Urban X Wheel & Tires

I went because I heard the price was great, I returned because the owner is so committed to customer service. This guy cares not only for his customers, but you can tell he cares equally about his staff and they take that and put it into their work.
My friends daughter’s boyfriend recommended this business and I have to say I’ve never had such great customer service.

This review is for the brand-​new (within the last two weeks) UrbanX on Horton Road in the SW. I am not a tire aficionado — I just needed new tires because my old ones failed the OOP inspection. Jordan was very helpful in getting me great tires to fit what I needed (good all-​season tires without breaking the bank). When I brought the car in to have them installed, I was in and out in under 30 minutes. More importantly, I never felt like he was trying to sell me more than I needed. Trust is a great thing when someone is working on your car. I’m just a regular driver, but I would highly recommend UrbanX if you need new tires in the SW.

I heard about UrbanX through my friend and co-​worker.
I had already visited this location about 2 weeks before making my first purchase.
I have an older 1997 Honda Civic EX for which I wish to purchase new rims and most likely tires so I have been scouting around. What led to today’s purchase can only be blamed on the snow and the curb outside my office. The curb jumped out, dented my my left rim and left me wobbly. Since, I’m not quite ready to purchase a full set of rims, the owner, Bob, sold me a factory rim to go with the other three.
I spent no more than 18 minutes total to have this replaced and mounted. To boot, Kenny even checked the tire pressure and adjusted the pressure accordingly.
Both Kenny and Bob are very friendly and Bob is a bit outspoken but always a good spirit.
I cannot wait to purchase my new rims. Bob has a wide selection, fair pricing, and a vast knowledge of rims and tires for almost any car. Please tell him that James sent you as it is refreshing to find such great customer service with fair and honest pricing.
And yes, as Arnold says, «I’ll be back!»