Speedy Glass

Pros:
— very accommodating: will service immediately or respond to after care issues as soon as they can without hassle
— own up to and correct their mistakes without fuss or excuses
Cons:
— poor execution of work: messed up the reinstall of the factory rain sensor upon replacement of the windshield; top edge of the wind shield now wavy much like wet paper that had dried.
Looks terrible when light sources reflect upon it. Waiting for a rock to hit it so I have an excuse to replace again.
— poor attention to detail: after the first install, they had left my windshield very dirty. Upon using my wipers for the first time, they had smeared residue across the screen making it very hard to see. The rain and wipers did not easily wash it away; had to hand wash it to restore proper visibility.
Summary:
This crew, management and technicians, are young and inexperienced. Though well intentioned and with a great deal of integrity, they simply did not do a good job.
I cannot recommend this location based on the quality of work provided in my particular case; however, I recognize that this experience was at least two years ago, and I honestly would not be surprised if they have improved since, as I truly believe their hearts are in the right place and that all they lacked we experience.

Had to get my wife’s windshield repaired today. The online booking process was easy and I received a reminder notice the day before. I had an 8 AM appointment scheduled and the staff was on time. They promptly got me checked in and had my wife’s car in the garage within five minutes. They clearly explained the process to me, including the possibility that the windshield may have to be replaced in the event that it cracked during the repair process.
The staff was courteous and professional. The waiting room and the rest of the facility was clean and well maintained.
The repair went well and only two very small smudges were left where the damage from the stone strike had previously been. In addition to doing a great job on the repair, the staff also vacuumed the interior of the car and cleaned the windows, inside and out, as well as wiping off the headlights and taillights. I did not expect this to be part of the service that they provided, but it was very much appreciated.
I would not hesitate to take a vehicle there again or to recommend them to someone who is looking for a similar repair to their windshield.

We had our car windscreen repaired here and boy were we surprised. The workmanship is so good that we could not find to spot where the chip was.
Justin was very assuring and professional before and after the repair.
Really good job and professional service.
We would recommend this outlet to anyone… thanks guys.

After a bit of a rocky start with the young manager Justin, I received a phone call out of the blue from him wanting to rectify our first meeting, can you say beyond good managerial skills? You’re damn right you can! With out dragging this out to bore the shit out of you, lets just say that if you’re going to have anything done to your car pertaining to windshields or glass product, best to look this young man up and have a good talk before you check any other shops out! This is what I love to see! A manager that actually gives a shit about the bottom line, and there aren’t many! All you company boys and girls should take note!

3 things about speedy auto glass:
1. booking the appt was dead easy. booked over the internet, got a call within an hour or so to confirm the details of the appt. got a call the day before to reconfirm the appt. got a call 30 min before the guy showed up just like they promised. work done in the time specified. they got this down!
2. they came to my condo to replace my windshield. i didn’t have to go anywhere! i didn’t even know this was an option. i didn’t even have to pay extra for this. what? i don’t need to pay extra? who are these people?
3. rick, the guy that serviced my car was extremely friendly, professional, efficient. i was really impressed. speedy should be very proud of him as an employee.
i see the other review on here is terrible which is unfortunate. i had a really awesome experience. i usually expect anything car-​related to be tortuous to have to deal with and pawn it off on my husband. this was not the case at all. superb customer service all round.

This place actually doesn’t deserve 1 star. We got our glass replaced here and they didnt put the frame on properly which resulted in it flying off while we drove. When we reported it, we had to go back to show them what happened because they just kept saying they made sure everything was good when they were done replacing our windshield. They said they had to order the part that was broken because they didnt have it. While waiting for them to order the parts, they just put black duct tape… We since got a new car without getting a call from speedy glass about the part coming in or ANY follow up…
I dont recommend coming her they dont take care of their clients