him after her till froze. She confirmed that no he would no be. Next day checked and he was charged double for the BBQ. Went back and they couldn’t refund his double charge. They would take his number and call tomorrow when they called they said they needed print out of the bank statement. Brought in the statement and still nothing was done and they told him they would take a photocopy and get back to him as the person he talked to wasn’t in the store. Waited over a week for the refund which was Home Depots mistake. More communication needed. Will be going to Rona!
Dave S.
Classificação do local: 4 Coquitlam, Canada
Good on ya Home Depot. Its not often I think much if anything at all about a major faceless corporation. I just cant hate these guys though, I buy most my work tools and a lot of stuff I need for the house(like a toilet and a sink that I «accidentally» blew up). If you want the you tube link let me know haha. Now the main reason I do like Home Depot is because where places like wal-mart or superstore employ hundreds of workers who have no idea what is in their store or what I am asking about. sometimes even a language barrier which is to big to overcome comes into play, I noticed in Jenni’s review she has had some trouble with the employees, it can be hard to find someone but my overall experience has been different. Home Depot hires people who know what is in the assigned section(in most cases people who worked in their trade for many years and are just to old or body to tired to work the hard shifts anymore). Wow whoulda thunk it a plumber in the plumbing isle !! Maintenance man in the tool section? This just makes to much sense. itll never catch on. Only once have I had a problem with service, and hey I haven’t met anyone perfect yet. The prices Ive been finding recently are very reasonable as well, and how about self serve check out .BOOYA! I cant make it work but like to think that one day I will learn. So everything you could need if you garden or are crafty or in a trade, maybe doing reno’s. Awesome knowledgeable staff, and do it yourself checkouts. Good in my books.
Kenneth N.
Classificação do local: 3 Vancouver, Canada
The biggest location ever – their Garden Centre alone would put Canadian Tire into shame. Guess the further you go out, the cheap real estate. As typical, good service when you walk in with a couple host/ess there to ask what you need; just the challenge of tracking someone down when you’re at the aisle. Instead of a harvey’s there, it’s a Subway!
Denni P.
Classificação do local: 1 Vancouver, Canada
If you walk around looking confused you normally get help at Home Depot, not here! They were very friendly at the check out(hmmm).
Maverick S.
Classificação do local: 5 Port Coquitlam, Canada
Home depot carry’s everything you need from home renovation to appliances, bathroom decorating ideas, kitchen remodeling, patio furniture. Let me tell you the power tools are great here they sell a whole variety of tool brands here. They’re prices are a lot more affordable than buying power tools from the manufacturer! The staff are what make home depot stand out the most. They are very welcoming, and ask if i ever need help. The wide shopping aisle and check out lanes are fast and efficient. Even to the little bit details like the big bright orange price labels make my shopping experience a lot easier and enjoyable. Again the people skills from the staff are excellent. Being in construction management I find Home Depot serves me well in all category’s related to home and industrial. From tools, equipment, and quality material I find its all well categorized and I always find what I need in a quick timely manner. This store is always very neat and tidy. I can always count on the staff upon asking questions or suggestions regarding to my home’s improvement or my requirement needs to do a job. A++
Amir Z.
Classificação do local: 3 Burnaby, Canada
Walking in big hall ways and looking at products could be fun. Its like window shopping. However, if your looking to ask few question you would need to wonder twice as hard, as the staff are limited. Once you do find someone who can help you then you wonder if they have any idea on the tools you are asking questions about. I’ve bought 3 palm sanders, and found my guys at work having huge issues, as the product tent to fail. I’ve had this product replaced 3 times and am not looking forward of replacing them again. So home owners, if your about to do a small project and need to sand down some wood, it might be better to take your project out side the store and start it, as you can find your self spending more on gas then products or equipment’s. However, They do have the understanding on exchanging the equipment or giving your money back. which is always a +
Al R.
Classificação do local: 3 New Westminster, Canada
Good place to find most of what you need, but they don’t have a lot of stuff that the smaller hardware stores used to have, such as some tools and plumbing related items. But I usually can find what I need.
Catherine W.
Classificação do local: 3 New Westminster, Canada
I LOVE wandering the halls of Home Depot. Yes, I said Halls and not Aisles lol. I am constantly trying to find inexpensive items that can make my rental place look nicer than the 80s look it had when we moved in. This past weekend I found items that I can use to make my toilet dual flush and a proper dimmer switch for my CFLs. All for under $ 50 which is a great price for Home Depot. I am also wanting to add inexpensive wall splashes to my little kitchen and the cost at Home Depot is insane. It’s like they expect everyone to have an unending budget which we don’t. I will be going tile shopping somewhere else but it never hurts to stop and take a look.
Kal B.
Classificação do local: 4 Burnaby, Canada
sometimes it depends on who you can find to help you. but the people that work there that do know what they are doing are a great help! got our paint which was a good price. and a variety of other things. closet hardware. drywall piece. putty/tape. couple 2×4’s. the list goes on and on love Home Depot for the one stop shop convenience. just don’t get lost in there. make sure you track someone down that works there to help you which is sometimes harder said than done
Jenni B.
Classificação do local: 3 Manhattan, NY
I have a bit of a love hate relationship with Home Depot(too many home renovations!) and this location in particular inspires the hate aspect. All product offering is standard for Home Depot, from paint to toilet repairs to luxury kitchens you can find anything for some DIY here; my issue has always been 1. finding someone to help me and 2. finding someone who knows what they are talking about to help me. Although i know staff is likely hobby-handy-men as opposed to say finish carpenters, I sometimes struggle to get assistance at all, and they have misadvised my fiancé and I on more than one occassion. I will note that they are very friendly and courteous at the customer service desk and will rectify errors. On instance that really irritated me was prior to a bathroom redo I was in the store with my fiancé to purchase all of our supplies(expensive trip right), and they refused to let us walk around with one tool in our cart(a wrench of some sort, it was worth $ 40, we had an easy $ 300 already in our cart). I understand they have to focus on loss prevention, however it was a large tool and we clearly were not there to rob anything. Overall… they will have everything to help you with your home reno needs, but I suggest looking for the information you need prior to departing to this location.