Diva Salon Spa

I had my styling appointment with Ali and it was awesome! He worked with me to understand what I did and didn’t want in my haircut, and then proceeded to be a gracious host at his chair. He used everything we talked about and made a great haircut for me that matched both my specifications and my face (i.e. it looks AWESOME!). I’m getting compliments about it everywhere I go.
Ali is an AWESOME stylist and if you’re looking for a new one, I highly recommend him!

I came to this salon a few months ago for a pedicure. The entire experience was absolutely amazing. The ladies at the front desk were kind and welcoming. The lady performing the pedicure was very friendly. I would recommend this place to anyone.

had a really bad experience here recently. I called a booked an appointment, 3 weeks ahead. My husband was sending me to get my hair done as a gift. When I arrived, they said they could not do my hair because the appointment was booked wrong by the receptionist and the stylist «was off at 7,» so she couldn’t do it. She offered me a few different options including, coming back the next day at 230pm.” I explained that I was paying a babysitter and she pretended to care but I really felt a lack of compassion and that I was in the wrong… like somehow it was my fault that the appointment was booked incorrectly. In the end, the manager spoke to her and she did my hair. It was average at best. I’m not really satisfied with it but I would never walk back in there after being treated that way. The price was completely out to lunch… slightly overpriced. Would not ever go back to this or any of the other locations.

This amazing COLORIST, SANDRA NALDER is one of my FAVORITE colorists of all time … I live in Los Angeles … but I have to fly into see her for my color … she is beyond EPIC !!! And so is this SALON … I love it. It feels like I’m part of the DIVA FAMILY … whenever I arrive I’m always welcomed by the entire staff … it’s pretty incredible, as they remember my name and I’m not just some unknown person that shows up every couple months. They always give me TOP NOTCH SERVICE … and the FULL AVEDA EXPERIENCE. I love how my hair feels when I leave the salon and how well my color holds between appointments. Sandra is a GENIUS … if you’re looking for a SALON, I highly recommend this place … if you’re looking for a stylist, I highly recommend Sandra. You can’t go wrong with this FRIENDLY & TALENTED STAFF!!! I love how CLEAN everything is in this salon as well … I really feel at home there … I will continue making trips from LA to CALGARY just to see Sandra !!! THANK YOU !!! YOU ROCK MY WORLD !!! xo

I had an awesome stylist here. I am having to move on to another salon as their appointment booking system is completely unreliable. I had a color appointment booked a couple of days before my vacation. I called to confirm my appointment and they noted I didn’t have one for that date. They were not helpful at all and zero effort was made to help. Luckily my stylist heard about it and moved her schedule around to accommodate me. Cut to 6 weeks later and I get a call to confirm an appointment on a date I don’t have an appointment on. Smack in the middle of my work day so clearly not when I booked my appointment. To make matters worse they had given away the actual time I had booked to someone else. Again, no effort to help… not even to say they would fit me in with someone else. I“m not sure if they have someone new on reception, a bad computer system or what but this happened twice in a row so I am on the hunt for a new salon. My next appointment in October is right before a wedding and now I am completely unconfident that they can maintain that date without botching it up again. So I am cancelling that and moving on. Too bad because the person who has been doing my hair for the past 2 years is awesome! I will miss her. I hope she gives the unhelpful receptionist a bad haircut! :)

Update: Got my eyelashes tinted here recently. I didn’t really know what to expect but the service was quite good. The girl was constantly letting me know what she was doing and telling me what to do which helped since it was my first tinting. While the dye is doing its work you get a hand massage so that was a nice little bonus. When I was supposed to open my eyes it stung quite a bit but she handled the situation well and my eyes felt much better afterwards.
My main business for this place is to get hair cuts and there isn’t really anything to complain about. I have been going here for I believe four years now using the same hair dresser. Their scheduling is very well timed, it did occur once where my hair dresser was running a bit behind, but otherwise I have never had to wait for my appointment to start. The place is clean and has a good vibe to it in regards to décor and music. Everyone there is friendly, although I mostly associate with the receptionist and my own hair dresser, sometimes other hair dressers come over to check out what’s going on. I never had a bad cut at this place, and I’ve never seen anyone getting a bad cut either. Is this place expensive? Yeah. Overpriced? No. It’s a salon so expect to pay top dollar for your services and products, their prices I would say are no higher than other salons.