Under Pressure Systems

The company that I worked for back in the day used to order stuff from here like pressure washer, heads and oils. This review is a bit outdated, however, still within a relevant time frame. Prices were competitive for the industry. Customer service was good.

Brought my pressure washer in due to proximity of UPSI to my home and the recommendation of a neighbor. They were courteous initially but after two weeks with no response, I inquired about the status of my pressure washer. Ted stated he had not looked at it but would in a few days. In the follow-​up to that, Ted was quite rude and insinuated that I had damaged it through mis-​use, that there were serious issues with the pulleys and that he would not take the time to inspect it further. I was not invoiced but it was a fairly disappointing experience.
Months later, I brought the pressure washer to another shop who quickly found the issue and got it running after a minor adjustment. As well they provided testing results and recommendations on how to improve performance.
UPSI seems to a fairly successful business based on number of machines in their queue. That being said, if you need anything other than standard servicing or even sound technical knowledge, I would suggest finding another shop.