Kal Tire

This is the BEST Kal Tire I think in Calgary. Do not get me started on the one by Chinook. Everyone at this Kal tire is awesome, quick and so accommodating. I think these guys are top notch.

Thanks for fixing my flat tire on the spot. Mark is the man!
Will be your client in the future.

SUE is the best! I called mid-​December during a big storm, «What’s up sue, I’m stuck at work, because, my all seasons are crap. Whatcha got for winter tires?»
She checked out midline tires, and great tires. Sold me on rims (not till spring tho) as their tire changeovers would be free!
I was so stoked with how nice and how fast she emailed quotes off to me, I would recommend them to anyone. She also was honest with product knowledge and if she didn’t know something, she’d call me back!
I priced out Shaw GMC down the hill from them, and the guy barely wanted to give me a quote. The quote he did give me was $ 100 cheaper, but after having work done there for a manufacturers recall on my car, and it taking about 3 days to complete the ordeal, I wanted to go somewhere I trusted. I felt this was the place.
I went with the best tire ever. My ABS barely goes off or tries to kill me anymore in slippery circumstances.
This is gonna sound lame, but BEST TIRES EVAR!
Also, nice gentleman topped up my tires and re-​torqued them super fast. HAPPY HAPPY HAPPY!

Tires. Boring right? Maybe, but at least a good customer service experience will leave you in a good mood!
I have used this location to buy two new full sets of tires (I should mention that they are specialty tires). First, they offer free tire changing if you buy your tires at the location. A huge plus, no one wants to pay a fee every season just to go from summer to winter tires! They take appointments and also offer same day drop off though they can’t guarantee they’ll actually be done same day, especially at the peak tire changing time of year. Their time estimates are pretty accurate. These guys also seem honest and the service has always been friendly.
Having recently spent a lot of time in Calgary’s flood zones, I’ve had the misfortune of 2 slow leaks in my tires. I took my truck into Kal Tire, and these guys helped me out same day. They even went further and comped the service! Yeah, that totally pushes these guys to a 4 star review from me!
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L

Dishonest! Web prices are fictitious.
I ordered a set of Nokians on-​line. All in price was $ 1495. I specifically indicated that no wheel alignment was required.
Went in and had the work done. Showed up to pick up the vehicle, and, low and behold, they wanted $ 1,625. Difference was due to a wheel alignment which they completed despite my indicating I didn’t want it. I said I didn’t request an alignment and was told that they couldn’t honour the tread life warranty if I didn’t take it. What a load of rubbish! There is nothing on their website about this little technicality.
I said that’s fine, just replace the old tires and I’ll forget the whole thing (there is a 30 day satisfaction guarantee). The sales person then said they’d waive the alignment fee and still honour the warranty.
I totally hate these shady tactics to trick customers into paying more than they agreed to. I am actually thinking of returning the tires just because I don’t want to support a company with so little integrity.
If you buy on-​line from Kal Tire don’t put any trust in the price shown. You’ll have to do battle with the store to actually get them to honour it.
Stay away, or go prepared!

They wrecked my new rims with scratches and made big gouges on the outside edges. I am very mad as they will do nothing about this. I have staggered rims on my car with 285 on the rear and 255 on the front. 2 of the tires were put on the right rims and 2 of the tires were put on the wrong rims. This would have made my Car lop sided. My husband noticed this right away. We had to wait an extra day to get them to fix this with no apologie. Plus they have made no offer to fix my rims. Do not go here, there has to be better places for tires and rims in calgary.

We needed to get our winter tires mounted on my wife’s car and tried Kal Tire as blaskin and lane was all booked up. I also needed a new battery for my truck and inquired if I could get a good deal on one. The Tire Guy insured me he was going to give me a good deal and said they would install it. The price he quoted me on the battery was $ 129.95 and $ 100 to swap over the tires on my wife’s vehicle.
I was told everything would be ready about 4:00PM and wondered over at 4:00PM. I was told that they were still working on it and to return at about 4:45PM I returned at 5:00 and they still were not done. I paid my bill while I was waiting and discovered that they charged me an extra $ 30 to install the battery. Plus after I paid the bill I saw my exact same battery they had just charged me $ 129.95 on there battery display for $ 119.95. I enquired with the the tire guy and he said it was an old display and he just went off the price on his computer. So much for the good deal. The assistant manager did at this point give me a $ 50 gift certificate on a future purchase.
Finally at 5:45 they were finished and discovered that they had both damaged our rims and placed the wrong size tires on 2 of our rims. They agreed to swap the tires on the 2 rims and clean up (not repair) the damage they had done.
Now for strike 3. I got into my truck and discovered that the radio was locked out and required a code to reactivate. They suggested I call the dealer to get the code for this. They explained that with my Honda, that when the battery is disconnected the radio resets itself and needs a dealer code to reactivate. After charging me $ 30 and $ 10 over retail for the battery, you would think they would take care of this. The assistant manger promised that he would call the dealership and get this code for me.
Overall I would have rated this as 1 Star, except for the assistant managers help to resolve the issues. I’ll still have to make another trip tomorrow and I hope it works out. After all this I have no Radio in my vehicle, paid over posted price for a battery, my wife has what were undamaged rims now damaged and the wrong tires on 2 of her rims.
Oh and I got a $ 50 gift certificate I most likley won’t use. I’ll update this review if it gets and better.

Well, its over. The family is breaking up with Kal-​Tire after (5) 4 tire sets of Nokian WR and WR-​T tires spanning 8 years.
The final straw was drawn this week while preparing for winter ²⁰¹¹⁄₁₂ which is predicated to be colder and snowier (a word?). Weeks ago a quote was secured for two sets (8 tires) of the Nokian WR grips — $ 2800 all in… methinks a fair investment.
Upon calling back the smarmy and arrogant tire dweeb advised that before a wheel could be turned to serve us and order the tires in a 25% deposit was required… wtf — they are tires not the IPhone 15 being released years from now.
Sorry Kal — you were good while it lasted but you grew too big and opened too many dealers who hired staff that is more square and devoid of genuine customer service than a round tire. And, when you call the 1 – 800 to the mothership in BC to crank they side with the employee and make excuses.
Lesson is this… always have a Plan B. My Plan B is Brian and Kevin at Integra Tire on Ogden Rd who have been providing summer tires for a bit. Now, Integra will secure all my tire business — so long Kal!

We just had to buy new tires from them and it went great!
Staff was knowledgable and didn’t seem like they were trying to rip us off or push anything.
Service was great and finished on time.