Village Ice Cream

Great business! If you love ice cream this is the place for you.

I first had a Village Ice Cream sandwich last summer. I thought it was pretty awesome, so awesome that I had… ah… like three in a row. A toasted coconut, salted caramel, then another toasted coconut. Yes, I over did it. Yes, I felt sick. Yes, I deserved to feel sick after my glutinous behaviour. ;-)
Today was my first time into a store. Two kids waffle cones, one single waffle cone for me and a pint for my wife who is (sadly) sick at home — ice cream will surely make her feel better. Anyway, that little order of premium ice cream came out to $ 23 even… and the debit machine asks me for a tip on top of that. Haha. Sure. Here’s two more bucks, another arm and a leg.
A pricy little visit indeed. Tasted great. Loved it to last lick.
I don’t mind paying a premium price for a premium product but I would like premium customer service along with it. No smiles were given. No verbal welcome. Just a blank stare until we made an order. Come on folks, even Dairy Queen says hello with a smile, as does McDonalds.
Improve the «experience» — make it match the quality of the ice cream and hand made waffles and I’ll happily give a couple extra stars :)

LOVE village ice cream! Their waffle cone which they make fresh every hour?! (Something that often) is delicious ! I always try the seasonals. They do come up with amazing flavours and I am never disappointed. The place is always crowded for people LOVE this ice cream. You will be hooked for sure. They are open late and are planning to open a third outlet in Marda Loop. I love their Britannia location.

This is what I imagined ice cream would taste like in heaven…
We tried the chocolate and cardamom flavours. Wow… just wow! Rich, creamy and refreshing. One scoop is more than enough. Waffle is ok, not my fav. You can get a tub to take home. Can’t wait to go back and try more flavours!
The interior is very simple with a hipster vibe, perfect for the location.

People love this place! Like… lined up around the block LOVE. Is it good? Yup. Is it over priced… uuuuh ya. It tastes so good because it’s pure fat but it’s a treat.

On my last visit to Village Ice Cream in East Village I was pleasantly surprised to learn that there was a second location in Britannia Plaza that opened in October of 2014. So when the ice cream craving hit again we decided to check out this location in hopes of finding the same great ice cream but with less of a line-​up. For those who don’t know, the East Village location regularly lines-​up outside the door on any decent day. Sure enough the line at the Britannia Plaza location was minimal; there were only 2 people in front of us when we got there and the day was beautiful! So crazy when you compare it to how busy the other location gets; they have the same great ice cream just a different location.
Village offers local, artisanal, handmade ice cream with natural ingredients. They also use local and seasonal and organic ingredients when possible! Even the waffle-​cones are handmade :). This is all reflected in the end product, which currently features 10 beautiful flavours and even 3 seasonal specials. There are also non-​dairy options, sorbets & ice cream sandwiches if you have dietary restrictions or are just looking for something different.
Their prices are very fair for the quality of product you’re getting; on my most recent visit they even had a Stampede Special that featured Jelly Modern Donuts! I however went with a double scoop of: their seasonal Huckleberry with Coconut Milk and Guides Mint. Another great concoction! Loved every bite of it. Unlike the East Village location that has a pretty boring industrial view/​walk the scenery around Britannia Plaza is awesome. I suggest walking west towards the ridge where you can take in a view of the Elbow River and Sandy Peach Park below. Village Ice Cream is a definite must try Calgarians and visitors alike! I definitely prefer this location over the East Village spot given the quieter crowd and more walkable area.

Current seasonal: Everything Mark loves which is caramel ice cream with nutella and praline bits! Actually my new favorite.
This Britannia location is wonderful. If there is a super long line up at the 10^th Avenue location, simply drive 5 minutes to this location where there probably wont be as long of a line! Sweet!

Village is great! I prefer to come here after bedtime for the crazy number of families in this area; where 7 – 8 pm is really where the crowds ramp up for the 10^th Ave location, here it seems to start mellowing out once the locals put the kids to bed.
As always, the ice cream is great; I’m a big fan of the strawberry and maple pecan, but their feature flavours are awesome. I also love the waffle cones, but one thing I’ve noticed about this location in particular is that I think, because it’s less busy, they don’t turn around as many of these cones and so the ones I’ve had don’t seem as fresh as usual. Still, not a huge deal.
Compared to the other location, it has more of a «local ice cream shop» vibe than the hip spot vibe of 10^th, but it’s a little less busy and easier to get to; it’s my preferred location!

This review is regarding the Britannia location only
Yes, the ice cream is delicious — one of the better ice cream shops in Calgary–
but I found the staff at Britannia location to be extremely unfriendly
I have a toddler who loves going out for ice cream and we have made many stops at both locations but this one always fails to impressive me.
Yes, the server’s are usually half my age here and I brushed it off every time I noticed how little they interacted with their customers but today was one of the worst ones.
NO greet NO thanks NO expressions on their face — am I asking for too much here? (By the way, the store wasn’t even busy, I never asked for samples, I even apologized for taking 1 minute longer to decide what my little one wanted to eat (she never even replied to that but presented us with a STERN face the whole time???) then a comment that my husband was weird for being ‘not impressed faced’ while we were still eating in the store– yes we heard it))
Both my husband (my husband never gets angry) and I were quite angry leaving the store. I know the girl’s name but for her sake I’ll not post her name on here. I really hope that the management makes an effort to address this.
Too bad my review for VIC has to be negative for this location

The ice cream is good quality made with natural ingredients. Our complaint is that our portions were rediculously small. My husband had a sundae with very little ice cream topped with runny whipped cream. Mine was a very small single scoop. It just didn’t feel like very good value. Maybe an off day.

We went on an adventure to check out the second location of this famed ice cream chain and it was great! Same menu and they also make their ice cream on the spot.
Only wish there was a way for us to vote for their next new flavour. Been craving the Salted Caramel Brownie for the longest time. Alas, we will have to wait until next time.
Favourite flavours so far:
1. Phil and Sebastian
2. Toasted Coconut
Delicious.

WUT WUT!!! OMG are we lucky Calgary! Village Ice Cream just opened their second location over by Suntera Market on Elbow Dr.
One of the girls from work came back with ice cream yesterday that looked like it came from Village Ice Cream and I was like, «you drove all the way downtown to get their ice cream for lunch?!», she said, «nope, they just opened a location over by sunterra» :P
I was actually just going to go to Chinook to check out a laptop on my break but decided to add Village Ice Cream to my itinerary! Wut Wut!
I arrived at Village Ice Cream and was super excited! But first I had to add them to Unilocal: D It has the same feel and atmosphere and of course all their delicious flavours! For me, the good notes are: 1) its super close to work (5 mins), but that is also a bad thing too: P 2) its not super outta the way like their downtown location.
5 Stars!!!
Peace